Question Bsod: Kernal Security Check Error

PC Tailor

Dignified
Herald
When you say you bought it a few days ago - do you have warranty on it?
Can you see the guide linked in my signature regarding BSOD posts so that you can enable minidumps and then post a link to the dump files here?

Kernal Checks are typically driver based.

In the meantime, what is your full system spec including PSU make and model?
 
Mar 10, 2019
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0
10
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When you say you bought it a few days ago - do you have warranty on it?
Can you see the guide linked in my signature regarding BSOD posts so that you can enable minidumps and then post a link to the dump files here?

Kernal Checks are typically driver based.

In the meantime, what is your full system spec including PSU make and model?
Yes, I do have but I want to try the easiest steps first.

CPU: AMD Ryzen 5 3600 Processor

GPU:AMD Radeon RX 5700 - 8GB

PSU:630W Thermaltake Berlin 80+

RAM:8GB DDR4/3200MHz RGB Dual Channel Memory

SSD:500 GB Crucial MX500 Series SSD

HDD:1TB SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD
DMP:https://www.dropbox.com/s/oys9h2yv3kg4bgr/MEMORY.DMP?dl=0
I hope you can download it.
 

PC Tailor

Dignified
Herald
Usually a minidump will suffice, so it's just a much larger file than probably needed, but i was able to download it no problem :)

I have run the dump file and you can see the full report here: https://pste.eu/p/gULq.html

Summary of findings:
BugCheck 139
Probably caused by : Pool_Corruption ( nt!ExFreePool+9 )

Bugcheck Description:
KERNEL_SECURITY_CHECK_FAILURE
"This bug check indicates that the kernel has detected the corruption of a critical data structure. Parameter 1 details the type of corruption. For more information, see P1.

LIST_ENTRY corruption can be difficult to track down and indicates that an inconsistency has been introduced into a doubly-linked list Unfortunately, the inconsistency is not necessarily detected at the time when the corruption occurred, so some detective work may be necessary."

About your bugcheck:
"This bugcheck is typically driver based, and therefore you should reference the third aprty modules loaded to check which ones may be misbehaving.

Common causes of list entry corruption include:
  • A driver has corrupted a kernel synchronization object, such as a KEVENT - This type of bug check typically occurs in nt!Ke* or nt!Ki* code.
  • A driver has corrupted a periodic KTIMER. This type of bug check typically occurs in nt!Ke* or nt!Ki* code and involves signaling a time.
  • A driver has mismanaged an internal LIST_ENTRY-style linked list.
  • A driver has freed a data structure that contains a LIST_ENTRY without removing the data structure from its corresponding list.
  • A driver has used a LIST_ENTRY-style list in a concurrent fashion without proper synchronization, resulting in a torn update to the list."
Some things to consider:
I would highly advise you to view the full report above, as this will contain much more detail as to the bugcheck and modules running at the time.
  • A kernel DX driver and ATI Video appears in your stack, this is graphic driver related, there has been some instability with some GPU drivers recently, so we may need to revert to previous version.
  • I would also look at your Wireless driver (Ralink RT2870 USB 11n Wirelesss Driver) as out of date internet drivers can cause various issues. Just don't use a driver updator to update it.
  • The audio driver may also need to be updated - you can find the latest version here: https://www.asrock.com/mb/AMD/B450 Pro4/#Download
  • There is also a BIOS update available, but i would leave this until all other options are considered.
The video drivers would be first port of call due to the stack text in the dump file.
 
Mar 10, 2019
11
0
10
0
Usually a minidump will suffice, so it's just a much larger file than probably needed, but i was able to download it no problem :)

I have run the dump file and you can see the full report here: https://pste.eu/p/gULq.html

Summary of findings:


Some things to consider:

I would highly advise you to view the full report above, as this will contain much more detail as to the bugcheck and modules running at the time.
  • A kernel DX driver and ATI Video appears in your stack, this is graphic driver related, there has been some instability with some GPU drivers recently, so we may need to revert to previous version.
  • I would also look at your Wireless driver (Ralink RT2870 USB 11n Wirelesss Driver) as out of date internet drivers can cause various issues. Just don't use a driver updator to update it.
  • The audio driver may also need to be updated - you can find the latest version here: https://www.asrock.com/mb/AMD/B450 Pro4/#Download
  • There is also a BIOS update available, but i would leave this until all other options are considered.
The video drivers would be first port of call due to the stack text in the dump file.
Thank you!
 

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