Question BSOD Everyday for 3 Months NTOSKRNL.exe

[jonclifton8]

Hi Everyone,

For the past 3 months, I have been struggling with Blue screens which is making my life a complete hell.

I am unable to work efficiently at times as I quite often blue screen, sometimes as many as 10 times a day.

NTOSKRNL.exe is the reason for my BSODs and the Bug Check String sometimes says System_Service_Exception, Memory Management, or sometimes other issues.

I have uploaded my Minidumps here as I'm not exactly sure how to check them - https://www.dropbox.com/s/8w7vmsonfza5jir/Jon Minidumps.zip?dl=0

 

[Colif]

NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause

Conversion of dumps

report - Click run as fiddle to see report

File: 101422-66234-01.dmp (Oct 15 2022 - 03:32:50)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: msedge.exe)
Uptime: 1 Day(s), 0 Hour(s), 41 Min(s), and 41 Sec(s)

File: 101222-60015-01.dmp (Oct 12 2022 - 23:35:18)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: msedge.exe)
Uptime: 0 Day(s), 1 Hour(s), 52 Min(s), and 32 Sec(s)

File: 101222-52984-01.dmp (Oct 13 2022 - 08:31:27)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: MicrosoftEdgeUpdate.exe)
Uptime: 0 Day(s), 2 Hour(s), 30 Min(s), and 50 Sec(s)

File: 101222-49671-01.dmp (Oct 13 2022 - 06:00:08)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: AcroCEF.exe)
Uptime: 0 Day(s), 0 Hour(s), 12 Min(s), and 32 Sec(s)

using 2 sets of ram might be part of problem - https://www.corsair.com/ww/en/Categ.../Vengeance-PRO-RGB-Black/p/CMW16GX4M2C3200C16

8192MB	2666MHz	029E	CMW16GX4M2C3200C16
8192MB	2666MHz	029E	CMW16GX4M2C3200C16
8192MB	2666MHz	029E	CMW16GX4M2C3200C16
8192MB	2666MHz	029E	CMW16GX4M2C3200C16

sets only tested to work with sticks in the set, not with just any sticks. There is a reason there are 32gb sets. Those sticks tested to work with each other.
More sticks t hat aren't in a set, that you put together, the more chance of errors

try taking 1 set out and see if it helps. If not, try other set.

 

[jonclifton8]

Hi Colif,

Thanks for the update. I've had this PC setup for 22 Months now and this only started occurring about 3 months ago. I've probably only had 1 blue screen in the 19 prior months.

I saw a post online suggesting I try with only 2 sticks, so I did but unfortunately, I was still blue screening.I haven't tried swapping with the other 2 when it blue screened so I may try that.

Do you think some of my ram may be faulty?

 

[Colif]

I was waiting for your response to that.

if its only recent it might not be ram, I just thought I mention it as it was obvious place to start.
Intel CPU are better at dealing with 2 sets compared to AMD would be.

You might want to try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

but not now... just to cover tracks.

looking at drivers now..
Do you use WIFI or Ethernet? Which one as you also have 2 Ethernet connections.
I have seen these be a problem recently

May 01 2020

aqnic650.sys

Aquantia AQtion Network Adapter (NDIS 6.50 Miniport) driver

although you are on latest it seems
https://www.gigabyte.com/au/Motherboard/Z390-AORUS-XTREME-rev-10/support#support-dl-driver-lan
Intel Ethernet driver is from 2018 so next link might help it
WIFI is old. Might be a newer version here - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
I assume Norton is up to date?
this can cause problems

Oct 28 2013

AppleCharger.sys

Apple Charger Giga-Byte Technology http://www.gigabyte.com/

this seems out of place

May 27 2020

AmdTools64.sys

AMD Special Tools driver