BSOD ISUSB3XHC crash

Soundscienceuk

Commendable
Dec 11, 2016
1
0
1,510
So i am getting problems with The IUSB3XHC drivers, whenever i plug a new device into my computer,

Here is the crash log


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Dump File : 121216-21450-01.dmp
Crash Time : 12/12/2016 03:39:06
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04b67470
Parameter 3 : fffff880`039bd5a8
Parameter 4 : fffff880`039bce00
Caused By Driver : iusb3xhc.sys
Caused By Address : iusb3xhc.sys+6fb00
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : iusb3xhc.sys+4f470
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121216-21450-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 282,088
Dump File Time : 12/12/2016 03:40:55
==================================================
 
sometimes you will also need to update the BIOS at the same time you update the USB 3 chip driver.
the error code 0xc0000005 can indicate a bad memory address being used. this can come from the USB 3 driver or one of the devices that is plugged into the usb 3.0 port. if the updates don't fix the problem, you might want to update the usb drivers for each of your usb devices. (mouse, and keyboard,joystick,...
note: some usb devices might have firmware in the device that should also be updated.

you can also move devices to a usb 2.0 port to avoid the bugcheck until you get the drivers and bios updated.