BSOD - Nvidia Graphics card recently installed

[CaddyQuinn]

Recently replaced old graphics card (Radeon HD 7570) with NVIDIA GeForce GTX 750) because the thought on another forum was a faulty Graphics card.

Received a BSOD today pointing to the card.

Will you take a look and help me out? I've been plagued by BSOD since I bought this Computer a year and half ago.

Dump Files here: https://drive.google.com/file/d/0B5KC9UkyL7Y0UUg0SHM2Y0Nsd1k/view?usp=sharing

Anyone have any thoughts?

 

[johnbl]

look here: http://www.dell.com/support/home/us/en/19/product-support/product/xps-8700/drivers/advanced
looks like a new BIOS update and a new set of drivers.

I would update the BIOS and drivers as your most likely fix.
if you still get corruptions after you get updated then you will need to turn on debug flags to trap the corruption as it happens. Most likely it is already fixed in one of the driver or BIOS updates. (most of the updates were done in 2015)
-----------
looking at the most current bugcheck, it was in the nvidia driver but because the stack was corrupted. (bad instruction pointer) You can not tell if the driver corrupted the stack or a different driver did the corruption. (it can be either).

if i were to guess i would be looking at paeusbaudio_, paeusbaudiod, and paeusbaudiok
(mainly because i don't know what they are for and they don't show up with a google search)
as well as maybe magdrvamd64.sys (Samsung SSD Magician software) as potential suspects. You also have some issue with your storage drivers and sleep/hibernation.

you also have XtuAcpiDriver.sys installed it is a intel extreme tuning BIOS interface, are you using a utility to dynamically change BIOS settings?

machine info:
Vendor Dell Inc.
BIOS Version A10
BIOS Starting Address Segment f000
BIOS Release Date 12/08/2014
Product Name XPS 8700
Product 0KWVT8
Version A00
Processor Version Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz
Processor Voltage 8fh - 1.5V
External Clock 100MHz
Max Speed 3000MHz
Current Speed 3000MHz

 

[Kisianik]

BIOS A10 adds compatibility to GTX900 series, 750 should work with old one. Have you uninstalled AMD drivers first and used something like Driver cleaner/sweeper or similar?

 

[CaddyQuinn]

look here: http://www.dell.com/support/home/us/en/19/product-support/product/xps-8700/drivers/advanced
looks like a new BIOS update and a new set of drivers.

I would update the BIOS and drivers as your most likely fix.
if you still get corruptions after you get updated then you will need to turn on debug flags to trap the corruption as it happens. Most likely it is already fixed in one of the driver or BIOS updates. (most of the updates were done in 2015)
-----------
looking at the most current bugcheck, it was in the nvidia driver but because the stack was corrupted. (bad instruction pointer) You can not tell if the driver corrupted the stack or a different driver did the corruption. (it can be either).

if i were to guess i would be looking at paeusbaudio_, paeusbaudiod, and paeusbaudiok
(mainly because i don't know what they are for and they don't show up with a google search)
as well as maybe magdrvamd64.sys (Samsung SSD Magician software) as potential suspects. You also have some issue with your storage drivers and sleep/hibernation.

you also have XtuAcpiDriver.sys installed it is a intel extreme tuning BIOS interface, are you using a utility to dynamically change BIOS settings?

machine info:
Vendor Dell Inc.
BIOS Version A10
BIOS Starting Address Segment f000
BIOS Release Date 12/08/2014
Product Name XPS 8700
Product 0KWVT8
Version A00
Processor Version Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz
Processor Voltage 8fh - 1.5V
External Clock 100MHz
Max Speed 3000MHz
Current Speed 3000MHz

I removed Samsung Magician Software, and the Intel Rapid Storage Technology. I updated to the new BIOS recently, which I believe is A11.

Those Audio drivers you were wondering about belong to PreSonus Audiobox USB. Something I plugin for recording. I may take those off as well.

