Oct 26, 2019
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I just updated to Windows 10 and now Chrome crashes when I open it. Premiere Pro also crashes when I try to play back a video. I used to get these crashes less frequently with 8.1 but now I get crashes every time I open them. I have updated to the newest graphics drivers with Geforce Experience. The memory diagnostic came back with no errors. When I run chkdsk I get error the type of file system is NTFS. Cannot lock drive. Cannot run because volume is in use by another proccess. The errors read WHEA_UNCORECTABLE_ERROR and IRQL_NOT_LESS_OR_EQUAL. I have uploaded all the minidumps to: https://drive.google.com/open?id=1ZdvgrbpmujJhRwOb6iPN3vSfPN81RlXJ
Specs:
Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X299 AORUS Gaming 3
BIOS: BIOS Date: 06/04/17 15:36:40 Ver: 05.0000D (type: BIOS)
Processor: Intel(R) Core(TM) i7-7820X CPU @ 3.60GHz (16 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16082MB RAM
 
Last edited:
Oct 26, 2019
2
0
10
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update the chipset driver? update the bios?
Thank you for the reply. I use the Aorus app center to update. How can I check if my chipset is up to date? I have not updated the bios yet cause I don't wanna lose my only computer if something goes wrong. I think i have 2 bios though. Guess I should wish myself luck and update the bios. I was also told to reset bios by taking battery out
 

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