Question BSOD Minidump

Wilson88

Reputable
Sep 4, 2020
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Could someone please Analyze this for me? Turned my PC on this morning and the screen had horizontal lines/looked like it was damaged. I restarted the PC and got this BSoD I have attached. I am just worried and hoping it's not an issue with my 4070 Super. Please help. Any ideas? When I restarted it was working fine.

 
looks like a corrupted stack with

ITEUcmCxClient.sys Tue Aug 24 20:21:31 2021
This driver is responsible for managing USB Type-C connectors and devices connected to them.
note: if you unconnect a usb type c device, you can still have problems since windows only hides the device driver. go into windows control panel, find the menu option to show hidden devices, then go to the greyed out devices in the list and delete any that you suspect.

generally, these drivers corrupt themself about 60% of the time. But other drivers can also, like the drivers that run RBG LEDs.

-your system was up for 5 seconds before it bugchecked.
-if you have verifier on, you can boot into safe mode and run
verifier.exe /reset


you might consider: update the bios to the current version, then update the firmware and the intel chipset drivers. I suspect the actual driver for the failure was the intel thunderbolt driver. your motherboard has a version dated
2022/10/14 it might be the fix.

next bios update has a fix for your actual 14 generation cpu.

intel might provide more current thunderbolt update.
(generally, you want to use the motherboard vendor version)
https://www.intel.com/content/www/us/en/support/detect.html



looks like there were bios fixes to sleep states. (could be related to the short system up time) (ie update bios)
note: generally you would not want to install asus utilities, or remove them after you update.
other notes:
when you get to the asus website, scroll down to the bottom of the list of bios updates and you will see firmware updates section.
PD update tool (fix sleep issue in sound subsystem)
Audio ALC4080 FW update tool
MEUpdateTool

you might run these, the the meupdatetool will update firmware inside your cpu. I think you need to have intels management engine installed before the tool will actually work. (then you can uninstall intel management engine after the update if you want)

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2: kd> !sysinfo machineid

BiosVersion = 2801
BiosReleaseDate = 11/29/2024
SystemManufacturer = ASUS
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = ROG STRIX Z790-F GAMING WIFI

12: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 3187
Identifier = REG_SZ Intel64 Family 6 Model 183 Stepping 1
ProcessorNameString = REG_SZ Intel(R) Core(TM) i9-14900K
Update Status = REG_DWORD 2
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 12b00000000
 
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My BIOS is up to date. It is funny you mention USB C, I had the same board before and had to replace it because of USB C errors. Last year on the first board I was getting USB Device Over Current errors when I was using a particular USB C port. But as I said, I have replaced the board with the same one and it has been fine since September last year. I hope I am not gonna encounter this again.
 
I certainly agree with @johnbl that the dump indicates that ITEUcmCxClient.sys is the likely failing driver. However, in addition to updating the BIOS and the chipset drivers as suggested, I would remove the overclcok from the RAM. It's clocked at 5600MHz, which is its design speed, but that's still an overclock from its SPD speed of 4800MHz.

If you still see BSODs after updating the BIOS and chipset drivers then please remove the XMP overclock in the BIOS and see whether it's stable then.
 
My BIOS is up to date. It is funny you mention USB C, I had the same board before and had to replace it because of USB C errors. Last year on the first board I was getting USB Device Over Current errors when I was using a particular USB C port. But as I said, I have replaced the board with the same one and it has been fine since September last year. I hope I am not gonna encounter this again.
when you get a overcurrent error on usb, the usb is shutting down and starting up many times a second (hundreds). Often this is caused by a charging apple device. Apple device pull over twice the max power for the usb specifications. Some pc have special apple charger USB ports that require a special driver to override the usb power limits.
note: you might be able to connect a external powered USB hub to motherboard usb port and plug your usb device that pulls too much power into the external powered hub and not trigger the usb port overcurrent problem.
Assuming this is a device charging problem rather that a short /bad cable or wrong usb header connection on the motherboard.

this tool is often useful for finding faults/errors in the usb subsystem.
https://www.uwe-sieber.de/usbtreeview_e.html

note: the bios provides some support for the usb subsystem, when you updated the bios, you need to update the usb driver as well to match the bios version.
(ie 2024 bios but 2021 usb driver is a bad combination)
 
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