[SOLVED] BSOD, no dump file

[Whaddap]

Hi. I recently purchased a HP Pavillion 27 all in one pc.
It crashes at random occasions, BSOD with UNEXPECTED_STORE_EXCEPTION or CRITICAL_PROCESS_DIED
It does not write a dump file. Configured Pagefile size bigger than total memory. I can crash manually and write a dumpfile using WhoCrashed.
Windows has all updates, nvidia graphics card has most recent drivers. I disabled fast boot. I disabled all non microsoft startup items and services.
I removed all attached USB devices. Bluetooth adapter for keyboard+mouse are still in use.
I tried to narrow down the situation when it happens, at first i assumed it would be related to specific programs.
Therefore changed the antivirus from bitdefender to avast and the browser from chrome to firefox.
No change in behaviour, even crashes when only firefox is running and playing youtube music.
Some days i dont have a single crash, some days i have 10+
I dont see the pattern.
Any help welcome
System information:
OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-JJ2MPGD
System Manufacturer HP
System Model HP Pavilion All-in-One 27-xa0xxx
System Type x64-based PC
System SKU 5ES82EA#ABD
Processor Intel(R) Core(TM) i7-8700T CPU @ 2.40GHz, 2400 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.10, 01/11/2018
SMBIOS Version 3.2
Embedded Controller Version 25.20
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 84EE
BaseBoard Version 1100
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.18362.145"
Username DESKTOP-JJ2MPGD\max
Time Zone W. Europe Summer Time
Installed Physical Memory (RAM) 16,0 GB
Total Physical Memory 15,8 GB
Available Physical Memory 11,6 GB
Total Virtual Memory 18,7 GB
Available Virtual Memory 13,5 GB
Page File Space 2,88 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Relevant eventlog entries are only
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. ID 41
The previous system shutdown at 10:48:55 on ‎07/‎06/‎2019 was unexpected. ID 6008
Dump file creation failed due to error during dump creation. ID 161

 

[Whaddap]

i just noticed my increase of the pagefile was not applied. it is now. now at 18000mb

 

[Whaddap]

Oh and i also did sfc /scannow and the DISM commands. and did run an antivirus scan. and even did the windows memory diagnostic test no problems found

 

[Whaddap]

download the set of current drivers / bios updates and so on from HP right now and installing them all.. everything should be up to date then

 

[Whaddap]

one crash yesterday else stable. still no dumpfile. any ideas?

 

[Colif]

critical process died is generally two types of windows files, those needed for booting and those used for the user itself (and logging in)

UNEXPECTED_STORE_EXCEPTION is less easy to identify

since you already run sfc/dism, lets see what chkdsk finds
Do you have an ssd or hdd?

search for command prompt
in the results, right click the control panel result and choose run as administrator

if you have SSD type chkdsk C: /f and press enter
If you have a HDD, type chkdsk C: /f /r and press enter

it will pop up 2 paragraphs, agree to run it at startup and restart PC to let it scan drive

main difference between both scans is SSD don't have sectors so the /r command doesn't work for them - it repairs sectors on hdd. /f is just fix file system.


https://support.microsoft.com/en-au/help/130536/windows-does-not-save-memory-dump-file-after-a-crash

do this:
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link here and I will get someone to convert file into a format I can read

may not change anything but minidumps only 256kb, much smaller than what a dump can grow too.

 

[Whaddap]

got a 256 gb ssd and a 1 tb hdd.
Changed the dumpfile setting; one bluescreen since but sadly before applying it with a reboot. Lets wait for next BSOD.
chkdsk done, no errors found. Had a bluescreen in the chkdsk run, stopcode 0xc0000218
It resumed and finished fine, went for another chkdsk run then which finished without a bluescreen in between
disabled file indexing for C: for a try as well

 

[Whaddap]

if it matters, i enabled the virtualization capabilities in the bios early on as i tinker around with vmware player, virtualbox and android emulators.
i can disable them for a try if it could be related
edit: crash happens without any of this applications running as well
edit2: for the dump file creation, the BSOD stays at 0% dumpfile creation for a while, then the machine reboots

 

[Whaddap]

Should i change the dumpfile location to my HDD, the D: drive? As it is not generating it on C:? Probably the SSD driver dies, causing the bluescreen and making it impossible to write the dumpfile.. Will try that.

