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[SOLVED] BSOD issues, need help.

Dec 26, 2019
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Hello, I've been having some BSOD issues lately.
The first BSOD happened when I launched a game called 'Black Desert Online' which I've been playing on this system for many months without any problems.
Here is the first dump where I used WinDbg: https://pastebin.com/n1xcMsdA

The second BSOD happened when I was just browsing the internet using Firefox.
Second dump (Also used WinDbg): https://pastebin.com/3pSpbLF2

My third BSOD happened for a quick 3 seconds then rebooted. It was so quick it didn't have time to create a dump file. But there is was an event recorded on the event viewer. This event had something to do with the driver or something.
Event viewer log: https://pastebin.com/ZvzfXYPT

My system specifications:
OS: Windows 10 64-bit Version 1909
CPU: Ryzen 5 2600X (no overclock, stock)
RAM: G.Skill Ripjaws V Series 16 GB DDR4 running in dual channel mode (no overclock, stock)
Motherboard: AsRock B450M-HDV R4.0
Graphics: Radeon RX 470
HDD: Seagate Barracuda 1TB (ST1000DM003)
PSU: SeaSonic FOCUS Gold 550 W 80+ Gold

I've done many things to try and solve this issue, these include:
  • Sfc scan (no errors found)
  • Dism scan (no errors found)
  • Windows Memory Diagnostic (no errors found)
  • Clean reinstall of AMD graphics card drivers using AMD's clean driver utility
  • Reinstalled DirectX 12 (one of BSOD's had something to do with dxgkrnl.sys)
  • Disk error checking (No errors found)
  • Reinstalled programs where I got BSOD
  • Scanned for malware and viruses (nothing found)
What's weird is. There are many days where I can be on my computer for hours on end. 18+ hours straight and have no issues. But these BSOD's happen out of the blue for some apparent reason. Looking at the dump files, things lead to memory corruption. But I've tested the memory throughout my system and have found nothing unusual.
Hopefully, there is someone out there who can help me. I've had this computer for many months without problem but now its clearly acting up.
Thanks.
 
Solution
2nd BSOD has - dxgkrnl!DxgkSignalSynchronizationObjectFromGpu2+0x65a - in stack text. If you see DirectX, 9 out of 10 times its a GPU driver fault

Try running DDU and reinstall GPU drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

you can't reinstall dx12? itrs built into win 10? it doesn't come as a stand alone installer?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in...
2nd BSOD has - dxgkrnl!DxgkSignalSynchronizationObjectFromGpu2+0x65a - in stack text. If you see DirectX, 9 out of 10 times its a GPU driver fault

Try running DDU and reinstall GPU drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

you can't reinstall dx12? itrs built into win 10? it doesn't come as a stand alone installer?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem
 
Solution