And yes, you are right that I have problems with Sleep/Hibernate. The computer freezes or crashes.

Here's an updated BSOD file:

https://drive.google.com/file/d/0B5KC9UkyL7Y0VnNqb0NzZ0ZYRTQ/view?usp=sharing

Thanks for the help thus far.

 

[johnbl]

I would start cmd.exe as an admin then run
verifier.exe /standard /all
reboot, and see if your system bugchecks and verifier names a bad driver

note: use verifier.exe /reset to turn off verifier after you are done testing.


I looked at the most current bugcheck and something overwrote the stack data for
Intel RST (Rapid Storage Technology) driver
\SystemRoot\System32\drivers\iaStorA.sys Thu Aug 01 18:39:52 2013

this caused the bugcheck when the system tried to run the corrupted stack:
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)

 

[CaddyQuinn]

I would start cmd.exe as an admin then run
verifier.exe /standard /all
reboot, and see if your system bugchecks and verifier names a bad driver

note: use verifier.exe /reset to turn off verifier after you are done testing.


I looked at the most current bugcheck and something overwrote the stack data for
Intel RST (Rapid Storage Technology) driver
\SystemRoot\System32\drivers\iaStorA.sys Thu Aug 01 18:39:52 2013

this caused the bugcheck when the system tried to run the corrupted stack:
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)

I have turned on verifier and have gotten one crash/freeze and made the sound of a BSOD without the actual blue screen popping up. I've been waiting for another BSOD, but so far I have one while verifier is running....

I'll upload a dump file for now, but as far as I can tell it didn't record the information from the crash, and add another after a few more crashes.

https://drive.google.com/file/d/0B5KC9UkyL7Y0enF2RW1iREpPZ00/view?usp=sharing

Thanks for the help so far.

 

[johnbl]

basically your intel storage driver's stack was corrupted in the most current bugcheck.
This resulted in an attempt to run BOGUS code and from bad memory addresses.
\SystemRoot\System32\drivers\iaStorA.sys Thu Aug 01 18:39:52 2013

good chance you just have a driver that corrupted the intel drivers stack and caused it to crash.

you would need a full or kernel memory dump with verifier turned on to help track down what corrupted the memory.
This assumes that your physical RAM and BIOS settings are ok. (ie Memtest86 works without errors)

the other thing you can do is assume that it is a third party driver that causes the corruption and start removing them.

here are some of them on your system, Older drivers tend to have more problem (driver model specifications change over time):
\SystemRoot\System32\drivers\XtuAcpiDriver.sys Thu Feb 26 04:51:57 2015
SystemRoot\system32\DRIVERS\VBoxUSBMon.sys Wed May 13 08:10:21 2015
\SystemRoot\system32\DRIVERS\VBoxNetFlt.sys Wed May 13 08:10:21 2015
\SystemRoot\system32\DRIVERS\VBoxDrv.sys Wed May 13 08:11:30 2015
SystemRoot\system32\DRIVERS\Rt630x64.sys Fri Jun 21 02:29:10 2013
\SystemRoot\system32\drivers\RzMaelstromVAD.sys Fri May 23 03:34:44 2014
\SystemRoot\system32\DRIVERS\lvuvc64.sys Mon Oct 22 19:12:08 2012
\SystemRoot\system32\DRIVERS\lvrs64.sys Mon Oct 22 19:11:24 2012
\SystemRoot\System32\drivers\lvbflt64.sys Mon Oct 22 19:10:38 2012
\SystemRoot\System32\drivers\iaStorA.sys Thu Aug 01 18:39:52 2013
\SystemRoot\System32\drivers\intelpep.sys Tue Oct 14 23:29:44 2014
\SystemRoot\System32\drivers\intelppm.sys Thu Aug 22 01:46:35 2013
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys Thu May 03 12:56:17 2012
\SystemRoot\System32\drivers\dtultrascsibus.sys Thu Mar 26 19:06:54 2015
\SystemRoot\System32\drivers\dtultrausbbus.sys Thu Jun 04 02:40:14 2015
\SystemRoot\System32\drivers\btath_bus.sys Mon Jan 20 06:20:21 2014

you can look up the drivers here: http://www.carrona.org/dvrref.php
or and search for the driver name like dtultrausbbus.sys or iaStorA.sys
it will tell you who owns the driver and maybe where to get a update for it.