 

[Colif]

If windows crashes on loading it may not have time to write a dump file

Can you download and run driverview - go into the view tab in this program and set it to hide all MIcrosoft drivers, it will greatly reduce the list. All it does is shows what drivers are running on system.

Then take a screenshot and upload to an image sharing website and show a link here. I see what drivers might be the cause

Have you tried running https://www8.hp.com/au/en/campaigns/hpsupportassistant/hpsupport.html

 

[Whaddap]

Driverview output, microsoft drivers hidden:

Driver Name	Address	End Address	Size	Load Count	Index	File Type	Description	Version	Company	Product Name	Modified Date	Created Date	Filename	File Attributes	Service Name	Service Display Name	Digital Signature
aswArDisk.sys	000000003DAF0000[/TD] [TD]000000003DAF9000	0x00009000	1	70	System Driver	Avast anti rootkit disk filter	19.5.4220.0	AVAST Software	Avast Antivirus	05/06/2019 20:48:31	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswArDisk.sys	A	aswArDisk	aswArDisk
aswArPot.sys	0000000052F30000[/TD] [TD]0000000052F86000	0x00056000	1	110	System Driver	Avast anti rootkit	19.5.4220.0	AVAST Software	Avast Antivirus	05/06/2019 20:48:31	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswArPot.sys	A	aswArPot	aswArPot
aswbidsdriver.sys	0000000052EE0000[/TD] [TD]0000000052F21000	0x00041000	1	109	System Driver	IDS Application Activity Monitor Driver.	19.5.4220.0	AVAST Software	Avast	05/06/2019 20:48:30	05/06/2019 20:48:47	C:\WINDOWS\system32\drivers\aswbidsdriver.sys	A	aswbidsdriver	aswbidsdriver
aswbidsh.sys	000000003DAB0000[/TD] [TD]000000003DAE0000	0x00030000	1	69	System Driver	Application Activity Monitor Helper Driver	19.5.4220.0	AVAST Software	Avast	05/06/2019 20:48:30	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswbidsh.sys	A	aswbidsh	aswbidsh
aswbuniv.sys	000000003DAA0000[/TD] [TD]000000003DAAE000	0x0000e000	1	68	System Driver	Universal Driver	19.5.4220.0	AVAST Software	Avast	05/06/2019 20:48:30	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswbuniv.sys	A	aswbuniv	aswbuniv
aswElam.sys	000000003BE50000[/TD] [TD]000000003BE58000	0x00008000	1	28	System Driver	Avast ELAM Driver	19.1.4126.0	AVAST Software	Avast Antivirus	05/06/2019 20:48:35	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswElam.sys	A	aswElam	aswElam
aswKbd.sys	0000000052490000[/TD] [TD]000000005249A000	0x0000a000	1	80	System Driver	Avast Keyboard Filter Driver	19.5.4220.0	AVAST Software	Avast Antivirus	05/06/2019 20:48:35	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswKbd.sys	A	aswKbd	aswKbd
aswMonFlt.sys	0000000035040000[/TD] [TD]0000000035071000	0x00031000	1	181	System Driver	Avast File System Minifilter for Windows 2003/Vista	19.5.4444.567	AVAST Software	Avast Antivirus	06/06/2019 12:48:57	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswMonFlt.sys	A	aswMonFlt	aswMonFlt
