BSOD ntoskrnl.exe+1c3369 ...

Jan 7, 2019
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Hello Dear Community,
I am trying to solve the BSOD ntoskrnl.exe+1c3369 but i didn't found something....
i upload here my dump files.---> https://ufile.io/1ii8l
If someone can help me please?
I got mad after 1 month searching what's the problem with my pc pff.....
Best regards!
 

gardenman

Admirable
Herald
Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/Xvfi.html

File: 010719-13984-01.dmp (Jan 7 2019 - 15:27:12)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: svchost.exe)
Uptime: 0 Day(s), 0 Hour(s), 26 Min(s), and 30 Sec(s)

BIOS information was not included in the dump file. This can sometimes mean an older BIOS is being used.

I can't help you with this. Someone else will post with more information soon. Please wait for more answers. Good luck.
 

Colif

Titan
Moderator
mv61xx.sys & mv61xxmm.sys appear to be Windows 7 Marvel sata drivers.
yk63x64.sys = Miniport Driver for Marvell Yukon Ethernet Controller

all of these drivers are from 2013 or before

so motherboard has Marvel hardware but rest of PC is a mystery. What Asus laptop is this?

I wonder what EPMVolFlt.sys - Disk Performance Driver (CHENGDU YIWO Tech Development Co., Ltd.) - is for?
 
Jan 7, 2019
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So, because i have windows 10 and motherboard is old, i have problems? I think i need upgrade to motherboard is so old... i got so many blue screens
 

gardenman

Admirable
Herald
Your motherboard may be fine but since we don't know what it is, and that info is not listed in the dump file, we can only guess.

We can assume it is an ASUS because you have this driver loaded:
ASACPI.sys - Asus Advanced Configuration and Power Interface http://www.asus.com/

More information about your PC could be useful. Even a model number of the PC would be helpful. Sometimes that information is displayed when the PC first boots up, or in the BIOS. Sometimes it's on a sticker on the front or back of the PC.

For Colif: A better description of "EPMVolFlt.sys".
EaseUS Partition Master Disk Volume Performance Filter driver (CHENGDU YIWO Tech Development Co., Ltd.)
 

Colif

Titan
Moderator
search cortana for "System information" and choose the control panel option
It should give you some indication of what motherboard is there.

Another choice is download speccy
install it
restart PC
run speccy, go to file>Publish snapshot
Copy the link given into here, it will show us what is in your PC without sharing private info

thanks for file description gardenman.
 
Jan 7, 2019
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Mr Colif,
Here is my System Information. --> https://imgur.com/eNIS0sA
P.S i got many blue screens like ntoskrnl.sys / win32kfull.sys etc..
Thank you. Best Regards.

 

Colif

Titan
Moderator
Yes, it is an old bios... like 10 years old.

motherboard Rampage Extreme - https://www.asus.com/au/Motherboards/RAMPAGE_EXTREME/
Bios 1301 LGA 775
CPU - Intel Core Quad Q9550 - https://ark.intel.com/products/33924/Intel-Core-2-Quad-Processor-Q9550-12M-Cache-2-83-GHz-1333-MHz-FSB-

slightly overclocked since it shows as speed of 3.4ghz in system info

The problems could well be age of motherboard and rest of PC. Its 10 years old, Intel no longer support the hardware, there are no windows 10 drivers. You have far less problems with a new PC or just running win 7 on this one.
 
Jan 7, 2019
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Mr Colif,
I already tried to use windows 7 and i got blue screen 1 time. Maybe if i make update windows and find drivers with programmes maybe stop the blue screens? Cuz i see windows 7 maybe supports better the pc.
 

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