[SOLVED] BSOD HELPPP!

[jenuelhomeres]

Hello, i would be very happy if you guys could help me with my PC. I keep experiencing random BSOD's (ex. first boot up, returns to normal after bsod. gaming also triggers it at random times.) it always ends up in a bsod linked to ntsokrnel with different errors. I already tried memtest with 8 passes (no errors) already tried formatting, cleaning, driver verifier. I also think my gpu is fine.

Pc specs
Gigabyte b450 ds3h
Ryzen 5 3400g
Team group tuf rgb 3200 mhz
Palit 1650 super
kingston a2000 250gb
seagate 1tb

thank you so much in advance

 

[Lutfij]

You've posted this thread in the Windows 10 section, so if you're on the OS, what version(not edition) of the OS are you on? As for your build, what BIOS version are you on for your motherboard? You will also nee dot mention the make and model of your PSU as well as it's age. Might want to also see if your SSD is pending any firmware updates.

Team group tuf rgb 3200 mhz
Could you parse a link to the ram kit?

already tried formatting
Where did you source the installer for the OS?

 

[Colif]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

 

[jenuelhomeres]

You've posted this thread in the Windows 10 section, so if you're on the OS, what version(not edition) of the OS are you on? As for your build, what BIOS version are you on for your motherboard? You will also nee dot mention the make and model of your PSU as well as it's age. Might want to also see if your SSD is pending any firmware updates.

Team group tuf rgb 3200 mhz
Could you parse a link to the ram kit?

already tried formatting
Where did you source the installer for the OS?

Oh my bad

Ram kit is this
https://www.teamgroupinc.com/en/product/delta-rgb-tuf-ddr4

Bios version is F62 (upgraded from f50)

PSU is a cougar xtc 600 bought it last october 2020

COUGAR XTC - Power Supply Unit - COUGAR

XTC 400W / 500W / 600W 450W / 550W / 650W / 750W Rigid Reliability, Extreme Silence Power Conversion Efficiency Up to 86% efficiency under 230V. A guaranteed highly reliable power supply. Active Power Factor Correction High power conversion efficiency. PF value up to 99%, provides clean and...

cougargaming.com

Im on version 21H2

I got this OS from a friends pen drive, no info. 🙁

and as for the ssd firmware updates, im updating right now.

 

[jenuelhomeres]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
2. Navigate to C:\Windows\Minidump
3. Copy the mini-dump files out onto your Desktop
4. Do not use Winzip, use the built in facility in Windows
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
7. Then post a link here to the zip file, so we can take a look for you . . .

I have already saved 5 minidumps because it keeps getting deleted.

https://drive.google.com/file/d/1Yfg9bvo1JnlZZumVKiHoRp9-EpOf7KY_/view?usp=sharing

Transfer - Dropbox

Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again!

www.dropbox.com

 

[jenuelhomeres]

I have already saved 5 minidumps because it keeps getting deleted.

https://drive.google.com/file/d/1Yfg9bvo1JnlZZumVKiHoRp9-EpOf7KY_/view?usp=sharing

Transfer - Dropbox

Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again!

www.dropbox.com

also "opera" caused a bsod so i deleted it

 

[johnbl]

I would first focus on the gpu problem and I would go to your motherboard vendors website and update the motherboard sound driver:
\SystemRoot\system32\drivers\RTKVHD64.sys Tue May 14 04:25:05 2019

B450M DS3H (rev. 1.x) Support | Motherboard - GIGABYTE Global

you have two drivers running that I would not expect:
\SystemRoot\System32\DriverStore\FileRepository\rogkb.inf_amd64_ea00e966860eda9e\ROGKB.sys Fri Oct 1 02:18:09 2021 (6156D251)

\SystemRoot\System32\DriverStore\FileRepository\rogms.inf_amd64_34b5d89d478f54cb\ROGMS.sys Fri Oct 1 02:18:26 2021 (6156D262)

you should find out what these drivers are. when I tried to look them up it looked like some ASUS drivers for firmware updates. This would be unexpected for a gigabyte motherboard.
you might consider removing them with autoruns64.
Autoruns for Windows - Windows Sysinternals | Microsoft Docs

you have some verifier flags set in the most current memory dump.
you should turn them off by running
verifier.exe /reset
note: most current bugcheck did not have modified windows core drivers.

There are other issues with your system, IE you need to update the bios and motherboard drivers to the current version. I think the graphics problem is likely to have been caused by a known bug in the motherboard sound driver.
if rogkb.sys is a firmware update tool it should be removed after you do your firmware update.


--------------------
most current bucheck:
access violation, some verifier flags enabled.
ROGKB.sys loaded (unexpected, listed as a firmware update tool)

second bugcheck:
buffer overrun in graphics driver

3rd bugcheck:
bad instruction pointer running graphics driver
(checksums removed from core windows files)
-----------
2: kd> !sysinfo machineid
Machine ID Information [From Smbios 3.2, DMIVersion 0, Size=2383]
BiosMajorRelease = 5
BiosMinorRelease = 14
BiosVendor = American Megatrends Inc.
BiosVersion = F50
BiosReleaseDate = 11/27/2019
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = B450M DS3H
SystemFamily = Default string
SystemVersion = Default string
SystemSKU = Default string
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = B450M DS3H-CF
BaseBoardVersion = x.x
2: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 3693
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ AMD64 Family 23 Model 24 Stepping 1
ProcessorNameString = REG_SZ AMD Ryzen 5 3400G with Radeon Vega Graphics
Update Status = REG_DWORD 1
VendorIdentifier = REG_SZ AuthenticAMD

 

[jenuelhomeres]

Okay, thank you. Will update!!

 

[jenuelhomeres]

I think rogkb. sys is linked with my mouse. I use a ROG Strix Impact II. I get weird disconnection sometimes so I downloaded armourycrate. Will try to uninstall.

 

[jenuelhomeres]

Hello, I think the problem is gone now. Thank you so much. No more crashes as of now but ill update later!