aswRdr2.sys	00000000533C0000[/TD] [TD]00000000533DA000	0x0001a000	1	91	Network Driver	Avast WFP Redirect Driver	19.5.4220.0	AVAST Software	Avast Antivirus	05/06/2019 20:48:35	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswRdr2.sys	A	aswRdr	aswRdr
aswRvrt.sys	000000003CF70000[/TD] [TD]000000003CF84000	0x00014000	1	59	System Driver	Avast Revert	19.5.4220.0	AVAST Software	Avast Antivirus	05/06/2019 20:48:35	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswRvrt.sys	A	aswRvrt	aswRvrt
aswSnx.sys	00000000522C0000[/TD] [TD]00000000523B9000	0x000f9000	1	74	System Driver	Avast Virtualization Driver	19.5.4220.0	AVAST Software	Avast Antivirus	05/06/2019 20:48:31	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswSnx.sys	A	aswSnx	aswSnx
aswSP.sys	0000000052240000[/TD] [TD]00000000522B6000	0x00076000	1	73	System Driver	Avast self protection module	19.5.4220.0	AVAST Software	Avast Antivirus	05/06/2019 20:48:35	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswSP.sys	A	aswSP	aswSP
aswStm.sys	00000000350C0000[/TD] [TD]00000000350F7000	0x00037000	1	183	Driver	Stream Filter	19.5.4444.560	AVAST Software	Avast Antivirus	05/06/2019 20:48:56	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswStm.sys	A	aswStm	aswStm
aswVmm.sys	000000003D7B0000[/TD] [TD]000000003D80C000	0x0005c000	1	58	System Driver	Avast VM Monitor	19.5.4444.559	AVAST Software	Avast Antivirus	05/06/2019 20:48:56	05/06/2019 20:48:48	C:\WINDOWS\system32\drivers\aswVmm.sys	A	aswVmm	aswVmm
dump_dumpfve.sys	00000000563E0000[/TD] [TD]00000000563FD000	0x0001d000	1	169	Unknown					N/A	N/A	C:\WINDOWS\System32\Drivers\dump_dumpfve.sys
dump_dumpstorport.sys	0000000056350000[/TD] [TD]000000005635E000	0x0000e000	2	167	Unknown					N/A	N/A	C:\WINDOWS\System32\Drivers\dump_dumpstorport.sys
dump_stornvme.sys	0000000056390000[/TD] [TD]00000000563B7000	0x00027000	1	168	Unknown					N/A	N/A	C:\WINDOWS\System32\drivers\dump_stornvme.sys
hcmon.sys	0000000053300000[/TD] [TD]0000000053315000	0x00015000	1	200	System Driver	VMware USB monitor	8.11.6.0	VMware, Inc.	VMware USB monitor	02/11/2018 05:21:58	06/06/2019 00:25:10	C:\WINDOWS\system32\DRIVERS\hcmon.sys	A	hcmon	VMware hcmon
hpcustomcapdriver.sys	0000000053EB0000[/TD] [TD]0000000053EB9000	0x00009000	1	136	System Driver	HP Custom Capabilities Driver	1.0.0.1	HP Inc.	hpcustomcapdriver.sys	06/07/2018 16:20:18	06/07/2018 16:20:18	C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\x64\hpcustomcapdriver.sys	A	HPCustomCapDriver	@oem10.inf,%HPCustomCapDriverDesc%;HP Application Driver
iaLPSS2i_GPIO2_CNL.sys	0000000053DF0000[/TD] [TD]0000000053E11000	0x00021000	1	132	System Driver	Intel(R) Serial IO GPIO Driver v2	30.100.1816.3	Intel Corporation	Intel(R) Serial IO Driver	19/03/2019 06:43:34	19/03/2019 06:43:34	C:\WINDOWS\System32\drivers\iaLPSS2i_GPIO2_CNL.sys	A	iaLPSS2i_GPIO2_CNL	@iaLPSS2i_GPIO2_CNL.inf,%iaLPSS2i_GPIO2_CNL.SVCDESC%;Intel(R) Serial IO GPIO Driver v2
