Question BSOD IRQL NOT LESS OR EQUAL

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Colif

Win 10 Master
Moderator
the dump files might show which you have, but only based on the driver dates.

it is strange there are two different drivers with completely different version number ranges.

it is illogical
Version 5.12.0.38 was 1st
Version 18.50.16.01 2nd
Version 19.10.16 3rd
Version 19.10.22 4th
Version 1.7.29.0115 is latest

I am sorry, Asrock, but it helps if the ranges are logical. Why was version 5 1st? Why jump from 19 to 1

I thought maybe the 1st & 5th were different types of drivers to the rest, but they all call themselves AMD chipset drivers.

I would install 19.10.22 or at least try. I don't know if they all the same drivers or not.
 

Colif

Win 10 Master
Moderator
Can somebody please look at the dump files
Sorry, I had assumed PC would have converted them by now
paste file - https://pste.eu/p/Hztx.html

last error could be caused by
Dec 03 2012t_mouse.sysAdvanced Mouse driver from iBall
3rd error happened just as PC was going into or out of sleep?
2nd error was caused by Fileinfo.sys which is part of WIndows 10 and not a file I have seen cause BSOD before.
1st error crashed WerFault.exe which is windows error reporting

your bios info still isn't showing in the reports, that is unusual since you have latest bios now, it should be showing.

I would think about running Driver verifer and see what it finds is a problem. It will cause BSOD if it is a driver problem - https://forums.tomshardware.com/threads/handy-details-to-include-in-blue-screen-of-death-posts.3468965/
 
May 15, 2019
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so i resetted the pc and the problem is solved for now.i dont know whether it will happen again.so thanks to everyone to helped to fix the problem.special thanks to colif and pc guy
 
May 15, 2019
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4 bsods occurred now.all i installed was the amd chipset drivers,gpu drivers,audio driver,lan driver and some basic apps like discord,spotify etc.
here is the dump files
 

PC Tailor

Distinguished
Herald
I have run the dump file(s) and you can see the full report(s) here:
Dump1: https://pste.eu/p/EC4F.html IRQL_NOT_LESS_OR_EQUAL
Dump2: https://pste.eu/p/UKvX.html IRQL_NOT_LESS_OR_EQUAL (THIRD PARTY MODULE FOUND)
Dump3: https://pste.eu/p/nppy.html PFN_LIST_CORRUPT

Summary of findings:
IRQL_NOT_LESS_OR_EQUAL
"Bug check 0xA is usually caused by kernel mode device drivers using improper addresses. This is either a bad memory pointer or a pageability problem with the device driver code. Examine the third party drivers .

Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. For more information, see Open Event Viewer. Look for critical errors in the system log that occurred in the same time window as the blue screen."

PFN_LIST_CORRUPT
This tends to occur for 2 reasons, either memory corruption from a misbehaving driver, or incorrect MDL handling. For this reason, you should view the loaded modules section to identify potential misbehaving drivers.
Some things to consider:
  • Your Symantec/Norton AV appears to be in the stack text for 2 of the 3 dumps, I would remove Symantec / Norton altogether and run on Windows Defender. You will need to remove Norton via this: https://support.norton.com/sp/en/us/home/current/solutions/v15972972 - Make sure you find the correct tutorial for your software, as a simple uninstall will not do the job unfortunately.
  • Following that I'd be tempted to go down some hardware tests and that would exhaust most drivers. Driver verifier would likely be a little wasted from a clean install.
It's common for AV to cause IRQL request problems, so I would start with this. Especially AV like Norton/AVG etc.
 
May 15, 2019
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the computers running fine now.played some fortnite and no prob.what i did was uninstall the amd chipset drivers which was installed the most recent so i thought its causing the problem and uninstalled it.i also think windows defender is colliding with symantec.now only symantec is being run only i think.see this screen shot
screenshot
 

Colif

Win 10 Master
Moderator
If you get any more, remove symantec as suggested. IT is odd for an av to cause BSOD but not unheard of. Avast is good at it as well. I would blame your LAN drivers but they seem fairly new.

could run an av scan just in case its not something else causing Norton to fail.

Need to check hardware and make sure its not something physical causing the endless BSOD. A reset should have fixed a software problem.

hardware tested so far
Ram – Memtest run. No errors
Motherboard – Bios updated
PSU? Reported as a possible cause by PC

memory would have been my 1st go to, since all the errors have been so different.
PSU could be cause only as PSU runs everything in PC and can be a cause of corruption


Specs:
cpu-ryzen 2600x
Gpu-gt 730(for now will upgrade later)
Ram-crucial ballistix 16gb 2400mhz
Mobo-Asus prime b450 plus
Psu-thermaltake litepower 650w

What drives have you got? Have you run HD sentinel on them and checked health? failing drives can cause weird errors.

Can run this on CPU - https://www.mersenne.org/download/
 
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