[SOLVED] BSOD ntoskrnl.exe+3f72e0

[vechera]

Hello,

I am getting BSOD :-( if some one can help and address the problem I would appreciate it!

The problem with BSOD started with Windows 11 upgrade, so I did reinstall (fresh install) Win11 and "BSOD problem" still was there ... After that, I did a fresh install of Windows 10 and BSOD it was still there.
Also, I did updated BIOS to latest version, load BIOS default and using like that (didn't help).
(in Windows 11 I got BSOD only in games... but now in Windows 10 I am getting BSOD some times when I am browsing web).
Last HW upgrade was 8 months ago when I added 2x 8GB RAM (same as previous model just ver 4.32 and 1st modules was 4.31 version)

Configuration:
Intel Core i7-8700K
ASRock Z370 Killer SLI
GIGABYTE RX 6800 XT GAMING OC - Already replaced GPU
Corsair 4x8GB CMK16GX4M2B3200C16 - removed 2 RAM modules (and I faced BSOD with it), swapped for other two RAM modules (so far no BSOD but it's too early to judge)
EVGA SuperNOVA 750 G3
I thought it was NVME where I have only games (because most of the times I got BSOD playing APEX...) moved games to system SSD and still it's happening.
So my thought it's it's maybe system SSD?

Link to minidump files:
https://we.tl/t-QIB2Y9E5hQ

Dump File	Crash Time	Bug Check String	Bug Check Code	Parameter 1	Parameter 2	Parameter 3	Parameter 4	Caused By Driver	Caused By Address	File Description	Product Name	Company	File Version	Processor	Crash Address	Stack Address 1	Stack Address 2	Stack Address 3	Computer Name	Full Path	Processors Count	Major Version	Minor Version	Dump File Size	Dump File Time
021322-7406-01.dmp	13.2.2022. 10:57:15	APC_INDEX_MISMATCH	0x00000001	00007ffd b0a4d434	00000000 00000000	00000000 0000ffff	fffffe83 b4c7fa80	ntoskrnl.exe	ntoskrnl.exe+3f72e0	NT Kernel & System	Microsoft® Windows® Operating System	Microsoft Corporation	10.0.19041.1466 (WinBuild.160101.0800)	x64	ntoskrnl.exe+3f72e0					C:\Windows\Minidump\021322-7406-01.dmp	12	15	19041	1.151.364	13.2.2022. 10:58:09
021222-8218-01.dmp	12.2.2022. 22:26:25	SYSTEM_SERVICE_EXCEPTION	0x0000003b	00000000 c0000005	fffff805 6904a2f0	ffffe481 51d0f920	00000000 00000000	ntoskrnl.exe	ntoskrnl.exe+3f72e0	NT Kernel & System	Microsoft® Windows® Operating System	Microsoft Corporation	10.0.19041.1466 (WinBuild.160101.0800)	x64	ntoskrnl.exe+3f72e0					C:\Windows\Minidump\021222-8218-01.dmp	12	15	19041	1.081.340	12.2.2022. 22:37:30
021222-8046-01.dmp	12.2.2022. 22:25:43	SYSTEM_SERVICE_EXCEPTION	0x0000003b	00000000 c0000005	fffff801 6d54247d	ffffc281 2c992920	00000000 00000000	ntoskrnl.exe	ntoskrnl.exe+3f72e0	NT Kernel & System	Microsoft® Windows® Operating System	Microsoft Corporation	10.0.19041.1466 (WinBuild.160101.0800)	x64	ntoskrnl.exe+3f72e0					C:\Windows\Minidump\021222-8046-01.dmp	12	15	19041	1.128.476	12.2.2022. 22:26:24
021222-11359-01.dmp	12.2.2022. 22:22:28	ATTEMPTED_WRITE_TO_READONLY_MEMORY	0x000000be	fffff804 74061c60	01000004 8dfd6021	fffff886 d0e4ecf0	00000000 0000000b	dxgmms2.sys	dxgmms2.sys+61c60	DirectX Graphics MMS	Microsoft® Windows® Operating System	Microsoft Corporation	10.0.19041.1466 (WinBuild.160101.0800)	x64	ntoskrnl.exe+3f72e0					C:\Windows\Minidump\021222-11359-01.dmp	12	15	19041	2.043.860	12.2.2022. 22:23:23
020522-8312-01.dmp	5.2.2022. 20:01:58	IRQL_NOT_LESS_OR_EQUAL	0x0000000a	00000000 01340000	00000000 000000ff	00000000 00000001	fffff805 33e117fc	ntoskrnl.exe	ntoskrnl.exe+3f72e0	NT Kernel & System	Microsoft® Windows® Operating System	Microsoft Corporation	10.0.19041.1466 (WinBuild.160101.0800)	x64	ntoskrnl.exe+3f72e0					C:\Windows\Minidump\020522-8312-01.dmp	12	15	19041	1.091.460	5.2.2022. 20:03:40