iaStorAC.sys	000000003C240000[/TD] [TD]000000003CDD4000	0x00b94000	1	45	System Driver	Intel(R) Rapid Storage Technology driver - x64	17.0.0.1072	Intel Corporation	Intel(R) Rapid Storage Technology driver	24/12/2018 10:53:48	24/12/2018 10:53:48	C:\WINDOWS\System32\drivers\iaStorAC.sys	A	iaStorAC	@oem69.inf,%iaStorAC.DeviceDesc%;Intel(R) Chipset SATA/PCIe RST Premium Controller
igdkmd64.sys	0000000056640000[/TD] [TD]0000000057550000	0x00f10000	1	121	Display Driver	Intel Graphics Kernel Mode Driver	25.20.100.6444	Intel Corporation	Intel HD Graphics Drivers for Windows(R)	20/12/2018 00:33:28	20/12/2018 00:33:28	C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e6d91e5e983ef195\igdkmd64.sys	A	igfx
IntcAudioBus.sys	0000000053D00000[/TD] [TD]0000000053D45000	0x00045000	1	129	Sound Driver	Intel® Smart Sound Technology (Intel® SST) Bus	10.23.0.2214	Intel(R) Corporation	Intel® Smart Sound Technology (Intel® SST) Bus	10/02/2019 23:05:44	10/02/2019 23:05:44	C:\WINDOWS\System32\drivers\IntcAudioBus.sys	A	IntcAudioBus	@oem15.inf,%IntcAudioBus.SVCDESC%;Intel(R) Smart Sound Technology (Intel(R) SST) Bus
IntcDAud.sys	0000000052930000[/TD] [TD]00000000529D3000	0x000a3000	1	173	Sound Driver	Intel(R) Display Audio Driver	10.26.0.3	Intel(R) Corporation	Intel(R) Display Audio	20/12/2018 00:33:46	20/12/2018 00:33:46	C:\WINDOWS\System32\DriverStore\FileRepository\intcdaud.inf_amd64_6aef99a0fd5f7d29\IntcDAud.sys	A	IntcDAud	@oem64.inf,%IntcAud.SvcDesc%;Intel(R) Display Audio
IntcOED.sys	0000000054A00000[/TD] [TD]0000000054B17000	0x00117000	1	152	Sound Driver	Intel® Smart Sound Technology (Intel® SST) OED	10.23.0.2214	Intel(R) Corporation	Intel® Smart Sound Technology (Intel® SST) OED	10/02/2019 23:05:48	10/02/2019 23:05:48	C:\WINDOWS\System32\drivers\IntcOED.sys	A	IntcOED	@oem68.inf,%IntcOED.SVCDESC%;Intel(R) Smart Sound Technology (Intel(R) SST) OED
IntelReadyModeDriver.sys	0000000053F30000[/TD] [TD]0000000053F3C000	0x0000c000	1	141	Unknown	Intel(R) Ready Mode Technology	1.2.0.0	Intel Corporation	Intel Ready Mode Technology	21/11/2017 16:14:28	21/11/2017 16:14:28	C:\WINDOWS\System32\drivers\IntelReadyModeDriver.sys	A	IntelReadyModeDriver	@oem88.inf,%IntelReadyModeDriver.SVCDESC%;Intel(R) Ready Mode Technology Service
MEmuDrv.sys	0000000052D90000[/TD] [TD]0000000052DEA000	0x0005a000	1	104	System Driver	MemuHyperv Support Driver	5.1.34.21010	Maiwei Corporation	Maiwei VM MemuHyperv	15/04/2019 02:33:52	28/05/2019 10:30:45	C:\WINDOWS\system32\DRIVERS\MEmuDrv.sys	A	MEmuDrv	MemuHyperv Service
nvlddmkm.sys	0000000054D10000[/TD] [TD]0000000056246000	0x01536000	1	120	Display Driver	NVIDIA Windows Kernel Mode Driver, Version 430.86	26.21.14.3086	NVIDIA Corporation	NVIDIA Windows Kernel Mode Driver, Version 430.86	23/05/2019 17:04:12	28/05/2019 13:46:51	C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_35b92878a32552a8\nvlddmkm.sys	A	nvlddmkm
