BSOD ntoskrnl.exe+5b5d2d Ntfs.sys+20d63

Samuel Morricone

Reputable
Jul 3, 2015
1
0
4,510
hello here one month that I often have blue screens that tell me that ntoskrnl.exe + 5b5d2d or Ntfs.sys 20d63 + i would like to know where the problem is happening

ma configuration
Système d'exploitation
Windows 8.1 64-bit
Processeur
AMD FX-6100 52 °C
Technologie Zambezi 32nm
RAM
8,00 Go Canal-Simple DDR3 @ 666 MHz (9-9-9-24)
Carte mère
ASUSTeK Computer INC. M5A78L-M LX3 (AM3R2) 55 °C
Graphiques
L192WS (1440x900@60Hz)
4095 MoNVIDIA GeForce GT 630 (Undefined) 32 °C
Stockage
465GB Seagate ST500DM005 HD502HJ ATA Device (SATA) 33 °C
Disques optiques
TSSTcorp CDDVDW SH-224BB ATA Device
Audio
Realtek High Definition Audio

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Dump File : 062715-23171-01.dmp
Crash Time : 27/06/2015 18:47:09
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe000`bffc88f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5b5d2d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17736 (winblue_r9.150322-1500)
Processor : x64
Crash Address : ntoskrnl.exe+5b5d2d
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062715-23171-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 9600
Dump File Size : 262 144
Dump File Time : 27/06/2015 18:47:16
==================================================

==================================================
Dump File : 062715-23671-01.dmp
Crash Time : 27/06/2015 18:18:45
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe001`e8e6f038
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+20d63
File Description : Pilote du système de fichiers NT
Product Name : Système d’exploitation Microsoft® Windows®
Company : Microsoft Corporation
File Version : 6.3.9600.17031 (winblue_gdr.140221-1952)
Processor : x64
Crash Address : ntoskrnl.exe+5b5d2d
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062715-23671-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 9600
Dump File Size : 262 144
Dump File Time : 27/06/2015 18:18:51
==================================================
I remain at your disposal for further information thank you to advance your posts
 
bugcheck 0x124 WHEA_UNCORRECTABLE_ERROR with parameter 1=0

is a common overclocking bugcheck code.

reset your BIOS or update the BIOS version to remove any BIOS overclocking.
then remove any overclocking software you have installed, reboot and see if you still get a bugcheck 0x124.

you should also start cmd.exe as an admin then run
sfc.exe /scannow
then run
dism.exe /online /cleanup-image /restorehealth

(to fix software that may have been corrupted if installed while a system had a bad overclock)

there can be other causes for this bugcheck code but the above is the most common cause/fix.

for now I would ignore the bugcheck in the ntfs.sys (file system driver). It is often a side effect of a previous bugcheck.
Look to fix it if it still occurs after you fix the bugcheck 0x124 problem.