 

[sora]

look here: http://www.dell.com/support/home/us/en/19/product-support/product/xps-8700/drivers/advanced
looks like a new BIOS update and a new set of drivers.

I would update the BIOS and drivers as your most likely fix.
if you still get corruptions after you get updated then you will need to turn on debug flags to trap the corruption as it happens. Most likely it is already fixed in one of the driver or BIOS updates. (most of the updates were done in 2015)
-----------
looking at the most current bugcheck, it was in the nvidia driver but because the stack was corrupted. (bad instruction pointer) You can not tell if the driver corrupted the stack or a different driver did the corruption. (it can be either).

if i were to guess i would be looking at paeusbaudio_, paeusbaudiod, and paeusbaudiok
(mainly because i don't know what they are for and they don't show up with a google search)
as well as maybe magdrvamd64.sys (Samsung SSD Magician software) as potential suspects. You also have some issue with your storage drivers and sleep/hibernation.

you also have XtuAcpiDriver.sys installed it is a intel extreme tuning BIOS interface, are you using a utility to dynamically change BIOS settings?

machine info:
Vendor Dell Inc.
BIOS Version A10
BIOS Starting Address Segment f000
BIOS Release Date 12/08/2014
Product Name XPS 8700
Product 0KWVT8
Version A00
Processor Version Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz
Processor Voltage 8fh - 1.5V
External Clock 100MHz
Max Speed 3000MHz
Current Speed 3000MHz

I removed Samsung Magician Software, and the Intel Rapid Storage Technology. I updated to the new BIOS recently, which I believe is A11.

Those Audio drivers you were wondering about belong to PreSonus Audiobox USB. Something I plugin for recording. I may take those off as well.

And yes, you are right that I have problems with Sleep/Hibernate. The computer freezes or crashes.

Here's an updated BSOD file:

https://drive.google.com/file/d/0B5KC9UkyL7Y0VnNqb0NzZ0ZYRTQ/view?usp=sharing

Thanks for the help thus far.

Do you have a legitimate and activated version of Windows?

 

[CaddyQuinn]

look here: http://www.dell.com/support/home/us/en/19/product-support/product/xps-8700/drivers/advanced
looks like a new BIOS update and a new set of drivers.

I would update the BIOS and drivers as your most likely fix.
if you still get corruptions after you get updated then you will need to turn on debug flags to trap the corruption as it happens. Most likely it is already fixed in one of the driver or BIOS updates. (most of the updates were done in 2015)
-----------
looking at the most current bugcheck, it was in the nvidia driver but because the stack was corrupted. (bad instruction pointer) You can not tell if the driver corrupted the stack or a different driver did the corruption. (it can be either).

if i were to guess i would be looking at paeusbaudio_, paeusbaudiod, and paeusbaudiok
(mainly because i don't know what they are for and they don't show up with a google search)
as well as maybe magdrvamd64.sys (Samsung SSD Magician software) as potential suspects. You also have some issue with your storage drivers and sleep/hibernation.

you also have XtuAcpiDriver.sys installed it is a intel extreme tuning BIOS interface, are you using a utility to dynamically change BIOS settings?

machine info:
Vendor Dell Inc.
BIOS Version A10
BIOS Starting Address Segment f000
BIOS Release Date 12/08/2014
Product Name XPS 8700
Product 0KWVT8
Version A00
Processor Version Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz
Processor Voltage 8fh - 1.5V
External Clock 100MHz
Max Speed 3000MHz
Current Speed 3000MHz

I removed Samsung Magician Software, and the Intel Rapid Storage Technology. I updated to the new BIOS recently, which I believe is A11.