 

[gardenman]

Hi vechera, welcome to the forums!

Open the following folder:
C:\Windows\minidump
and copy the files to another location such as your documents folder.
This is the 5 files that you have listed in your post (021322-7406-01.dmp, etc). If you don't copy them first you may have issues uploading them later.

Zip them up and place them on a file sharing site such as OneDrive, or Google Drive. Be sure the files are publicly available for anyone to download, then provide the a link to them here.

 

[vechera]

Hi vechera, welcome to the forums!

Open the following folder:
C:\Windows\minidump
and copy the files to another location such as your documents folder.
This is the 5 files that you have listed in your post (021322-7406-01.dmp, etc). If you don't copy them first you may have issues uploading them later.

Zip them up and place them on a file sharing site such as OneDrive, or Google Drive. Be sure the files are publicly available for anyone to download, then provide the a link to them here.

Hi,

Thanks for noticing, I did edit the post and added link form WeTransfer for five files.

 

[gardenman]

I have asked a friend to take a look at the results and he should reply sometime later. Maybe "way" later, he's probably asleep right now. Anyone else may reply before then though.

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/g80wru19/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	021322-7406-01.dmp (Feb 13 2022 - 04:57:15)
Bugcheck:	APC_INDEX_MISMATCH (1)
Probably caused by:	memory_corruption (Process running at time of crash: steam.exe)
Uptime:	0 Day(s), 2 Hour(s), 01 Min(s), and 39 Sec(s)

File information:	021222-8218-01.dmp (Feb 12 2022 - 16:26:25)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process running at time of crash: WerFault.exe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 18 Sec(s)

File information:	021222-8046-01.dmp (Feb 12 2022 - 16:25:43)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process running at time of crash: chrome.exe)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 43 Sec(s)

File information:	021222-11359-01.dmp (Feb 12 2022 - 16:22:28)
Bugcheck:	ATTEMPTED_WRITE_TO_READONLY_MEMORY (BE)
Probably caused by:	memory_corruption (Process running at time of crash: chrome.exe)
Uptime:	7 Day(s), 2 Hour(s), 10 Min(s), and 53 Sec(s)

File information:	020522-8312-01.dmp (Feb 5 2022 - 14:01:58)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process running at time of crash: r5apex.exe)
Uptime:	0 Day(s), 0 Hour(s), 05 Min(s), and 53 Sec(s)

Possible Motherboard page: https://www.asrock.com/mb/intel/Z370 Killer SLI/index.asp
You have the latest BIOS already installed.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

up until crash 4 I was thinking, Lan drivers?

then i saw
dxgmms2!VIDMM_RECYCLE_HEAP_MGR::Allocate+0x1e
dxgmms2 = DirectX. It can be sound related but that one looks like GPU to me. 99% of time it is GPU, I only mention sound as I see you have a lot of Creative drivers.

which suddenly has me veering into gpu drivers
Yours aren't that old

Jan 18 2022

amdkmdag.sys

AMD Graphics driver

I would run ddu in safe mode and reinstall AMD drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/