nvvad64v.sys	0000000053F50000[/TD] [TD]0000000053F61000	0x00011000	1	143	Sound Driver	NVIDIA Virtual Audio Driver	4.13.0.0	NVIDIA Corporation	NVIDIA Virtual Audio Driver	17/04/2019 09:42:48	03/06/2019 20:23:10	C:\WINDOWS\system32\drivers\nvvad64v.sys	A	nvvad_WaveExtensible	@oem22.inf,%nvvad_WaveExtensible.SvcDesc%;NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
nvvhci.sys	0000000054760000[/TD] [TD]0000000054770000	0x00010000	1	145	System Driver	Virtual USB Host Controller driver	303.0.0.0	NVIDIA Corporation	Virtual USB Host Controller driver	17/04/2019 06:44:20	03/06/2019 20:23:10	C:\WINDOWS\System32\drivers\nvvhci.sys	A	nvvhci	@oem17.inf,%ServiceDesc%;NVVHCI Enumerator Service
rt640x64.sys	0000000056490000[/TD] [TD]00000000565A5000	0x00115000	1	125	Network Driver	Realtek 8125/8136/8168/8169 NDIS 6.40 64-bit Driver	10.28.615.2018	Realtek	Realtek 8125/8136/8168/8169 PCI/PCIe Adapters	27/07/2018 10:47:02	06/01/2019 11:27:03	C:\WINDOWS\System32\drivers\rt640x64.sys	A	rt640x64	@oem27.inf,%rt640.Service.DispName%;Realtek RT640 NT Driver
RtkBtfilter.sys	0000000054B80000[/TD] [TD]0000000054C4A000	0x000ca000	1	153	System Driver	Realtek Bluetooth Filter Driver	1.5.1012.3	Realtek Semiconductor Corporation	Bluetooth Software	04/04/2018 02:19:18	06/01/2019 11:27:38	C:\WINDOWS\System32\drivers\RtkBtfilter.sys	A	RtkBtFilter	@oem11.inf,%BtFilt.SvcDesc%;Realtek Bluetooth Filter Driver
RTKVHD64.sys	0000000057600000[/TD] [TD]0000000057C76000	0x00676000	1	172	Sound Driver	Realtek(r) High Definition Audio Function Driver	6.0.1.8619	Realtek Semiconductor Corp.	Realtek(r) High Definition Audio Function Driver	10/02/2019 23:05:56	03/06/2019 21:27:49	C:\WINDOWS\system32\drivers\RTKVHD64.sys	A	IntcAzAudAddService	Service for Realtek HD Audio (WDM)
rtwlane.sys	0000000053F80000[/TD] [TD]0000000054755000	0x007d5000	1	126	Network Driver	Realtek PCIE NDIS Driver 62888 30234	2023.66.226.2018	Realtek Semiconductor Corporation	Realtek PCIEWireless LAN PCI-E NIC	14/03/2018 14:37:50	06/01/2019 11:27:42	C:\WINDOWS\System32\drivers\rtwlane.sys	A	RTWlanE	@oem48.inf,%RTWlanE.DeviceDesc.DispName%;Realtek Wireless LAN 802.11n PCI-E Network Adapter
TeeDriverW8x64.sys	0000000056450000[/TD] [TD]000000005648B000	0x0003b000	1	124	System Driver	Intel(R) Management Engine Interface	1828.12.0.1152	Intel Corporation	Intel(R) Management Engine Interface	16/11/2018 12:27:14	16/11/2018 12:27:14	C:\WINDOWS\System32\drivers\TeeDriverW8x64.sys	A	MEIx64	@oem31.inf,%TEE_SvcDesc%;Intel(R) Management Engine Interface
VBoxDrv.sys	0000000052C30000[/TD] [TD]0000000052D34000	0x00104000	1	100	System Driver	VirtualBox Support Driver	6.0.8.30520	Oracle Corporation	Oracle VM VirtualBox	13/05/2019 11:18:44	05/06/2019 20:17:47	C:\WINDOWS\system32\DRIVERS\VBoxDrv.sys	A	VBoxDrv	VirtualBox Service
VBoxNetAdp6.sys	0000000052FE0000[/TD] [TD]0000000053027000	0x00047000	1	112	Network Driver	VirtualBox NDIS 6.0 Host-Only Network Adapter Driver	6.0.8.30520	Oracle Corporation	Oracle VM VirtualBox	13/05/2019 11:18:46	13/05/2019 11:18:46	C:\WINDOWS\system32\DRIVERS\VBoxNetAdp6.sys	A	VBoxNetAdp	VirtualBox NDIS 6.0 Miniport Service
