Question BSOD issues after a series of PC upgrades ?

[BSODissue]

Hello, I recently performed a series of updates to my computer, installing a new SSD, new RAM, a new motherboard, and a new CPU. In addition to this, I installed Windows 11 on to the new SSD, upgrading my system from Windows 10. After that, my computer has been having problems with blue screens, the ones I have seen being SYSTEM_SERVICE_EXCEPTION, SYSTEM_THREAD_EXCEPTION, and IRQL_NOT_LESS_OR_EQUAL, and one other which I have forgotten the name of.

BlueScreenView says that all five of the linked crash dumps have links to the ntoskrnl.exe file, and one of them also has a link to the ntfs.sys file. I have attempted to use various chkdsk, dism and sfc commands, and I have done a reset and reinstall of Windows on two separate occasions, wiping all files from my drive on both of them, none of which seem to have solved the issue. As such, I am wondering if anyone can analyse the linked crash dump files to determine whether a driver is likely causing these crashes, or whether it is a hardware issue. (as stated earlier, I recently installed new RAM, so I'm suspecting that that might have some involvement in it)

Crash Dump Links: https://www.mediafire.com/folder/w9gofxbpp1to0/DumpFiles

Please let me know if any more details are required to help with this, thank you.

 

[ubuysa]

Hello and welcome to the forum.

One of your dumps is pretty clear that the failing driver is rt640x64.sys, your LAN adapter driver. The version you have is old, dating from October 2021...

10: kd> lmvm rt640x64
Browse full module list
start             end                 module name
fffff803`bba00000 fffff803`bbb19000   rt640x64 T (no symbols)           
    Loaded symbol image file: rt640x64.sys
    Image path: rt640x64.sys
    Image name: rt640x64.sys
    Browse all global symbols  functions  data  Symbol Reload
    Timestamp:        Fri Oct  1 12:58:39 2021 (6156DBCF)
    CheckSum:         00124C54
    ImageSize:        00119000
    Translations:     0000.04b0 0000.04

The website for your motherboard has a much more recent version of this driver, so I'd update this one for certain. There are lots of other drivers for your board dating from this year, so I'd ensure all your drivers are up to date.

The other dumps look to me more likely to be RAM related. The RAM you have is on the QVL for the motherboard and CPU and that's good news. I would however su8ggest that you remove on stick and run on just the one for a few days, or until you get another BSOD. Then swap sticks and run on just the other stick. Ensure that the one stick is in the correct slot. This will clearly show you whether one stick is flaky.

If it continues to BSOD after all that please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the available troubleshooting data and will make diagnosing your problem much easier. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.

 

[BSODissue]

Thank you for letting me know about that driver - I've updated it, and I've been playing a game which has caused BSODs usually after five minutes into it since I made these hardware and software changes - nothing yet after an hour's worth of play. If the BSODs come back, I will do as you suggested with the RAM sticks.