BSOD happens randomly but always when extracting folder.

rowow

Reputable
Feb 25, 2015
7
0
4,510
So I get random BSOD throughout the day. But the time when I know the computer will crash is when I extract a certain folder. I don't know if its for all large folders, but it always crashed when I extract this folder. Its a css (counter strike source) addon textures for Gmod. Whenever I attempt to extract (copy) it into anywhere, then my computer crashed with a BSOD.
But it also crashed for any random reason, sometimes 5 mins in for doing nothing. Sometimes I could do alot of tasks at once and it finally crashes.
I replaced my video card with still crashed, and I ran a memtest on my ram and it passed. I ran a gpu stress test and passed without crashing. I replaced the hard drive and still crashed.
But here is the report from WhoCrashed, alot of the errors are from Realtek 8136/8168/8169 PCI/PCIe Adapters. I suspected it to be my realtek network driver, so I updated it and still received BSOD. I also updated my only other realtek driver which is my audio driver and it still crashed after the update. Please help, I already brought it to a computer repair shop and they did absolutely nothing.

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System Information (local)
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computer name: ROWOW-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: ASRock, 970 Performance
CPU: AuthenticAMD AMD FX(tm)-9590 Eight-Core Processor AMD586, level: 21
8 logical processors, active mask: 255
RAM: 4264603648 total




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 3/10/2015 12:57:05 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030915-45131-01.dmp
This was probably caused by the following module: rt64win7.sys (Rt64win7+0x29C8)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\rt64win7.sys
product: Realtek 8136/8168/8169 PCI/PCIe Adapters
company: Realtek
description: Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rt64win7.sys (Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver , Realtek ).
Google query: Realtek KMODE_EXCEPTION_NOT_HANDLED



On Tue 3/10/2015 12:57:05 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheck+0x0)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 3/8/2015 10:46:30 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030815-29874-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0xA (0xFFFFF88042F458C0, 0x2, 0x1, 0xFFFFF8000368380F)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 3/8/2015 9:11:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030815-31481-01.dmp
This was probably caused by the following module: hal.dll (0xFFFFF80003C0D502)
Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF80003C0D502)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 3/8/2015 2:36:35 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030815-36707-01.dmp
This was probably caused by the following module: rt64win7.sys (Rt64win7+0x29C8)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\rt64win7.sys
product: Realtek 8136/8168/8169 PCI/PCIe Adapters
company: Realtek
description: Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rt64win7.sys (Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver , Realtek ).
Google query: Realtek KMODE_EXCEPTION_NOT_HANDLED



On Sat 3/7/2015 5:17:00 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030715-31527-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0xA (0x0, 0xD, 0x1, 0xFFFFF80003E1CCE0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 3/7/2015 5:09:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030715-30045-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0x1E (0xFFFFFFFFC000001D, 0xFFFFF80003C87562, 0x0, 0x1EB00)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 3/7/2015 4:58:37 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030715-32214-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74E90)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 3/7/2015 4:06:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030715-36083-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0xD1 (0x0, 0xD, 0x1, 0xFFFFFA8004B0B1B0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 3/7/2015 3:20:16 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030715-66097-01.dmp
This was probably caused by the following module: rt64win7.sys (Rt64win7+0x29C8)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\rt64win7.sys
product: Realtek 8136/8168/8169 PCI/PCIe Adapters
company: Realtek
description: Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rt64win7.sys (Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver , Realtek ).
Google query: Realtek KMODE_EXCEPTION_NOT_HANDLED

 


Ok, this is what I tried to do,
I uninstalled realtek audio and realtek network driver
when restarting computer realtek network driver self installed
I tried to extract the file, computer shut down, No error message shown or left
I tried agian, computer shut down agian, no error message shown or left (whocrash shows nothing)
I completly removed realtek network driver
I tried to extract the file, computer froze. (mouse doesnt move, ctrl alt delete doesnt work, waited 5 mins) Had to force restart
I tried to extract again, computer froze. Mouse doesn't move, ctrl alt delete doesn't work, windows key doesn't work etc. But the animation on the top right of the copying windows thing still plays. So the computer didn't crash, just froze in a weird way???
I reinstalled both drivers because they are necessary
I was watching a video and it bsod.
WhoCrashed showed hal.dll and Realtek 8136/8168/8169 PCI/PCIe Adapters is the reason.
 


Success! I uninstalled realtek network and audio in control panel and when I copied the file the computer didnt freeze or crash or anything.
I tried it again by coping it to the desktop and it again did not crash. :)
Should I contact my motherboard manufacture and see if they have the correct drivers for the network and audio drivers? Because that they are essential. And do you think these are the same drivers also responsible for the other random crashed?
 


I have already done that. I updated both the audio and network. I contacted AsRock and they told me to fill out a RMA to replace my board.