VBoxNetLwf.sys	0000000052AB0000[/TD] [TD]0000000052AF9000	0x00049000	1	94	Network Driver	VirtualBox NDIS 6.0 Lightweight Filter Driver	6.0.8.30520	Oracle Corporation	Oracle VM VirtualBox	13/05/2019 11:18:48	13/05/2019 11:18:48	C:\WINDOWS\system32\DRIVERS\VBoxNetLwf.sys	A	VBoxNetLwf	@oem76.inf,%VBoxNetLwfService_Desc%;VirtualBox NDIS6 Bridged Networking Service
VBoxUSBMon.sys	0000000052BF0000[/TD] [TD]0000000052C27000	0x00037000	1	99	System Driver	VirtualBox USB Monitor Driver	6.0.8.30520	Oracle Corporation	Oracle VM VirtualBox	13/05/2019 11:18:50	05/06/2019 20:17:48	C:\WINDOWS\system32\DRIVERS\VBoxUSBMon.sys	A	VBoxUSBMon	VirtualBox USB Monitor Service
vmci.sys	000000003C120000[/TD] [TD]000000003C13A000	0x0001a000	1	41	System Driver	VMware PCI VMCI Bus Device	9.8.7.0	VMware, Inc.	VMware PCI VMCI Bus Device	27/04/2019 01:16:44	27/04/2019 01:16:44	C:\WINDOWS\System32\drivers\vmci.sys	A	vmci	@oem80.inf,%loc.vmciServiceDisplayName%;VMware VMCI Bus Driver
VMNET.SYS	0000000053040000[/TD] [TD]000000005304C000	0x0000c000	3	114	System Driver	VMware virtual network driver (64-bit)	14.0.0.2	VMware, Inc.	VMware virtual network driver (64-bit)	04/05/2019 23:29:20	04/05/2019 23:29:20	C:\WINDOWS\system32\DRIVERS\VMNET.SYS	A
vmnetadapter.sys	0000000053030000[/TD] [TD]000000005303B000	0x0000b000	1	113	System Driver	VMware virtual network adapter driver (64-bit)	14.0.0.2	VMware, Inc.	VMware virtual network adapter driver (64-bit)	04/05/2019 23:29:20	04/05/2019 23:29:20	C:\WINDOWS\system32\DRIVERS\vmnetadapter.sys	A	VMnetAdapter	@oem79.inf,%VMnetAdapter.Service.DispName%;VMware Virtual Ethernet Adapter Driver
vmnetbridge.sys	00000000350A0000[/TD] [TD]00000000350B2000	0x00012000	1	182	System Driver	VMware bridge driver (64-bit)	14.0.0.2	VMware, Inc.	VMware bridge driver (64-bit)	04/05/2019 23:29:26	04/05/2019 23:29:26	C:\WINDOWS\system32\DRIVERS\vmnetbridge.sys	A	VMnetBridge	@oem78.inf,%VMware_Desc%;VMware Bridge Protocol
vmnetuserif.sys	0000000035160000[/TD] [TD]000000003516B000	0x0000b000	1	187	System Driver	VMware network application interface driver (64-bit)	14.0.0.2	VMware, Inc.	VMware network application interface driver (64-bit)	04/05/2019 23:29:20	06/06/2019 00:25:13	C:\WINDOWS\system32\DRIVERS\vmnetuserif.sys	A	VMnetuserif	VMware Virtual Ethernet Userif for VMnet
vmx86.sys	0000000054B50000[/TD] [TD]0000000054B70000	0x00020000	1	199	System Driver	VMware kernel driver	15.0.0.48	VMware, Inc.	VMware kernel driver	04/05/2019 23:22:16	06/06/2019 00:25:23	C:\WINDOWS\system32\DRIVERS\vmx86.sys	A	vmx86	VMware vmx86
vsock.sys	000000003BFE0000[/TD] [TD]000000003BFF7000	0x00017000	1	40	System Driver	VMware vSockets Service	9.8.12.0	VMware, Inc.	VMware vSockets Service	27/04/2019 01:16:48	06/06/2019 00:25:24	C:\WINDOWS\system32\DRIVERS\vsock.sys	A	vsock	vSockets Virtual Machine Communication Interface Sockets driver

