[SOLVED] BSOD due to overheat?

[shakes53]

Recently(1 month) built a computer and has suddenly started blue screening ~5 minutes into gaming sessions(Warthunder, BF3, Witcher3). I recently moved into an apartment with a higher ambient temp. The BSOD is coupled with an endless loop of the same 1/2 second audio.

BlueScreenView says it is due to ntoskrnl.exe

Bug Check String: IRQL_NOT_LESS_OR_EQUAL
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
PAGE_FAULT_IN_NONPAGED_AREA

Specs:
Windows 10 Pro 10.0.10586 Build 10586

CPU: Intel Core i5-6500 3.2GHz Quad-Core Processor
Motherboard: ASRock H170M Pro4 Micro ATX LGA1151

Memory: Patriot Viper 4 16GB (2 x 8GB) DDR4-2666 Memory

Storage: OCZ Agility 3 120GB 2.5" Solid State Drive

Video Card: XFX Radeon R9 280X 3GB Double Dissipation TDFD
Video card drivers are up-to-date from the amd radeon website.
Power Supply: SeaSonic 650W 80+ Gold Certified Semi-Modular ATX

Wireless Network Adapter: Asus USB-N53 802.11a/b/g/n USB 2.0 Wi-Fi Adapter

I've read through threads recommending that i run my ram through prime95 and keep an eye on the temperature of my graphics card. Since I've got a pretty good power supply and the BSOD only occurs when in the middle of a gaming sesh, I speculate that it is due to my graphics card overheating.

Thanks for reading. Any ideas or suggestions from y'all would be greatly appreciated 😀.

 

[Ger Dumont]

install a program like "open hardware monitor". It also keeps a record of the highest temperatures.
get a test program like "OCCT" to test your graphics card and cpu.
Try "memtest" to test your memory, your fault looks like a memory problem, or a bad driver trying to access an occupied part of the ram.

 

[shakes53]

install a program like "open hardware monitor". It also keeps a record of the highest temperatures.
get a test program like "OCCT" to test your graphics card and cpu.
Try "memtest" to test your memory, your fault looks like a memory problem, or a bad driver trying to access an occupied part of the ram.

Hi, thanks for replying. So you think it's a problem with a bad ram stick? I will go ahead and try a memory test and look into "OCCT". Should i be using memtest86 or prime 95...?

I also have realtemp, HWmonitor, and MSI afterburner installed at the moment.

 

[dudio]

I agree with Ger .. monitor system temperatures (I use Lavalys Everest or HWMonitor is good).
I also thought about a memory issue but I doubt your RAM is a problem. Graphic driver issues
is very possible. Try the latest official driver for your card, or try rolling back a few.

 

[dudio]

What are your system temps like when you game then?

 

[shakes53]

What are your system temps like when you game then?

Hi
After the bsods started happening, I would periodically check in on my gpu temps and they looked like they were hitting up to 63 C. Does hwmonitor log Temps? I know that you can take 'snapshots' so to say of your current temperatures.

Also, I have a micro atx case with 3 120mil intakes and 1 120mil exhaust. The case is quite crowded and the xfx card is not a blower style card, so I could see things getting a little toasty

 

[dudio]

63 is nothing serious.
What are CPU temps like, and what does the PSU feel like to the touch (air from the fan and the side of it)?

 

[dudio]

And have you tried different video drivers?

 

[Ger Dumont]

install a program like "open hardware monitor". It also keeps a record of the highest temperatures.
get a test program like "OCCT" to test your graphics card and cpu.
Try "memtest" to test your memory, your fault looks like a memory problem, or a bad driver trying to access an occupied part of the ram.

Hi, thanks for replying. So you think it's a problem with a bad ram stick? I will go ahead and try a memory test and look into "OCCT". Should i be using memtest86 or prime 95...?

I also have realtemp, HWmonitor, and MSI afterburner installed at the moment.

 

[Ger Dumont]

Hi, for memory, memtest is the way to go.
You can also try temporary remove one memory stick.
It doesn't necessary have to be a bad ram stick, could also be a bad driver, or miss-configuration of the ram.
Also make sure to check the "max" values of your monitoring program (i use openhardwaremonitor).
Temperature drops very fast after stopping a game or test program.

 

[shakes53]

ok, i just booted up battlefield 3. I played for 40 minutes- no crash & no blue screen, but a few minutes after getting out of the game and sitting on the desktop i got a BAD_POOL_HEADER blue screen.

 

[shakes53]

update... screen went completely red with audio loop in the middle of a battlefield 3 game.

 

[Ger Dumont]

This is getting complex.
I suggest you do a thorough test with something like "ultimate boot cd"
It boots from cd and has a lot of hardware tests.
Still could be a driver problem, have you installed all the necessary drivers for your mainboard, sound chip, graphics card and such.
Here's an info page about your problem: http://www.computerhope.com/issues/ch001142.htm
More can be found if you google.

 

[BrandMismatch]

My friend recently was getting the same blue screens with this motherboard but what seems to be a common thing is that many of these AsRock motherboards have a very early BIOS version. Updating to the latest November BIOS version (1.80) seems to have fixed all of the BSOD issues for my friend. I would especially recommend doing this if you are running Windows 10 as alongside the normal stability issues, many Windows 10 issues were fixed as well.

You can download the update here: http://www.asrock.com/mb/Intel/H170M%20Pro4/?cat=Download&os=BIOS

 

[Ger Dumont]

updating to the latest bios is always recommended in your case.
Be sure to update from an usb stick and not from within windows, you don't want your pc to hang while updating the bios

 

[shakes53]

Hi, for memory, memtest is the way to go.
You can also try temporary remove one memory stick.
It doesn't necessary have to be a bad ram stick, could also be a bad driver, or miss-configuration of the ram.
Also make sure to check the "max" values of your monitoring program (i use openhardwaremonitor).
Temperature drops very fast after stopping a game or test program.

Ok, I ran memtest86 4.3.7 yesterday afternoon for ~ 10 hours. I got through 6 iterations and 3 passes with 0 errors.

My friend recently was getting the same blue screens with this motherboard but what seems to be a common thing is that many of these AsRock motherboards have a very early BIOS version. Updating to the latest November BIOS version (1.80) seems to have fixed all of the BSOD issues for my friend. I would especially recommend doing this if you are running Windows 10 as alongside the normal stability issues, many Windows 10 issues were fixed as well.
You can download the update here: http://www.asrock.com/mb/Intel/H170M%20Pro4/?cat=Download&os=BIOS

This is really interesting, I will go ahead and try updating

updating to the latest bios is always recommended in your case.
Be sure to update from an usb stick and not from within windows, you don't want your pc to hang while updating the bios

yeah, for sure man. Also, Is there a program i can use to test the integrity of an older HDD? I have a seagate 3tb 7200 rpm laying around.

 

[shakes53]

Ok, I updated the as rock H170m pro 4 board bios to v1.8 (november). I haven't had a blue screen since then. I will keep running my system and see if anything else shows up. Thanks so much guys

 

[BrandMismatch]

Ok, I updated the as rock H170m pro 4 board bios to v1.8 (november). I haven't had a blue screen since then. I will keep running my system and see if anything else shows up. Thanks so much guys

No worries! I just hope all goes well from now on