Question BSOD Every 15-60 minutes narrowed down to network drivers

Apr 30, 2021
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I have tried EVERYTHING. Here are my past 5 mini dumps. I crash 10+ times a day, this is starting to get unbearable. I have tried every driver I could finder, I have tried ethernet, uninstalling drivers, sfc scannow, I have tried chkdsk and I have tried to uninstall all drivers. When I uninstall all drivers and disconnect ethernet my PC stays on no issues. It is 100% something network related. I find if I completely uninstall and restart that I can keep my computer open for nearly an hour connected to ethernet.

dumps: https://drive.google.com/file/d/1wJgFCBMkP72O6IbH2IGTlDNuuD8sWTc_/view?usp=sharing

SPECS:
OS Name Microsoft Windows 10 Pro
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-8AA1PSB
System Manufacturer Auxby
System Model LC1000
System Type x64-based PC
System SKU SKU
Processor Intel(R) Core(TM) i7-3970X CPU @ 3.50GHz, 3501 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 4102, 5/27/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product RAMPAGE IV EXTREME
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.906"
User Name DESKTOP-8AA1PSB\Abdel
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 27.4 GB
Total Virtual Memory 36.7 GB
Available Virtual Memory 31.3 GB
Page File Space 4.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes


ANY HELP WOULD BE GREATLY APPRECIATED I AM AT MY WITS' END
 

gardenman

Dignified
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/ep3s5gfd/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:052421-27000-01.dmp (May 25 2021 - 12:46:23)
Bugcheck:CRITICAL_STRUCTURE_CORRUPTION (109)
Probably caused by:Unknown_Image (Process: csrss.exe)
Uptime:53 Day(s), 12 Hour(s), 27 Min(s), and 45 Sec(s)

File information:050321-25234-01.dmp (May 3 2021 - 12:31:39)
Bugcheck:DRIVER_OVERRAN_STACK_BUFFER (F7)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 21 Sec(s)

File information:050321-25000-01.dmp (May 3 2021 - 12:33:12)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Driver warnings:*** WARNING: Unable to verify timestamp for asmtxhci.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 21 Sec(s)

File information:050321-23046-01.dmp (Apr 29 2021 - 01:05:52)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:memory_corruption (Process: audiodg.exe)
Uptime:0 Day(s), 0 Hour(s), 27 Min(s), and 43 Sec(s)

File information:043021-24250-01.dmp (Apr 30 2021 - 05:40:21)
Bugcheck:DRIVER_OVERRAN_STACK_BUFFER (F7)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 49 Sec(s)

File information:043021-23328-01.dmp (Apr 30 2021 - 16:48:22)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:memory_corruption (Process: WMIADAP.exe)
Uptime:0 Day(s), 0 Hour(s), 06 Min(s), and 42 Sec(s)

File information:042921-23421-01.dmp (Apr 30 2021 - 13:08:48)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Driver warnings:*** WARNING: Unable to verify timestamp for iaStorE.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 22 Hour(s), 21 Min(s), and 04 Sec(s)
Possible Motherboard page: https://www.asus.com/us/supportonly/Rampage IV Extreme/HelpDesk_Download/
You've recently updated to the latest BIOS.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Reactions: aarock1234

Colif

Win 10 Master
Moderator
unusual error codes
error 1 happened after you removed the network card, I can tell by the lack of broadcom drivers
its almost like a different PC comparing drivers in error 1 to rest of them
error 1 doesn't tell me a lot

tried running sfc/dism since removing card?
right click start button
choose powershell (admin)
type SFC /scannow and press enter

once its completed, copy/paste this command into same window:

Repair-WindowsImage -Online -RestoreHealth
and press enter


SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

I won't comment on the older ones as many of the drivers are replaced now.
 