 

[Whaddap]

HP Support Assistant was interesting; it had a bios upgrade for me (yey!) and downgraded the intel chipset drivers. Previously tried to find all most recent drivers manually on the HP homepage
Also changed the dumpfile location to the HDD on D:

 

[Whaddap]

Just crashed with A CRITICAL PROCESS DIED, then while booting back up 0xc00021a, after another reboot came back up normally. 3 pending windows updates, installing them
Edit: no dumpfile on D: either
Edit2: Just created a D:\Minidump folder, probably didnt work as it was not existent

 

[Whaddap]

And another crash and no dumpfile. All windows updates installed. For unknown reasons, KB4503293 was listed as 'requires restart to finish installing' in the windows update history but didnt install on a restart so i downloaded it manually from the microsoft website and installed it. It is now still listed as requires restart.. and as a separate 'Installed' entry. HP Support Assistant lists no available updates and no problems.
Eventlogs meanwhile show ID 46 next to ID 161 (i think that is new), but it doesnt tell us more:
'Crash dump initialization failed!' ID 46
'Dump file creation failed due to error during dump creation.' ID 161
Edit: I now disabled the virtualization and the use usb to charge devices functions in the bios.
The system is still pretty vanilly, i am not sure if a factory reset would help? Besides of installing updates, only a few games, gimp2, openshot video editor, vmware player, virtualbox and memuplay have been installed.
Would not cost me much time to start from scratch.

 

[Whaddap]

I will uninstall the virtualization softwares for a try. Hard to tell if the problems started before i installed them, was a day 1 operation

 

[Whaddap]

Done, new list of drivers - much less cluttered by virtualization drivers - here https://pastebin.com/QFWqwu8f

 

[Whaddap]

And another crash. Critical Process Died. No dumpfile. This time, the screen went black except for the mouse cursor twice over a few seconds before bringing up the bluescreen. Graphiccards driver issue? Nvidia drivers are up to date :/

 

[Whaddap]

And more crashes.
I used the reset your pc function now and reinstalled my C: drive. Keeping it at a minimum of programs to see if the issue reappears.

 

[Whaddap]

And crashed again. Nothing installed except chrome browser. All windows+hp updates installed. Used the 'start afresh' function then to reset it. Same. Died with the critical process died bsod. Running out of options. Could return the device to the vendor i guess. But all hardware checks said everything is fine so far

 

[Colif]

Sorry, I had to go to sleep

If you are only getting Critical Process died now and not the other one, its possible the install is to blame. And resets/fresh starts won't help there as they all use the same source files.

I would clean install win 10 - I assume after the refresh/reset cycle its got nothing on it of yours now?
On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB
follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

If you still get BSOD after a fresh install, it is probably a good idea to return to HP as it is probably a hardware... Most BSOd are solved by a clean install, those that aren't are normally hardware problems.

 

[Whaddap]

Always a critical process died now. Even disabled half of the devices (sound, nvidia gfx card, bluetooth, hdd) on device manager and replaced the bluetooth mouse+keyboard with regular ones now. still crashing.
now usually starts turning to a black screen where i can still move the cursor before the bsod.
probably a problem with the ssd drivers but they are up to date.
will try reinstalling as described by you

 

[Colif]

its not a driver problem - Critical process died is almost always a windows problem

The CRITICAL_PROCESS_DIED bug check has a value of 0x000000EF. This indicates that a critical system process died. A critical process is one that forces the system to bug check if it terminates. This can happen when the state of the process is corrupted or otherwise is damaged. When this happens, as these processes are critical to the operation of Windows, a system bug check occurs as the operating system integrity is in question.

Built in Windows critical system services include
csrss.exe - this is client services, it is the service your user runs in
wininit.exe - this is used for logon
logonui.exe - as is this
smss.exe - This is the session manager subsystem, which is responsible for starting the user session. - https://www.neuber.com/taskmanager/process/smss.exe.html
services.exe - This is the Services Control Manager, which is responsible for running, ending, and interacting with system services. Use this program to start services, stop them, or change their default from automatic to manual startup. https://www.neuber.com/taskmanager/process/services.exe.html
conhost.exe - this is command prompt or at least, the service that runs command prompt
and winlogon.exe - Windows LOgon application - if this isn't working, you can't logon.

Essentially, if any of the processes above don't work, Windows crashes

its why I suggested chkdsk... try this as well:
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

both chkdsk and these 2 check windows itself.

 

[Whaddap]

Doing one last reset run before and will not apply any updates after. let's see if an update introduce s the issue. can't go far back though, one of the windows updates was a major one and is now the base of all resets.

will do chkdsk / sfc, did them early on but will do again

 

[Colif]

Yes, you are on 1903, there is only a few updates of it

Don't bother with sfc/chkdsk again then

try this before clean install - https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

 

[Whaddap]

On it. Crashed a lot over the last hours so probably not making it through the process uninterrupted, but trying.