Question BSOD - Not sure if it's hardware or driver

Nov 28, 2019
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I've been having problems with bsod lately. Ended up having to reinstall windows and delete everything from my main drive, thinking that would solve the issue as it has before. But now I keep getting them even after I do a clean install. Tried everything from using only one stick of RAM on each slot to unplugging all USBs, but nothing seems to work. Probally worth noting that for about 2 weeks I didnt get a bsod while I was using my computer, but only got it when it was turning off.

Here are the minidump files: https://drive.google.com/drive/folders/1xI7coDgBIdupKYiD4Pb3hIR5uoiiaoHl?usp=sharing
 
Nov 28, 2019
6
0
10
0
Motherboard: MSI Z370 Gaming M5
GPU: Asus Geforce GTX 1070 Dual OC
CPU: Intel Core I5 8600K 3.6GHz 6-core Coffee Lake S-1151 Gen2
RAM: HyperX Fury DDR4 2400MHz 16GB
PSU: Corsair TX850M, 850W PSU
SSD: Samsung 860 EVO 500GB

I dont have any old add on cards.
Just got 2 BSODs with erros: SYSTEM_SERVICE_EXCEPTION. What failed: win32kfull.sys
and KMODE_EXCEPTION_NOT_HANDLED. What failed: Ntfs.sys
 

gardenman

Admirable
Herald
Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/j8Ds.html
File information:112819-4937-01.dmp (Nov 28 2019 - 08:49:29)
Bugcheck:UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:memory_corruption (Process: dwm.exe)
Uptime:0 Day(s), 0 Hour(s), 38 Min(s), and 28 Sec(s)

File information:112719-5343-01.dmp (Nov 27 2019 - 12:40:49)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:memory_corruption (Process: explorer.exe)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 56 Sec(s)

File information:112719-5125-01.dmp (Nov 27 2019 - 14:32:41)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: dwm.exe)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 35 Sec(s)

File information:112819-4890-02.dmp (Nov 28 2019 - 07:59:08)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:memory_corruption (Process: NVDi)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 59 Sec(s)
BIOS info was not included in the dump file. This can sometimes mean an outdated BIOS is being used.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 

gardenman

Admirable
Herald
I ran the dump files through the debugger and got the following information: https://pste.eu/p/ENtE.html

File information:112919-4750-01.dmp (Nov 28 2019 - 15:11:33)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:Unknown_Image (Process: dwm.exe)
Uptime:0 Day(s), 0 Hour(s), 03 Min(s), and 24 Sec(s)

File information:112819-4453-01.dmp (Nov 28 2019 - 14:30:43)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 29 Min(s), and 32 Sec(s)

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
Have you run Samsung MAgician on the ssd and checked you have latest firmware and try running diagnostics - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/

1st error doesn't show me a lot...
2nd one could be storage related.
it mentions ntfs again, new tech file system - the file system windows uses.
also mentions storport which is often used for ssd devices.
also mentions Classpnp. sys which is a Microsoft Windows SCSI class system file that comes as part of the Windows OS

SSD treated as SCSI devices by windows.

Download Intel Rapid Storage tech from On-Board PIDE/SATA Drivers here - https://www.msi.com/Motherboard/support/Z370-GAMING-M5#down-driver&Win10 64

update killer drivers - https://support.killernetworking.com/download/killer-drivers-installation-64bit/ as they newer than what you have.
 

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