BSOD - Optiplex 7020 - W10,32bit

Feb 7, 2019
2
0
10
0
Hello,
I have 3 computers Optiplex 7020 and they randomly doing bsod cca 2 times a week. OS is 32bit, it must be because of old medical HW. BSOD happens, even if every additional HW is unplugged. OS is actual, drivers and bios too, no virus. It not deppends on applications. I think that this fault caused because of AHCI SATA Controller vs Win 32 bit OS. Is there anybody who can find any solution?

minidump:

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 8 Kernel Version 17134 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.x86fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0x81877000 PsLoadedModuleList = 0x81af0978
Debug session time: Thu Feb 7 07:16:06.131 2019 (UTC - 5:00)
System Uptime: 1 days 7:20:11.845
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 00000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 00000501, The DPC time count (in ticks).
Arg3: 00000500, The DPC time allotment (in ticks).
Arg4: 81b1015c

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x133

PROCESS_NAME: System

CURRENT_IRQL: 1c

LAST_CONTROL_TRANSFER: from 819f248a to 819c7650

STACK_TEXT:
8641775c 819f248a 00000133 00000000 00000501 nt!KeBugCheckEx
86417794 818ce45d 006e2af6 81af5202 00000496 nt!KeAccumulateTicks+0x12178a
864177b8 818cc29c 85861000 85861000 00000000 nt!KiUpdateRunTime+0x3d
86417830 8182b0b2 85861000 85861000 00000000 nt!KeClockInterruptNotify+0x38c
86417848 819458de 85861000 00000000 85861000 hal!HalpTimerClockIpiRoutine+0x18
864178a8 819e143b 86417944 819db05d 857a4302 nt!KiCallInterruptServiceRoutine+0x1be
864178b0 819db05d 857a4302 000000d2 d57deef8 nt!KiInterruptDispatchNoLockNoEtwNoStack+0x2b
864178b0 81b2f99f 857a4302 000000d2 d57deef8 nt!KiUnexpectedInterruptTail+0x37e
864179c8 81b2ef66 857a0120 857a2300 8195d601 nt!IopLiveDumpProcessCorralStateChange+0x13
864179e8 818cd2e1 91f21468 91f21454 00000000 nt!IopLiveDumpCorralDpc+0x52
86417ac0 818ccaa0 86417b28 00000000 a53f7040 nt!KiExecuteAllDpcs+0x281
86417c04 819e1c04 00000000 eb23883b c269daaf nt!KiRetireDpcList+0x110
86417c30 819bd4ba 801aaf80 00000001 819bd4fc nt!KiIdleLoop+0x38
86417c74 00000000 00000000 00000000 00000000 nt!KiGetXSaveSupportedFeatures+0x10a


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KeAccumulateTicks+12178a
819f248a 807dff00 cmp byte ptr [ebp-1],0

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!KeAccumulateTicks+12178a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5c2b0583

FAILURE_BUCKET_ID: 0x133_nt!KeAccumulateTicks+12178a

BUCKET_ID: 0x133_nt!KeAccumulateTicks+12178a

Followup: MachineOwner
---------


This free analysis is provided by OSR Open Systems Resources, Inc.
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Hide DivCrash Code Links
Unknown Bugcheck Code

