Question BSOD ON NEW PC

Nov 27, 2022
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I got a blue screen crash on my newly built system, not sure if i had done something wrong and or how to fix it.
Blue screen is
STOP CODE: IRQL_NOT_LESS_OR_EQUAL
WHAT FAILED: ntoskrnl.exe

I've looked everywhere for a solution, went through drivers, used DriverFix, checked event viewer, and tried to figure out my WINDBG debug file, and checked windows memory diagnostics. no solutions.
Crash occured while playing MW2, not sure why all of the sudden after 3 days of usage
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
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Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
what is Driverfix?

NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause
 
Nov 27, 2022
21
0
10
0
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
what is Driverfix?

NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause
i dont have that folder, i do have a memory.dmp folder though
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
61,160
5,187
166,290
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How big is the memory dump? I can look at it but all it will show me is the drivers running. I can at least suggest newer ones. Someone else might actually find something in it.

What are specs of the PC?

irq errors can be ram so you could run memtest
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
 
Nov 27, 2022
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We don't have any idea what parts you are using.
MOTHERBOARD: Aasus tuf gaming x670e-plus WF
CPU: RYZEN 7950X
GPU: PNY RTX 4080 XLR8 VERTO OC
RAM: G.SKILL 32gb DDR5 C36 FX B
SSD: CRUCIAL 500GB P3 PLUS GEN 4 NVME (BOOT DRIVE)
SAMSUNG E 2TB 980 PRO NVME

my case and cooler are sufficient for sure, i over did those
 
Nov 27, 2022
21
0
10
0
How big is the memory dump? I can look at it but all it will show me is the drivers running. I can at least suggest newer ones. Someone else might actually find something in it.

What are specs of the PC?

irq errors can be ram so you could run memtest
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
2 gb
 
Nov 27, 2022
21
0
10
0
How big is the memory dump? I can look at it but all it will show me is the drivers running. I can at least suggest newer ones. Someone else might actually find something in it.

What are specs of the PC?

irq errors can be ram so you could run memtest
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
Do i have to install on a flashdrive? im not sure i have one at this moment
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
61,160
5,187
166,290
10,453
3rd party driver updaters can make things worse as they aren't always accurate/ Asus Armory Crate should have been able to update your PC.

Yes, memtest is off a USB

if you upload dump to a file sharing website I can have a look but i really don't get much more than the windbg report shows. Just drivers running.
 
Nov 27, 2022
21
0
10
0
3rd party driver updaters can make things worse as they aren't always accurate/ Asus Armory Crate should have been able to update your PC.

Yes, memtest is off a USB

if you upload dump to a file sharing website I can have a look but i really don't get much more than the windbg report shows. Just drivers running.
i didnt actually attempt to install anything, just used to check what it could have been as most i tried to manually update it didnt work, i did not instal armoury crate though yet
could that be an issue?
 
Nov 27, 2022
21
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10
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3rd party driver updaters can make things worse as they aren't always accurate/ Asus Armory Crate should have been able to update your PC.

Yes, memtest is off a USB

if you upload dump to a file sharing website I can have a look but i really don't get much more than the windbg report shows. Just drivers running.
if its not useful i can wait until it crashes again and then try, how would i go about uploading it anyway?
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
61,160
5,187
166,290
10,453
  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
you can upload it like step 6
might have to copy file to another location before it will let you zip it. You don't own the original, the system does.

just wait for next crash
 
Nov 27, 2022
21
0
10
0
you can upload it like step 6
might have to copy file to another location before it will let you zip it. You don't own the original, the system does.

just wait for next crash
okay, is there any way to antogonize a crash, ive been playing cod for a few hours now to try to get it to go
 
Nov 27, 2022
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is there any way to upload my event logs and reliability
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff8075855f5fd).
error code from pc shutting down in reliability

Source
Windows

Summary
Shut down unexpectedly

Date
‎11/‎27/‎2022 1:36 AM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
Code: a
Parameter 1: 0
Parameter 2: 2
Parameter 3: 1
Parameter 4: fffff8075855f5fd
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: AV_nt!MiClearFilePointer
 
Nov 27, 2022
21
0
10
0
you can upload it like step 6
might have to copy file to another location before it will let you zip it. You don't own the original, the system does.

just wait for next crash
i still have no BSOD yet, played MW2 for approx 3-4 hours with nothing, hoping for a one off but i doubt it
 

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