Question BSOD irql_not_less_or_equal caused by hal.dll ntoskrnl.exe while gaming.

kevindsouza113

Commendable
May 3, 2018
52
2
1,535
0
While gaming got a random BSOD irql_not_less_or_equal hal.dll ntoskrnl.exe. This was only a one time occurrence. Built my new PC in august and never had a BSOD. Temps of GPU, CPU were well within limits.
My system specs:
Ryzen 7 3700x
RTX 2060 Super reference edition
16GB (2x8GB) 3600mhz RAM
Gigabyte X570 Aorus Ultra

Crash dump link

What could be the reason for this? Is it a hardware issue or drivers issue?
Thanks
 
Mar 23, 2020
22
1
15
0
While gaming got a random BSOD irql_not_less_or_equal hal.dll ntoskrnl.exe. This was only a one time occurrence. Built my new PC in august and never had a BSOD. Temps of GPU, CPU were well within limits.
My system specs:
Ryzen 7 3700x
RTX 2060 Super reference edition
16GB (2x8GB) 3600mhz RAM
Gigabyte X570 Aorus Ultra

Crash dump link

What could be the reason for this? Is it a hardware issue or drivers issue?
Thanks
Same.
Ryzen 3600, Asus b450 tuf pro gaming, msi rtx 2070 super, Kingston HyperX fury 3466 CL 19
I ask microsoft support, but they can't help. I use verifier, and i have crash, when i check ntoskrnl.exe
I really think what this is problem win10 with ryzen 3xxx series.
 
Reactions: kevindsouza113

Colif

Win 10 Master
Moderator
While gaming got a random BSOD irql_not_less_or_equal hal.dll ntoskrnl.exe. This was only a one time occurrence. Built my new PC in august and never had a BSOD. Temps of GPU, CPU were well within limits.
My system specs:
Ryzen 7 3700x
RTX 2060 Super reference edition
16GB (2x8GB) 3600mhz RAM
Gigabyte X570 Aorus Ultra

Crash dump link

What could be the reason for this? Is it a hardware issue or drivers issue?
Thanks
I will get a friend to look at dumps.
IRQ errors are normally drivers - have you run the App centre to see if you have newest drivers & bios - https://www.gigabyte.com/au/Motherboard/X570-AORUS-ULTRA-rev-1x/support#support-dl-utility

one off bsod can happen. its the repeat offenders that are troublesome.

Same.
Ryzen 3600, Asus b450 tuf pro gaming, msi rtx 2070 super, Kingston HyperX fury 3466 CL 19
I ask microsoft support, but they can't help. I use verifier, and i have crash, when i check ntoskrnl.exe
I really think what this is problem win10 with ryzen 3xxx series.
I would suggest you make your own post and follow this to set PC up for dumps - https://forums.tomshardware.com/threads/handy-details-to-include-in-blue-screen-of-death-posts.3468965/
 
Mar 23, 2020
22
1
15
0
I will get a friend to look at dumps.
IRQ errors are normally drivers - have you run the App centre to see if you have newest drivers & bios - https://www.gigabyte.com/au/Motherboard/X570-AORUS-ULTRA-rev-1x/support#support-dl-utility

one off bsod can happen. its the repeat offenders that are troublesome.


I would suggest you make your own post and follow this to set PC up for dumps - https://forums.tomshardware.com/threads/handy-details-to-include-in-blue-screen-of-death-posts.3468965/
https://yadi.sk/d/hQ0OmOd9yhli-A
 

Colif

Win 10 Master
Moderator
no, I mean, make your own thread with info about your errors and stats in it, not in this thread.

It isn't fair to use someone elses question for your problem, so make a new one and I will get a friend to convert the dumps (although he is asleep now)
 
Mar 23, 2020
22
1
15
0
no, I mean, make your own thread with info about your errors and stats in it, not in this thread.

It isn't fair to use someone elses question for your problem, so make a new one and I will get a friend to convert the dumps (although he is asleep now)
oh, okay.
Thanks
 

kevindsouza113

Commendable
May 3, 2018
52
2
1,535
0
I will get a friend to look at dumps.
IRQ errors are normally drivers - have you run the App centre to see if you have newest drivers & bios - https://www.gigabyte.com/au/Motherboard/X570-AORUS-ULTRA-rev-1x/support#support-dl-utility

one off bsod can happen. its the repeat offenders that are troublesome.
Yes. I have updated all drivers today. Got latest windows updated, GPU Drivers, Chipset Drivers also went to the extend of updating the BIOS.

It probably was a one off, didnt happen again today while gaming.

Anyway l am awaiting your reply about the dumps. Thanks
 

gardenman

Admirable
Moderator
Sorry but the dump was invalid. Wait until you crash again and this will generate another dump file. Upload it.

Code:
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\UserName\Desktop\032220-12171-01.dmp]
Could not match Dump File signature - invalid file format
Could not open dump file [C:\Users\UserName\Desktop\032220-12171-01.dmp], Win32 error 0n87
    "The parameter is incorrect."
Debuggee initialization failed, Win32 error 0n87
The parameter is incorrect.
 
Mar 25, 2020
5
0
10
0
I've had the same problem, check if you have the KB4541335 windows update, it was that for me
And another problem was games would crash with Exception code: 0xc0000005 in event viewer
 

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