PC has been randomly restarting and I am not familiar with analyzing the memory dumps.
I have posted the dump info below and was hoping someone could please help me with it to determine what I need to do to fix the issue?
kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff960fac035038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.16299.19 (WinBuild.160101.0800)
DUMP_TYPE: 2
BUGCHECK_P1: 0
BUGCHECK_P2: ffff960fac035038
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BUGCHECK_STR: 0x124_AuthenticAMD
CPU_COUNT: 4
CPU_MHZ: a87
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 15
CPU_MODEL: 65
CPU_STEPPING: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: LAPTOP-FMUQIJBF
ANALYSIS_SESSION_TIME: 10-30-2017 10:56:49.0376
ANALYSIS_VERSION: 10.0.16299.15 amd64fre
STACK_TEXT:
ffffd208`9105a5b0 fffff803`920c7635 : ffff960f`a906f700 ffff960f`ac035010 ffff960f`a90e53d0 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x7b
ffffd208`9105aae0 fffff803`91f173d8 : ffff960f`ac035010 00000000`00001000 fffff805`00000000 ffffd208`9105aae0 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffd208`9105ab10 fffff803`91f17efb : fffff803`91fe8d20 fffff803`91fe8d20 ffff960f`a90e53d0 fffff805`437171e0 : nt!WheapProcessWorkQueueItem+0x48
ffffd208`9105ab50 fffff803`91cf0835 : ffff960f`a90e53d0 ffff960f`a906f700 fffff805`00000000 ffff960f`00001000 : nt!WheapWorkQueueWorkerRoutine+0x2b
ffffd208`9105ab80 fffff803`91d794e7 : ffffa881`86c4cbc0 00000000`00000080 ffff960f`a90b1040 ffff960f`a906f700 : nt!ExpWorkerThread+0xf5
ffffd208`9105ac10 fffff803`91dfeef6 : ffffa881`86c40180 ffff960f`a906f700 fffff803`91d794a0 00000000`00000000 : nt!PspSystemThreadStartup+0x47
ffffd208`9105ac60 00000000`00000000 : ffffd208`9105b000 ffffd208`91055000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e1ca14ad460db17fee32f4b133c79439b72309bb
THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
TARGET_TIME: 2017-10-30T15:35:52.000Z
OSBUILD: 16299
OSSERVICEPACK: 19
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-10-10 00:23:07
BUILDDATESTAMP_STR: 160101.0800
BUILDLAB_STR: WinBuild
BUILDOSVER_STR: 10.0.16299.19
ANALYSIS_SESSION_ELAPSED_TIME: 6a8
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_prv
FAILURE_ID_HASH: {6fd7875b-9a1b-9e09-d6d6-816026a875c8}
Followup: MachineOwner
I have posted the dump info below and was hoping someone could please help me with it to determine what I need to do to fix the issue?
kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff960fac035038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.16299.19 (WinBuild.160101.0800)
DUMP_TYPE: 2
BUGCHECK_P1: 0
BUGCHECK_P2: ffff960fac035038
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BUGCHECK_STR: 0x124_AuthenticAMD
CPU_COUNT: 4
CPU_MHZ: a87
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 15
CPU_MODEL: 65
CPU_STEPPING: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: LAPTOP-FMUQIJBF
ANALYSIS_SESSION_TIME: 10-30-2017 10:56:49.0376
ANALYSIS_VERSION: 10.0.16299.15 amd64fre
STACK_TEXT:
ffffd208`9105a5b0 fffff803`920c7635 : ffff960f`a906f700 ffff960f`ac035010 ffff960f`a90e53d0 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x7b
ffffd208`9105aae0 fffff803`91f173d8 : ffff960f`ac035010 00000000`00001000 fffff805`00000000 ffffd208`9105aae0 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffd208`9105ab10 fffff803`91f17efb : fffff803`91fe8d20 fffff803`91fe8d20 ffff960f`a90e53d0 fffff805`437171e0 : nt!WheapProcessWorkQueueItem+0x48
ffffd208`9105ab50 fffff803`91cf0835 : ffff960f`a90e53d0 ffff960f`a906f700 fffff805`00000000 ffff960f`00001000 : nt!WheapWorkQueueWorkerRoutine+0x2b
ffffd208`9105ab80 fffff803`91d794e7 : ffffa881`86c4cbc0 00000000`00000080 ffff960f`a90b1040 ffff960f`a906f700 : nt!ExpWorkerThread+0xf5
ffffd208`9105ac10 fffff803`91dfeef6 : ffffa881`86c40180 ffff960f`a906f700 fffff803`91d794a0 00000000`00000000 : nt!PspSystemThreadStartup+0x47
ffffd208`9105ac60 00000000`00000000 : ffffd208`9105b000 ffffd208`91055000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e1ca14ad460db17fee32f4b133c79439b72309bb
THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
TARGET_TIME: 2017-10-30T15:35:52.000Z
OSBUILD: 16299
OSSERVICEPACK: 19
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-10-10 00:23:07
BUILDDATESTAMP_STR: 160101.0800
BUILDLAB_STR: WinBuild
BUILDOSVER_STR: 10.0.16299.19
ANALYSIS_SESSION_ELAPSED_TIME: 6a8
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_prv
FAILURE_ID_HASH: {6fd7875b-9a1b-9e09-d6d6-816026a875c8}
Followup: MachineOwner