Question BSOD IRQL_NOT_LESS_OR_EQUAL

Feb 20, 2019
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Hello, I'm getting BSOD IRQL_NOT_LESS_OR_EQUAL, when I'm using Ableton.

I thought this was maybe a hardware issue as I started getting BSOD from time to time since I installed an SSD and a hard drive caddy for a HDD that goes instead of the cd player.
I'm on a dell latitude E6410 with windows 7.

So I got rid of both SSD , cd rom caddy and HDD and installed a new SSD with bigger capacity. I cloned my old hard drive onto my new hard drive. And I'm still getting BSOD. Can you help me find what is causing my trouble ? Now i'm thinking it may come from my windows installation.

thank you very much
 

Grobe

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Jan 22, 2009
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It's hard to tell. For start I suggest you run Memtest for some hours just to rule out ram problems.

If I understand you correctly, you get the same BSOD regardless of what SSD you're using?
Have you considered using a regular HDD just to rule out disk controller problems?

Have this BSOD ever appear when using other software on that computer?
 
Feb 20, 2019
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i Just installed my new SSD, so far it happened only when i was using Ableton Live.

However, before i changed my SSD it used to happen anytime. Sometimes when i was not doing anything.

But when it started to happen, it happened when i was using audacity or ableton, so i thought it had something to do with the temp cache folder. So i moved my cache folder from one drive to another. But it still happened.
Also, one really weird thing, it almost never happened when I was using my computer at home(it happened actually at my place but like only 1or 2 times) .
But it happened very often when i was plugging my computer at other places. At friend's home or other places... So I thought it might be an electrical problem...

When you say memtest, do you mean memory diagnostic from the windows boot menu ? I run one before changing my SSD and everything went find.

I'm sorry it is very confusing.

I didn't try to only the HDD. Although you are right that I didn't have blue screens before i installed the SSD. When I installed the SSD I did a fresh install of windows, and this time I tried to make a fresh install but every time i installed windows and got updates and rebooted I got stuck in a infinite restart repair loop. I tried 3 times to format the hard rive and install windows again and got stuck every time. So I finally cloned my hard drive instead of making a fresh install. That's why I'm thinking now it comes from my windows installation.
 

Grobe

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Just go for Memtest. It is not a part of Windows, it a standalone tool - just google it. Or find a friend that can conduct the test for you.

It may be other defects to motherboard or drivers, but that is much more labour intensive to troubleshoot so that is why I want you to check tre ram.
 
Feb 20, 2019
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I run memtest86+ for 25 hours (!), downloaded it from this site : https://www.memtest.org/

it didn't give me no error, here is a screen cap at the end :




After 25 hours of running this, i cam back home, pressed ESC. I got a blue screen before windows start. The computer rebooted several times with blue screens... It was very hot after being running for 25 hours. I turned it off, turned it on again 30 min later and got blue screens and reboots again. I finally managed to get windows to start buy selecting "use last known good configuration" in the boot manager menu
 

Grobe

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Ok, so it's not the RAM that fails.

The shortlist now will be:

- Bad driver. Get a update of the audio driver. If it indeed is the most recent, maybe it help to revert to an older version.

- Failure in the motherboard itself. Ok, troubleshooting the mobo itself is nearly impossible, but you can narrowing down the failure by using a completely different system that won't rely on WIndows drivers.
Therefore I suggest you try to boot to a Linux live-cd, preferably one that have Audacity included - the Ubuntu Studio distro will probably have it included. Then you can use Audacity for a while and see if it triggers a fatal error or not.
 
Feb 20, 2019
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thanks every one, updating sound and video drivers seems to have done the trick, no more bluescreens running ableton live, photoshop or other programs until now.
 
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