Those Audio drivers you were wondering about belong to PreSonus Audiobox USB. Something I plugin for recording. I may take those off as well.

And yes, you are right that I have problems with Sleep/Hibernate. The computer freezes or crashes.

Here's an updated BSOD file:

https://drive.google.com/file/d/0B5KC9UkyL7Y0VnNqb0NzZ0ZYRTQ/view?usp=sharing

Thanks for the help thus far.

Do you have a legitimate and activated version of Windows?

Yup. That is definitely not the issue.

 

[CaddyQuinn]

basically your intel storage driver's stack was corrupted in the most current bugcheck.
This resulted in an attempt to run BOGUS code and from bad memory addresses.
\SystemRoot\System32\drivers\iaStorA.sys Thu Aug 01 18:39:52 2013

good chance you just have a driver that corrupted the intel drivers stack and caused it to crash.

you would need a full or kernel memory dump with verifier turned on to help track down what corrupted the memory.
This assumes that your physical RAM and BIOS settings are ok. (ie Memtest86 works without errors)

the other thing you can do is assume that it is a third party driver that causes the corruption and start removing them.

here are some of them on your system, Older drivers tend to have more problem (driver model specifications change over time):
\SystemRoot\System32\drivers\XtuAcpiDriver.sys Thu Feb 26 04:51:57 2015
SystemRoot\system32\DRIVERS\VBoxUSBMon.sys Wed May 13 08:10:21 2015
\SystemRoot\system32\DRIVERS\VBoxNetFlt.sys Wed May 13 08:10:21 2015
\SystemRoot\system32\DRIVERS\VBoxDrv.sys Wed May 13 08:11:30 2015
SystemRoot\system32\DRIVERS\Rt630x64.sys Fri Jun 21 02:29:10 2013
\SystemRoot\system32\drivers\RzMaelstromVAD.sys Fri May 23 03:34:44 2014
\SystemRoot\system32\DRIVERS\lvuvc64.sys Mon Oct 22 19:12:08 2012
\SystemRoot\system32\DRIVERS\lvrs64.sys Mon Oct 22 19:11:24 2012
\SystemRoot\System32\drivers\lvbflt64.sys Mon Oct 22 19:10:38 2012
\SystemRoot\System32\drivers\iaStorA.sys Thu Aug 01 18:39:52 2013
\SystemRoot\System32\drivers\intelpep.sys Tue Oct 14 23:29:44 2014
\SystemRoot\System32\drivers\intelppm.sys Thu Aug 22 01:46:35 2013
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys Thu May 03 12:56:17 2012
\SystemRoot\System32\drivers\dtultrascsibus.sys Thu Mar 26 19:06:54 2015
\SystemRoot\System32\drivers\dtultrausbbus.sys Thu Jun 04 02:40:14 2015
\SystemRoot\System32\drivers\btath_bus.sys Mon Jan 20 06:20:21 2014

you can look up the drivers here: http://www.carrona.org/dvrref.php
or and search for the driver name like dtultrausbbus.sys or iaStorA.sys
it will tell you who owns the driver and maybe where to get a update for it.

I ran MemTest86 for 9 hours with no errors... Also ran SeaTools for Windows for both Hard Drives with no errors.


I ran verifier and had several crashes. Only 2 BSODs recorded in BlueScreenViewer though. Here are the dump files anyway: https://drive.google.com/file/d/0B5KC9UkyL7Y0UG0wRTY3M1FlREE/view?usp=sharing

Also a link to the MEMORY.DMP file (which was set for the Kernel Dump):
https://drive.google.com/file/d/0B5KC9UkyL7Y0RjV1RWxQX2pNV0E/view?usp=sharing


Thanks for the help thus far!