Hide DivLoaded Module List
start end module name
81811000 81877000 hal halmacpi.dll
81877000 81f43000 nt ntkrpamp.exe
82000000 82008000 kd kd.dll
85c00000 85c4e000 FLTMGR FLTMGR.SYS
85c50000 85d16000 clipsp clipsp.sys
85d20000 85d2b000 cmimcext cmimcext.sys
85d30000 85d39000 ntosext ntosext.sys
85d40000 85ddb000 CI CI.dll
85de0000 85e65000 cng cng.sys
85e70000 85f04000 Wdf01000 Wdf01000.sys
85f10000 85f1f000 WDFLDR WDFLDR.SYS
85f20000 85f2b000 WppRecorder WppRecorder.sys
85f30000 860a1000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll
860b0000 860e4000 msrpc msrpc.sys
860f0000 8610e000 ksecdd ksecdd.sys
86110000 8611c000 werkernel werkernel.sys
86120000 86168000 CLFS CLFS.SYS
86170000 8618b000 tm tm.sys
86190000 861a3000 PSHED PSHED.dll
861b0000 861ba000 BOOTVID BOOTVID.dll
861c0000 861cb000 SleepStudyHelper SleepStudyHelper.sys
861d0000 861e8000 acpiex acpiex.sys
86600000 86692000 ACPI ACPI.sys
866a0000 866a9000 WMILIB WMILIB.SYS
866c0000 866e9000 intelpep intelpep.sys
866f0000 866ff000 WindowsTrustedRT WindowsTrustedRT.sys
86700000 86708000 WindowsTrustedRTProxy WindowsTrustedRTProxy.sys
86710000 8671f000 pcw pcw.sys
86720000 86728000 msisadrv msisadrv.sys
86730000 86779000 pci pci.sys
86780000 8678f000 vdrvroot vdrvroot.sys
86790000 867b1000 pdc pdc.sys
867c0000 867f8000 mssecflt mssecflt.sys
86800000 869f7000 Ntfs Ntfs.sys
86a40000 86a53000 CEA CEA.sys
86a60000 86a82000 partmgr partmgr.sys
86a90000 86b07000 spaceport spaceport.sys
86b10000 86b22000 volmgr volmgr.sys
86b30000 86b7e000 volmgrx volmgrx.sys
86b80000 86b96000 mountmgr mountmgr.sys
86c00000 86c5d000 CLASSPNP CLASSPNP.SYS
86c80000 86c94000 crashdmp crashdmp.sys
86cc0000 872b4000 iaStorA iaStorA.sys
872c0000 8733c000 storport storport.sys
87340000 87355000 EhStorClass EhStorClass.sys
87360000 87372000 fileinfo fileinfo.sys
87380000 873b0000 Wof Wof.sys
873b0000 873ba000 Fs_Rec Fs_Rec.sys
87400000 87616000 tcpip tcpip.sys
87620000 87673000 fwpkclnt fwpkclnt.sys
87680000 87697000 wfplwfs wfplwfs.sys
876a0000 8773b000 fvevol fvevol.sys
87740000 87748000 volume volume.sys
87750000 877aa000 volsnap volsnap.sys
877b0000 878a7000 ndis ndis.sys
878b0000 87912000 NETIO NETIO.SYS
87920000 87946000 ksecpkg ksecpkg.sys
87950000 8798a000 rdyboost rdyboost.sys
87990000 879ac000 mup mup.sys
879b0000 879bc000 iorate iorate.sys
879d0000 879e6000 disk disk.sys
94c00000 94c39000 em006_32 em006_32.dll
94c40000 94c71000 em018k_32 em018k_32.dll
94c80000 94cb7000 ahcache ahcache.sys
94cc0000 94d2f000 UsbHub3 UsbHub3.sys
95330000 9535c000 ndiswan ndiswan.sys
95360000 95381000 QDrive QDrive.sys
954a0000 954c1000 cdrom cdrom.sys
954d0000 954e0000 filecrypt filecrypt.sys
954e0000 954ea000 tbs tbs.sys
954f0000 95593000 eamonm eamonm.sys
955a0000 955a7000 Null Null.SYS
955b0000 955b7000 Beep Beep.SYS
955c0000 955e1000 ehdrv ehdrv.sys
955f0000 955fa000 em000k_32 em000k_32.dll
95a00000 95a81000 afd afd.sys
95a90000 95aa7000 epfwwfp epfwwfp.sys
95ab0000 95ac5000 vwififlt vwififlt.sys
95ad0000 95af2000 pacer pacer.sys
95b00000 95b0e000 netbios netbios.sys
95b10000 95b72000 rdbss rdbss.sys
95b80000 95bed000 csc csc.sys
95bf0000 95bfc000 nsiproxy nsiproxy.sys
95c00000 95c09000 npsvctrig npsvctrig.sys
95c10000 95c1b000 mssmbios mssmbios.sys
95c20000 95c27000 gpuenergydrv gpuenergydrv.sys
95c30000 95c4f000 dfsc dfsc.sys
95c60000 95c67c20 SNTNLUSB SNTNLUSB.SYS
95c70000 95c7f000 bam bam.sys
95c80000 95c8d000 CompositeBus CompositeBus.sys
95c90000 95c9a000 kdnic kdnic.sys
95ca0000 95ee2000 dxgkrnl dxgkrnl.sys
95ef0000 95eff000 watchdog watchdog.sys
95f00000 95f10000 BasicDisplay BasicDisplay.sys
95f10000 95f1c000 BasicRender BasicRender.sys
95f20000 95f35000 Npfs Npfs.SYS
95f40000 95f4d000 Msfs Msfs.SYS
95f50000 95f6a000 tdx tdx.sys
95f70000 95f7c000 TDI TDI.SYS
