[SOLVED] BSOD loop (MSI Z390)

Nov 22, 2021
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It occurred under no stress. Can't boot to windows and I can't use a USB with a fresh install. Tried switching the ram around, took everything inside the pc out, flashed BIOS and it still runs the errors and BSOD loop. I have no idea what next. Will add more Stop Codes if any change, but there are many I have received here are a few.

CRITICAL PROCESS DIED
SYSTEM THREAD EXCEPTION NOT HANDLED
KERNAL DATA INPAGE ERROR

Specs:
Intel i7-8700K
MSI Z390 Gaming Edge AC
Corsair Vengeance 4 x 8 GB 3000
MSI 1060 6GB
 
Nov 22, 2021
2
0
20
1
I have switched out my CPU into another compatible motherboard and can now safely confirm that it is the CPU at fault. I do not know what exactly is wrong but will have to RMA. Thank you everyone for your help!
 

Darkbreeze

Retired Mod
And, by "switching the RAM around" can we assume that you mean you removed ALL of the memory, and then one by one tried EACH stick in the A2 slot, which is the second slot over from the CPU socket, by itself?

Does the system POST so that you can enter the BIOS, and the problem ONLY exists when you try to boot into Windows, or does the system even fail to POST?

If it fails to POST, have you tried disconnecting ALL drives and then trying again?

Was this system running fine previously and suddenly stopped working properly or is this hardware new to you and has never properly worked?

What is the EXACT model of your power supply?
 
Reactions: TheTrooth

Colif

Win 10 Master
Moderator
KERNAL DATA INPAGE ERROR
i think this is a ram error
Other 2 errors not so obvious to pin point.

page can only be in 2 places - storage or ram, and kernel data isn't going to be on page file

if you get bsod during install its most likely ram. Until just before the 1st restart the entire install process is in ram.

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

Memtest is created as a bootable USB so that you don’t need windows to run it, just to make USB.

it can't be failing to post if he is getting bsod.
 
Reactions: TheTrooth

Darkbreeze

Retired Mod
Can't run Memtest if they can't POST, but if they can then it is a very good idea that Colif has suggested.

Memtest86


Go to the Passmark software website and download the USB Memtest86 free version. You can do the optical disk version too if for some reason you cannot use a bootable USB flash drive.


Create bootable media using the downloaded Memtest86. Once you have done that, go into your BIOS and configure the system to boot to the USB drive that contains the Memtest86 USB media or the optical drive if using that option.


You CAN use Memtest86+, as they've recently updated the program after MANY years of no updates, but for the purpose of this guide I recommend using the Passmark version as this is a tried and true utility while I've not had the opportunity to investigate the reliability of the latest 86+ release as compared to Memtest86. Possibly, consider using Memtest86+ as simply a secondary test to Memtest86, much as Windows memory diagnostic utility and Prime95 Blend or custom modes can be used for a second opinion utility.


Create a bootable USB Flash drive:

1. Download the Windows MemTest86 USB image.

2. Right click on the downloaded file and select the "Extract to Here" option. This places the USB image and imaging tool into the current folder.

3. Run the included imageUSB tool, it should already have the image file selected and you just need to choose which connected USB drive to turn into a bootable drive. Note that this will erase all data on the drive.



No memory should ever fail to pass Memtest86 when it is at the default configuration that the system sets it at when you start out or do a clear CMOS by removing the CMOS battery for five minutes.

Best method for testing memory is to first run four passes of Memtest86, all 11 tests, WITH the memory at the default configuration. This should be done BEFORE setting the memory to the XMP profile settings. The paid version has 13 tests but the free version only has tests 1-10 and test 13. So run full passes of all 11 tests. Be sure to download the latest version of Memtest86. Memtest86+ has not been updated in MANY years. It is NO-WISE as good as regular Memtest86 from Passmark software.

If there are ANY errors, at all, then the memory configuration is not stable. Bumping the DRAM voltage up slightly may resolve that OR you may need to make adjustments to the primary timings. There are very few secondary or tertiary timings that should be altered. I can tell you about those if you are trying to tighten your memory timings.

If you cannot pass Memtest86 with the memory at the XMP configuration settings then I would recommend restoring the memory to the default JEDEC SPD of 1333/2133mhz (Depending on your platform and memory type) with everything left on the auto/default configuration and running Memtest86 over again. If it completes the four full passes without error you can try again with the XMP settings but first try bumping the DRAM voltage up once again by whatever small increment the motherboard will allow you to increase it by. If it passes, great, move on to the Prime95 testing.

If it still fails, try once again bumping the voltage if you are still within the maximum allowable voltage for your memory type and test again. If it still fails, you are likely going to need more advanced help with configuring your primary timings and should return the memory to the default configuration until you can sort it out.

If the memory will not pass Memtest86 for four passes when it IS at the stock default non-XMP configuration, even after a minor bump in voltage, then there is likely something physically wrong with one or more of the memory modules and I'd recommend running Memtest on each individual module, separately, to determine which module is causing the issue. If you find a single module that is faulty you should contact the seller or the memory manufacturer and have them replace the memory as a SET. Memory comes matched for a reason as I made clear earlier and if you let them replace only one module rather than the entire set you are back to using unmatched memory which is an open door for problems with incompatible memory.

Be aware that you SHOULD run Memtest86 to test the memory at the default, non-XMP, non-custom profile settings BEFORE ever making any changes to the memory configuration so that you will know if the problem is a setting or is a physical problem with the memory and it is a good idea to run it AGAIN, after enabling the XMP profile to verify that none of the XMP specific profile settings or timings are in disagreement with the motherboard, especially if it is a memory kit that is not already shown to be validated for that board on the memory manufacturer or motherboard manufacturer's compatibility list.
 
Reactions: TheTrooth
Nov 22, 2021
2
0
20
1
I have switched out my CPU into another compatible motherboard and can now safely confirm that it is the CPU at fault. I do not know what exactly is wrong but will have to RMA. Thank you everyone for your help!
 

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