BSOD for wirelss USB device

papokie1

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Mar 19, 2014
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I keep geting the BSOD when I install my [GUWAVKIT4] Wireless 1080p Computer to HD Display Kit, 1 HD Output, mainly the USB satellite device. Not sure what is wrong so I am thinking that I should upgrade. Current setup:
CPU: Acer Predator: Intel Core i5 (2.8GHz) /LGA 1155
GPU: NVIDIA GeForce GT420/1GB
 

TheMooMooTV

Honorable
Apr 29, 2013
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It would appear your cause is due to sgfxk64.sys which is the SMSC Graphics Adapter Driver. You should update it here: http://www.microchip.com/pagehandler/en-us/technology/pcsystems/home.html

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800fb400d0, fffff88004f3cfe0, ffffffffc00000b5, a}

Unable to load image \SystemRoot\system32\drivers\sgfxk64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sgfxk64.sys
*** ERROR: Module load completed but symbols could not be loaded for sgfxk64.sys
Probably caused by : sgfxk64.sys ( sgfxk64+bfe0 )

fffff880`04c26000 fffff880`04c4c000 sgfxk64 T (no symbols)
Loaded symbol image file: sgfxk64.sys
Image path: \SystemRoot\system32\drivers\sgfxk64.sys
Image name: sgfxk64.sys
Timestamp: Fri Sep 07 22:11:14 2012 (504A62F2)
CheckSum: 00031B4A
ImageSize: 00026000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

As you can see it's quite outdated. Updating it should fix it.
 

TheMooMooTV

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Apr 29, 2013
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The reason why I can't point you to the exact driver you need to download is I don't know what version of this SMSC Graphics Adapter you have. You need to look for your model and download the driver.
 

papokie1

Reputable
Mar 19, 2014
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Help, I upgraded my SMSC Graphics Adapter and now my monitors have gone blank? They system reboots, the mouse is visible but the desktop is black with no icons? The screen saver works, as well as the task manager but nothing? I ran system restore but I still get the same issue.
 

papokie1

Reputable
Mar 19, 2014
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No your fix was perfect, my system didn't crash anymore. The issue that I ran into was a piece of software [[GUWAVKIT4] Wireless 1080p Computer to HD Display Kit, 1 HD Output] that I kept installing (well it would disappear). It would tell me that it was installed but when I went to the folder to run it, the software wasn't there. So, I uninstalled it and ran a system restore so I could start over from the beginning. But now, a black screen..so suggestions?? I was going to boot up in safe mode with networking capabilities, enable windows installer so I could remove the software.

 

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