95f80000 95fbe000 netbt netbt.sys
95fc0000 95fcd000 afunix afunix.sys
95fd0000 95fe1000 umbus umbus.sys
96e00000 96e2b000 TeeDriverW8 TeeDriverW8.sys
96e30000 96e48000 serial serial.sys
96e50000 96e5a000 serenum serenum.sys
96e60000 96ecb000 e1d6532 e1d6532.sys
96ed0000 96ee4000 usbehci usbehci.sys
96ef0000 96f51000 USBPORT USBPORT.SYS
96f60000 96f8c000 intelppm intelppm.sys
96f90000 96f99000 wmiacpi wmiacpi.sys
96fa0000 96fa8000 serscan serscan.sys
96fb0000 96fb9000 NdisVirtualBus NdisVirtualBus.sys
96fc0000 96fc9000 swenum swenum.sys
96fd0000 96fda000 rdpbus rdpbus.sys
96fe0000 9703e000 usbhub usbhub.sys
97040000 9704a000 USBD USBD.SYS
97050000 97067000 raspptp raspptp.sys
97070000 97085000 raspppoe raspppoe.sys
97090000 97099000 WSDPrint WSDPrint.sys
970a0000 970aa000 WSDScan WSDScan.sys
970b0000 970c1000 NDProxy NDProxy.sys
970d0000 970ee000 AgileVpn AgileVpn.sys
970f0000 97108000 rasl2tp rasl2tp.sys
97110000 9768a000 igdkmd32 igdkmd32.sys
97690000 976a4000 HDAudBus HDAudBus.sys
976b0000 976f7000 portcls portcls.sys
97700000 97719000 drmk drmk.sys
97720000 97770000 ks ks.sys
97770000 977c8000 USBXHCI USBXHCI.SYS
977d0000 977fe000 ucx01000 ucx01000.sys
98200000 98224000 HIDCLASS HIDCLASS.SYS
98230000 9823e000 HIDPARSE HIDPARSE.SYS
98240000 9824a000 mouhid mouhid.sys
98250000 9825d000 mouclass mouclass.sys
98260000 9826d000 kbdhid kbdhid.sys
98270000 9827e000 kbdclass kbdclass.sys
98280000 9831e000 srv2 srv2.sys
98320000 983d1000 peauth peauth.sys
983e0000 98438000 srv srv.sys
98450000 9845b000 dump_diskdump dump_diskdump.sys
98460000 98528000 HTTP HTTP.sys
98530000 98567000 srvnet srvnet.sys
98570000 985ae000 mrxsmb10 mrxsmb10.sys
985b0000 985bb000 ndistapi ndistapi.sys
985c0000 987cd000 RTDVHDA RTDVHDA.sys
987d0000 987dc000 hidusb hidusb.sys
987e0000 987f4000 rassstp rassstp.sys
99800000 99ad4000 win32kfull win32kfull.sys
99b40000 99b91000 win32k win32k.sys
9c600000 9c636000 cdd cdd.dll
9c7e0000 9c999000 win32kbase win32kbase.sys
a6400000 a649d000 dxgmms2 dxgmms2.sys
a64a0000 a64ae000 monitor monitor.sys
a64b0000 a64cd000 luafv luafv.sys
a64d0000 a64f0000 wcifs wcifs.sys
a64f0000 a64f9000 rdpvideominiport rdpvideominiport.sys
a6500000 a6558000 cldflt cldflt.sys
a6560000 a6574000 storqosflt storqosflt.sys
a6580000 a65a3000 rdpdr rdpdr.sys
a65b0000 a65ca000 bowser bowser.sys
a65d0000 a6640000 mrxsmb mrxsmb.sys
a6640000 a6672000 mrxsmb20 mrxsmb20.sys
a6680000 a669b000 tsusbhub tsusbhub.sys
a66a0000 a66b0000 lltdio lltdio.sys
a66b0000 a66c4000 mslldp mslldp.sys
a66d0000 a66e4000 rspndr rspndr.sys
a66f0000 a6704000 wanarp wanarp.sys
a6710000 a6721000 mpsdrv mpsdrv.sys
a6730000 a6748000 parport parport.sys
a6750000 a675e000 tcpipreg tcpipreg.sys
a6760000 a676d000 condrv condrv.sys
a6770000 a6d64000 dump_iaStorA dump_iaStorA.sys
a6d90000 a6da6000 dump_dumpfve dump_dumpfve.sys
a6db0000 a6dc5000 SENTINEL SENTINEL.SYS
a6dd0000 a6ddf000 mmcss mmcss.sys
a6de0000 a6dfe000 Ndu Ndu.sys

Unloaded modules:
970a0000 970aa000 WSDScan.sys
97090000 97099000 WSDPrint.sys
95c50000 95c5b000 hiber_storpo
9f840000 9fe34000 hiber_iaStor
9fe40000 9fe56000 hiber_dumpfv
95ff0000 95ff6000 pcdsrvc.pkms
f13a0000 f175d000 iqvw32.sys
970a0000 970aa000 WSDScan.sys
97090000 97099000 WSDPrint.sys
a6750000 a6757000 parvdm.sys
97050000 970b0000 IntcDAud.sys
879c0000 879cb000 dump_storpor
94e60000 95454000 dump_iaStorA
95480000 95496000 dump_dumpfve
95c50000 95c65000 dam.sys
866b0000 866b7000 eelam.sys
879c0000 879cc000 hwpolicy.sys

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karlis.vorslavs11

Prominent
Dec 19, 2017
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Try fresh install of Windows 10 64 bit. Then use driver booster to update your computer drivers
 

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