Question BSOD during web browsing (New PC)

Aug 28, 2019
2
1
15
Hey everyone!

So i built a new PC and i getting BSOD during web browsing but it's totally fine when im gaming. I played WoW 4 hours straight and some Heroes of the Storm and no crashes.
I did a Windows Memory Diagnostics and showed me no errors.
Link to minidumps: http://www.mediafire.com/file/yebu6i6d6ecxj6t/BSOD_minidump.rar/file
BSOD errors: KERNEL_MODE_HEAP_CORRUPTION and PAGE_FAULT_IN_NONPAGED_AREA
NO overclocking.

My specs:
Mobo: Gigabyte b450M s2h
Memory: Kingston DDR4 2666 HyperX Fury CL15
CPU: AMD Ryzen 3 2200g
PSU: Cooler Master MasterWatt Lite 400W 80+
Case: Aerocool Cylon Mini
OS: Windows 10 64bit version: 1903 build:18362.295
 

PC Tailor

Illustrious
Ambassador
Welcome to the forums my friend! Thank you for the dump file link.

Dump 1: https://pste.eu/p/NVwL.html PAGE_FAULT_IN_NONPAGED_AREA
Bug check 0x50 can be caused by the installation of a faulty system service or faulty driver code. Antivirus software can also trigger this error, as can a corrupted NTFS volume.
It could also occur after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
Dump 2: https://pste.eu/p/mFjA.html KERNEL_MODE_HEAP_CORRUPTION
This can be driver or hardware based. If you are encountering other hardware issues, you may have to look at hardware diagnosis.
  • Confirm that hardware is compatible with your system.
  • View the third party modules of the report to view which drivers may be misbehaving.
Dump 3: https://pste.eu/p/XaBx.html IRQL_NOT_LESS_OR_EQUAL
Bug check 0xA is usually caused by kernel mode device drivers using improper addresses. This is either a bad memory pointer or a pageability problem with the device driver code. Examine the third party drivers .

Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. For more information, see Open Event Viewer. Look for critical errors in the system log that occurred in the same time window as the blue screen.

Some things to consider:
I would highly advise you to view the full report above, as this will contain much more detail as to the bugcheck and modules running at the time.
  • There are several newer BIOS available for your Motherboard.
  • Your chipset driver is out of date - you may want to update: https://www.gigabyte.com/uk/Motherboard/B450M-S2H-rev-10/support#support-dl-driver-chipset
  • The first dump file is blaming your AMD Video Drivers - it may be worth seeing if there is indeed an update or perhaps rolling back one version.
  • AV can commonly cause these kinds of issue. It may be worth removing ESET temporarily and running on Defender to see if the AV is causing the stop errors.
  • A series of different bugchecks can be indicative of hardware errors, so it's a case of eradicating software before jumping to hardware tests. Npfs.SYS is a hardware communication driver that has faulted in the second and third dump files - which could be something to look at.
 
Aug 28, 2019
2
1
15
Hi, thanks for the reply!

I reinstalled the OS and installed the latest chipset driver and for the 2200g a previous version.
Windows is fully updated, using the Defender AV only.
Tested for 2 and a half hours with browsing,downloading, watching twitch in 1080p60 at the same time. No crashes so far.

Im gonna test it with more stuff to be sure.
 
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