Last edited:
Apr 30, 2021
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unusual error codes
error 1 happened after you removed the network card, I can tell by the lack of broadcom drivers
its almost like a different PC comparing drivers in error 1 to rest of them
error 1 doesn't tell me a lot

tried running sfc/dism since removing card?
right click start button
choose powershell (admin)
type SFC /scannow and press enter

once its completed, copy/paste this command into same window:

Repair-WindowsImage -Online -RestoreHealth
and press enter


SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

I won't comment on the older ones as many of the drivers are replaced now.
I will do this ASAP. I have a few more dumps that just recently happened. I will clear the old ones out and tomorrow afternoon I will provide the new dumps (I'm sure my PC will crash more tomorrow...) Thanks for all the help so far.
 

Colif

Win 10 Master
Moderator
one of the drivers that caused a BSOD on 30 April, before you replaced all the others, is still on PC
Jan 13 2020iaStorE.sysIntel SATA Storage Device RAID Controller
Do you use RAID? I think it might have been used for ssd at one stage otherwise.

if you don't use it, remove it
if you do use it, see if there is newer on https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
 
Last edited:

gardenman

Dignified
Moderator
I ran the dump files through the debugger and got the following information: https://jsfiddle.net/sdurLvqw/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:050221-24140-01.dmp (May 2 2021 - 03:53:57)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: explorer.exe)
Uptime:0 Day(s), 1 Hour(s), 53 Min(s), and 39 Sec(s)

File information:050221-24000-01.dmp (May 2 2021 - 06:24:42)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: Battle.net.exe)
Uptime:0 Day(s), 0 Hour(s), 05 Min(s), and 58 Sec(s)

File information:050221-22906-01.dmp (May 2 2021 - 06:09:38)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: expressvpnd.exe)
Uptime:0 Day(s), 2 Hour(s), 14 Min(s), and 38 Sec(s)

File information:050221-22578-01.dmp (May 2 2021 - 06:17:52)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Probably caused by:memory_corruption (Process: expressvpnd.exe)
Uptime:0 Day(s), 0 Hour(s), 07 Min(s), and 20 Sec(s)

File information:050121-22734-01.dmp (May 2 2021 - 01:59:26)
Bugcheck:CRITICAL_STRUCTURE_CORRUPTION (109)
Probably caused by:Unknown_Image (Process: System)
Uptime:0 Day(s), 1 Hour(s), 44 Min(s), and 00 Sec(s)
This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Apr 30, 2021
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one of the drivers that caused a BSOD on 30 April, before you replaced all the others, is still on PC
Jan 13 2020iaStorE.sysIntel SATA Storage Device RAID Controller
Do you use RAID? I think it might have been used for ssd at one stage otherwise.

if you don't use it, remove it
if you do use it, see if there is newer on https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
No, I do not use RAID. I am gonna uninstall it. Thank you!!!! Hopefully this helps.
 

Colif

Win 10 Master
Moderator
Not everyday i see a quad channel ram setup. 8 sticks.

i think part of problem is
Feb 15 2015e1c65x64.sysIntel(R) Gigabit Adapter driver

error 1 made me think it was lan
error 2 mentions afd.sys Ancillary function driver for winsock which is a windows lan driver (part of windows)
3 & 4 made me think of lan before I looked at them, based on victims
error 3 mentions afd.sys as well,
error 4 isn't so obvious but its victim is expressvpn, same as error 3.
error 5 mentions http in stack text. hyper text transfer protocol. So internet it hurts

4 out of 5 point at lan drivers.

Now its possible the intel updater I showed last post might update your lan drivers as well.
I can't tell what you have exactly as Asus just call it Intel®, 1 x Gigabit LAN Controller(s)
https://rog.asus.com/motherboards/rog-rampage/rog-rampage-iv-extreme-battlefield-3-model/spec
but if it uses same drivers as mine, it should be at least 2020.
 

