Question BSOD (Driver State Failure)

Nov 13, 2020
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I've been getting this BSOD for couple of months now and it started to bug me and I decided to reinstall windows 10, and after all of that, it still appears.

I started to look on internet for answers and sadly none of them worked, so now I had no choice but to ask questions on internet now.

Another thing that concerns me is that while i was installing windows, i get stuck at 66% then it gt BSOD Driver State Failure.

https://ibb.co/89jP2pq bsod dump file screenshot from bluescreenview
https://ibb.co/1rYS0Bn pc info

Can someone help me please?
 
Last edited:

Colif

Win 10 Master
Moderator
So you got bsod during install process or after? after could still be software, during is curious.

One thing that might avoid errors during install is if you can avoid being online as then it won't try to grab updates during install process and only use win 10 default drivers.

https://www.lenovo.com/au/en/laptops/ideapad/300-series/Lenovo-ideapad-330S-14IKB/p/88IP30S0987

If Win 10 is installed
can you go to c:/windows/minidump
copy the files from here to another folder
upload the copies from new folder to a file sharing website and show link here. I will ask a friend to convert dumps into a format I can read, and we see what really caused error as it wasn't ntoskrnl.
 
Nov 13, 2020
2
0
10
0
So you got bsod during install process or after? after could still be software, during is curious.

One thing that might avoid errors during install is if you can avoid being online as then it won't try to grab updates during install process and only use win 10 default drivers.

https://www.lenovo.com/au/en/laptops/ideapad/300-series/Lenovo-ideapad-330S-14IKB/p/88IP30S0987

If Win 10 is installed
can you go to c:/windows/minidump
copy the files from here to another folder
upload the copies from new folder to a file sharing website and show link here. I will ask a friend to convert dumps into a format I can read, and we see what really caused error as it wasn't ntoskrnl.
Thank you for replying!! (Sorry for my bad english ) What i meant is when i reinstalling Win 10, it gave my BSOD (Driver State Failure) when it was about 66%, but somehow miraculously installed, and after that , it still gave me the same BSOD after bootup, and 1 out of 4 attempts I was not getting the BSOD. Now whenever i got into the startup now, sometimes my mouse will freeze and then BSOD.

Here is the Minidump files
https://we.tl/t-4PzUrdEF1q

Minidump.zip
1 file sent via WeTransfer, the simplest way to send your files around the world
wetransfer.com
 

gardenman

Admirable
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/8ro6han1/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:111420-55265-01.dmp (Nov 14 2020 - 17:19:46)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:pci.sys (Process: System)
Uptime:0 Day(s), 1 Hour(s), 14 Min(s), and 54 Sec(s)

File information:111420-52203-01.dmp (Nov 14 2020 - 17:30:14)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:pci.sys (Process: System)
Uptime:0 Day(s), 0 Hour(s), 04 Min(s), and 51 Sec(s)

File information:111420-51375-01.dmp (Nov 14 2020 - 17:33:52)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:pci.sys (Process: System)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 53 Sec(s)

File information:111420-48343-01.dmp (Nov 14 2020 - 17:37:23)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 51 Sec(s)

File information:111420-171656-01.dmp (Nov 14 2020 - 17:23:09)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:pci.sys (Process: System)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 55 Sec(s)
Comment: 2 or more types of RAM are installed.

System page: https://www.lenovo.com/us/en/laptops/ideapad/ideapad-300-series/Lenovo-ideapad-330S-14IKB/p/88IP30S0987

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
I don't see pci.sys crash often. I expect it could be chipset drivers.

I would run this page and see what it suggests - https://pcsupport.lenovo.com/au/en/products/laptops-and-netbooks/300-series/330s-14ikb/downloads/automatic-driver-update

it should have newer Intel management engine interface drivers as yours are from Jan 2019i and latest are June 2019
Probably a few more, I didn't check all drivers as I need to click on details on every driver just to see the driver date. The website is faster than I would be.
 

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