I need help
my system is an Alienware Area 51 R2 with the following specs:
also relevant: i have only a rudimentary understanding of computers
For some months now, I have been getting occasional BSODs, say maybe once a week. Usually while running games, or sometimes YouTube videos, but also sometimes only running audio or just word processing. Various different error codes. I thought maybe it was a driver issue, but I checked my video card driver and every other driver I could think of, and they all showed up to date.
More recently, I've been getting much more frequent BSODs on launching one particular game (AI War 2 on GOG, if that's relevant). It got bad enough that I decided a more thorough review of drivers was in order. I ran Windows Driver Verifier, rebooted, and immediately fell into a BSOD loop. I had made a restore point before starting Verifier, so I immediately restored to that from the recovery screen, and went back in to Verifier to confirm it was off. However, the BSOD loop continued. I cannot boot normally without a BSOD. I can boot in safe mode.
I am getting a variety of different error codes in BSOD, the most common being:
I also tried Reset Computer (to reload Windows) from the recovery screen, but it wouldn't do it from the cloud and i don't have an installation disc locally.
Also, my restore point from before running Driver Verifier has disappeared.
Can anyone suggest a course of action? Please? I've tried various forum searches and the like, and most of the suggestions I found are in the above list of things already tried without success. From the error codes I really thought it was a memory issue, but memory is the one thing I've tested most thoroughly and it passes consistently. The only thing I can think of left to try is factory reset my entire system, which I'd rather not do unless there is no other option.
Thanks in advance for any advice.
my system is an Alienware Area 51 R2 with the following specs:
- Intel® CoreTM i7‐6950X (10 cores, 25MB cache, Turbo Boost Max 3.0)
- 32GB RAM (quad channel DDR4)
- 512GB SSD + a 4TB storage drive
- triple Nvidia GeForce GTX Titan X video cards, each with 12GB GDDR5
- Windows 10
also relevant: i have only a rudimentary understanding of computers
For some months now, I have been getting occasional BSODs, say maybe once a week. Usually while running games, or sometimes YouTube videos, but also sometimes only running audio or just word processing. Various different error codes. I thought maybe it was a driver issue, but I checked my video card driver and every other driver I could think of, and they all showed up to date.
More recently, I've been getting much more frequent BSODs on launching one particular game (AI War 2 on GOG, if that's relevant). It got bad enough that I decided a more thorough review of drivers was in order. I ran Windows Driver Verifier, rebooted, and immediately fell into a BSOD loop. I had made a restore point before starting Verifier, so I immediately restored to that from the recovery screen, and went back in to Verifier to confirm it was off. However, the BSOD loop continued. I cannot boot normally without a BSOD. I can boot in safe mode.
I am getting a variety of different error codes in BSOD, the most common being:
- KERNEL MODE HEAP CORRUPTION
- BAD POOL CALLER and
- PAGE FAULT IN NONPAGED AREA
- reset CMOS
- Windows Memory Diagnostic tool (no errors)
- Memtest86 (like 10 passes, no errors)
- Windows System File Checker
- DISM
- chkdsk
- checked drivers in Device Manager
- double-checked drivers using Driver Easy (which showed some needed updates that Device Manager did not, don't know why they're different; updated everything)
- virus scan
I also tried Reset Computer (to reload Windows) from the recovery screen, but it wouldn't do it from the cloud and i don't have an installation disc locally.
Also, my restore point from before running Driver Verifier has disappeared.
Can anyone suggest a course of action? Please? I've tried various forum searches and the like, and most of the suggestions I found are in the above list of things already tried without success. From the error codes I really thought it was a memory issue, but memory is the one thing I've tested most thoroughly and it passes consistently. The only thing I can think of left to try is factory reset my entire system, which I'd rather not do unless there is no other option.
Thanks in advance for any advice.