BSOD on windows 7

bruno_redline

Reputable
Apr 21, 2015
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4,510
Hello!

During the last week I have had several bsod's while using windows 7.

I searched the forums I already updated all the drivers, applied windows updates, uninstall security protection, tried the sfc / scannow command, the chkdsr /r but no luck.
Every now and then I get a BSOD.

I tried everything and still can't fix this problem.


The bugchecks are:
IRQL_NOT_LESS_OR_EQUAL (0x0000000a)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (0x1000007e)
MEMORY_MANAGEMENT (0x0000001a)
SYSTEM_SERVICE_EXCEPTION (0x0000003b)
NTFS_FILE_SYSTEM (0x00000024)

Here is the link with the minidump files and computer specs.
https://www.dropbox.com/s/ceux5uvpq05ykgb/Minidump.zip?dl=0
 
Solution
Your latest dump shakes out like this:

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x1a_31

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: iexplore.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff8000332fe55 to fffff800030d0a40


The problem would seem to be driver related and since it was internet explorer that instigated the crash, is most likely due to the GPU or network drivers. There could be other causes but I'd start with those. I'd try finding a newer version of my network adapter driver and do a clean install of the GPU drivers by using the method outlined in the CLEAN install section...
Your latest dump shakes out like this:

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x1a_31

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: iexplore.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff8000332fe55 to fffff800030d0a40


The problem would seem to be driver related and since it was internet explorer that instigated the crash, is most likely due to the GPU or network drivers. There could be other causes but I'd start with those. I'd try finding a newer version of my network adapter driver and do a clean install of the GPU drivers by using the method outlined in the CLEAN install section at the following link:

http://www.tomshardware.com/faq/id-2492424/laymans-simple-guide-solving-graphics-card-issues.html


If you have any older programs or plugins installed, I'd remove them. Internet explorer plugins could easily be at fault. Check your internet options - Programs - Manage add ons section and see if there are third party plugins or add ons that might be at fault. I've seen adblock plus cause similar issues on some systems, but not others, so it just depends on what's there. If it's older and no longer used or you didn't know it was there to start with, I'd ditch it from the add ons or Programs and features area for installed programs.

Do these crashes tend to only happen when you have a browser window open and if so, do you have anything else also running at the time?
 
Solution