BSOD & random crashes

[RugaCH]

Hey all,

Hope someone can help me solve this annoying problem with my system.

Description of the issue:
When I either browse the net (Chrome), or play World of Warcraft my PC randomly freezes or goes into BSOD screen.
The behavior in WoW is especially strange - the FPS drops from 99 to around 10-15 and then the screen freezes. A minute or two later the PC restarts itself and everything's peachy again.

I doubt it's due to overheating - got AC in the PC room and the whole PC is watercooled.
I have a slight OC going - so I tried to run everything at stock settings and the issue still occured.

PC Setup:
OS: Windows 10 Pro Build 1803
CPU: Intel i7 6950x @4GHZ
Motherboard: Asus ROG Rampage V Edition 10
RAM: 4x 16GB Corsair Vengeance DDR4-3200
OS HD: Samsung 950 Pro 512GB M.2 SSD
GPU: 2x Gigabyte GeForce GTX 1080 G1 Gaming, 8192 MB GDDR5X in SLI Mode
PSU: Super Flower Leadex 80 Plus Platinum 1200W


This is the most recent minidump windows 10 created:

https://drive.google.com/file/d/11MwnpHYakvc_KMn2D9bmv-oY5hkcnq_r/view?usp=sharing


==================================================
Dump File : 080318-12109-01.dmp
Crash Time : 03.08.2018 00:03:39
Bug Check String :
Bug Check Code : 0x00000133
Parameter 1 : 00000000`00000001
Parameter 2 : 00000000`00001e00
Parameter 3 : fffff801`2a6ee378
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+198430
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+198430
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\080318-12109-01.dmp
Processors Count : 20
Major Version : 15
Minor Version : 17134
Dump File Size : 6,842,804
Dump File Time : 03.08.2018 00:05:42
==================================================

Also, here's the current set of HWMonitor data:

https://drive.google.com/file/d/1X3b399KGJeLvhQB0RWeRuolvyGUzZUif/view?usp=sharing

And the DxDiag infos for good measure:

https://drive.google.com/file/d/1zhX1NhtCzxZuwt6_j2vpHI_uYqXPKMp0/view?usp=sharing


I'd greatly appreciate any support or insight as to what might be causing my issues!

Thanks in advance!

 

[RARRAF]

the Asus ROG Rampage V Edition 10 bios on the latest version

 

[RugaCH]

the Asus ROG Rampage V Edition 10 bios on the latest version

Hey RARRAF, the BIOS version im runnig is the latest non-beta one - 1801. There's a v1902 (Spectre/Meltdown fixes) but that's only in beta.

 

[RARRAF]

your power plan settings are on high performance just checking it might be worth installing who crashed http://www.resplendence.com/whocrashed
see if that gives us any more info on what the is responsible.

 

[RugaCH]

your power plan settings are on high performance just checking it might be worth installing who crashed http://www.resplendence.com/whocrashed
see if that gives us any more info on what the is responsible.

Yes, power plan is on high performance.

I installed whocrashed and it analyzed the dump I posted above:


--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------

Computer name: DESKTOP-H9JKFNI
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\WINDOWS
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., RAMPAGE V EDITION 10
CPU: GenuineIntel Intel(R) Core(TM) i7-6950X CPU @ 3.00GHz Intel586, level: 6
20 logical processors, active mask: 1048575
RAM: 68622893056 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Fri 03.08.2018 00:03:39 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\080318-12109-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x198430)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8012A6EE378, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 03.08.2018 00:03:39 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x2195a8)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8012A6EE378, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 398.82
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 398.82
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 398.82 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DPC_WATCHDOG_VIOLATION





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 398.82 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.

There was a new Game Ready nVidia driver last night (398.82) - the latest crash happened with that driver.

 

[RARRAF]

try this and see how it goes afterwards
Download the latest drivers for your GPU place them on your desktop get Display Driver Uninstaller from here
https://www.wagnardsoft.com/
remove everything after restarting it will probably be 640x480 not great instal your AMD/NVIDIA drivers

 

[RugaCH]

try this and see how it goes afterwards
Download the latest drivers for your GPU place them on your desktop get Display Driver Uninstaller from here
https://www.wagnardsoft.com/
remove everything after restarting it will probably be 640x480 not great instal your AMD/NVIDIA drivers

Thanks, did a clean install of the latest nVidia drivers - let's see how this goes (followed the guide on DDU with Safe Mode and no net after restart etc).

 

[RugaCH]

try this and see how it goes afterwards
Download the latest drivers for your GPU place them on your desktop get Display Driver Uninstaller from here
https://www.wagnardsoft.com/
remove everything after restarting it will probably be 640x480 not great instal your AMD/NVIDIA drivers

Didn't have any issues today - will give this a go until Monday - if by then it hasn't happend again you fixed my issue!

 

[RARRAF]

Good good nice to here

 

[RugaCH]

Only had one crash but it didn't generate a BSOD or a dump - so I guess this is fixed, thanks!