Colif

Win 10 Master
Moderator
I cannot install the latest driver as I get the error that No drivers are present?
No, the error is it can't find your intel adapter, hence it didn't install any drivers. Drivers won't install if they can't detect the hardware they are for.

guess we see if newer drivers are all you need. even though they aren't newest.
 

Colif

Win 10 Master
Moderator
So it started as a LAN problem, we removed the WIFI and it still looks like a lan problem. I should have asked if you used WIFI or ethernet the first time around.

The intel drivers weren't loaded when you got first errors, so it shouldn't be the same thing. Just makes me wonder.

seems too much of a coincidence.
 

gardenman

Dignified
Moderator
I ran the dump file through the debugger and got the following information: https://jsfiddle.net/njzx5k93/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:050221-23031-01.dmp (May 3 2021 - 07:51:23)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Driver warnings:*** WARNING: Unable to verify timestamp for iaStorE.sys
Probably caused by:memory_corruption (Process: System)
Uptime:1 Day(s), 0 Hour(s), 48 Min(s), and 05 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

gardenman

Dignified
Moderator
I ran the dump files through the debugger and got the following information: https://jsfiddle.net/928g7063/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:050421-23234-01.dmp (May 3 2021 - 07:24:44)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: Razer Synapse Service.exe)
Uptime:0 Day(s), 0 Hour(s), 27 Min(s), and 40 Sec(s)

File information:050321-24140-01.dmp (May 3 2021 - 19:01:25)
Bugcheck:IPI_WATCHDOG_TIMEOUT (1DB)
Probably caused by:memory_corruption (Process: THXService.exe)
Uptime:1 Day(s), 10 Hour(s), 19 Min(s), and 40 Sec(s)

File information:050321-22953-01.dmp (May 3 2021 - 16:45:16)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 34 Min(s), and 24 Sec(s)

File information:050321-22828-01.dmp (May 3 2021 - 16:58:18)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 54 Sec(s)

File information:050321-22218-01.dmp (May 3 2021 - 17:01:13)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 02 Sec(s)
I think Colif had to sleep for a day or two. Maybe he'll wake up again soon. :sleep:

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
I think Colif had to sleep for a day or two. Maybe he'll wake up again soon. :sleep:
we have bad weather for a few days, I only have 1 PC and its 8 months old, it stays off if there are storms around. Now if I had 8 year old dells I may not care :)

did you run memtest?

the raid driver is part of Intel rapid Storage Technology so update or remove it.

the last 5 BSOD are more similar to what I normally get. I can't tall what cause might be.
 
Apr 30, 2021
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Colif, I have analyzed my new dump files and they all seem to be related to the "System". I will wait tomorrow for more crashes and I will send the new ones. I use WinDbg.
 

Colif

Win 10 Master
Moderator
Gardenmans program also uses windbg but outputs the results in a different format.
System is the victim, not cause... I see it in the last 3 errors above. other 2 have THX service & razer as victims
none of them have any interaction with ram or storage so its all CPU activity and no drivers mentioned in stack text.


Okay, hang on, thxservice and the razer service are both parts of Synapse. So I would update it
 
Apr 30, 2021
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Small note: My PC has NEVER crashed while playing games. When I play Call of Duty: Warzone (G:\ Drive) for 3+hours my pc will stay on, but the moment I close it, my pc crashes within 10 minutes. I have kept the game on for 24 hrs, but the moment I close it, my pc BSOD.
 

Colif

Win 10 Master
Moderator
all the battery does is saves the settings so if you unplug PC it remembers settings and won't dump you in the bios at startup
its not the actual cmos, that is likely a chip on motherbaord and soldered on - https://www.lifewire.com/what-is-cmos-2625826#:~:text=CMOS (short for complementary metal,as well as hardware settings.
if it remembers your settings and boots into windows, you have a cmos.
unplugging pc without the battery will mean you need to re enter settings on next startup.

if you get a multi meter, test your PSU while you at it... it might explain why it doesn't like idle

What is PSU make/model? how old is it?
 

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