BSOD Resolution Request - Please Help

ironman2284

Reputable
Jun 19, 2015
8
0
4,510
Recurring blue screen of death requires solution

System Information (local)
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computer name: MATT-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: ASUSTeK Computer INC., P5Q
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4293976064 total




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 6/19/2015 5:43:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\061915-28392-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xE87CB)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880101887CB, 0xFFFFF88008B920D0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 341.44
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 341.44
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 341.44 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION



On Fri 6/19/2015 5:39:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\061915-27924-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4211)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800525A3D8, 0xFFFFF88005259C30, 0xFFFFF880012BBEC6)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 6/19/2015 5:38:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\061915-30186-01.dmp
This was probably caused by the following module: hal.dll (hal+0x3541)
Bugcheck code: 0xA (0xCF696000, 0x2, 0x1, 0xFFFFF8000380C541)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 6/19/2015 5:28:21 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\061915-29515-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0xA341)
Bugcheck code: 0xD1 (0xFFFFF30009277800, 0x2, 0x1, 0xFFFFF88010D53341)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.





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Conclusion
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4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 341.44 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


On Wed 6/17/2015 3:54:21 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\061715-24538-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A40)
Bugcheck code: 0x1A (0x41201, 0xFFFFF680005A8600, 0xF76000009942F867, 0xFFFFFA8007066DA0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 6/17/2015 1:54:28 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\061715-24975-01.dmp
This was probably caused by the following module: ataport.sys (ataport+0x1265F)
Bugcheck code: 0x1E (0xFFFFFFFFC000001D, 0xFFFFF88000FD665F, 0x2, 0xFFFFFA8003FC1600)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\ataport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: ATAPI Driver Extension
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MATT-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1611, 11/26/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Matt-PC\Matt
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.39 GB
Total Virtual Memory 8.00 GB
Available Virtual Memory 5.47 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys




1394ohci 1394 OHCI Compliant Host Controller c:\windows\system32\drivers\1394ohci.sys Kernel Driver Yes Manual Running OK Normal No Yes
acpipmi ACPI Power Meter Driver c:\windows\system32\drivers\acpipmi.sys Kernel Driver No Manual Stopped OK Normal No No
adp94xx adp94xx c:\windows\system32\drivers\adp94xx.sys Kernel Driver No Manual Stopped OK Normal No No
adpahci adpahci c:\windows\system32\drivers\adpahci.sys Kernel Driver No Manual Stopped OK Normal No No
adpu320 adpu320 c:\windows\system32\drivers\adpu320.sys Kernel Driver No Manual Stopped OK Normal No No
afd Ancillary Function Driver for Winsock c:\windows\system32\drivers\afd.sys Kernel Driver Yes System Running OK Normal No Yes
agp440 Intel AGP Bus Filter c:\windows\system32\drivers\agp440.sys Kernel Driver No Manual Stopped OK Normal No No
amdk8 AMD K8 Processor Driver c:\windows\system32\drivers\amdk8.sys Kernel Driver No Manual Stopped OK Normal No No
amdppm AMD Processor Driver c:\windows\system32\drivers\amdppm.sys Kernel Driver No Manual Stopped OK Normal No No
amdsata amdsata c:\windows\system32\drivers\amdsata.sys Kernel Driver No Manual Stopped OK Normal No No
amdsbs amdsbs c:\windows\system32\drivers\amdsbs.sys Kernel Driver No Manual Stopped OK Normal No No
amdxata amdxata c:\windows\system32\drivers\amdxata.sys Kernel Driver Yes Boot Running OK Normal No Yes
appid AppID Driver c:\windows\system32\drivers\appid.sys Kernel Driver No Manual Stopped OK Normal No No
arc arc c:\windows\system32\drivers\arc.sys Kernel Driver No Manual Stopped OK Normal No No
arcsas arcsas c:\windows\system32\drivers\arcsas.sys Kernel Driver No Manual Stopped OK Normal No No
asyncmac RAS Asynchronous Media Driver c:\windows\system32\drivers\asyncmac.sys Kernel Driver Yes Manual Running OK Normal No Yes
avgdiska AVG Disk Driver c:\windows\system32\drivers\avgdiska.sys File System Driver Yes System Running OK Normal No Yes
avgidsdriver AVGIDSDriver c:\windows\system32\drivers\avgidsdrivera.sys File System Driver Yes System Running OK Normal No Yes
avgidsha AVGIDSHA c:\windows\system32\drivers\avgidsha.sys File System Driver Yes Boot Running OK Normal No Yes
avgldx64 AVG AVI Loader Driver c:\windows\system32\drivers\avgldx64.sys File System Driver Yes System Running OK Normal No Yes
avgloga AVG Logging Driver c:\windows\system32\drivers\avgloga.sys File System Driver Yes Boot Running OK Normal No Yes
avgmfx64 AVG Mini-Filter Resident Anti-Virus Shield c:\windows\system32\drivers\avgmfx64.sys File System Driver Yes Boot Running OK Normal No Yes
avgrkx64 AVG Anti-Rootkit Driver c:\windows\system32\drivers\avgrkx64.sys File System Driver Yes Boot Running OK Normal No Yes
avgtdia AVG TDI Driver c:\windows\system32\drivers\avgtdia.sys Kernel Driver Yes System Running OK Normal No Yes
b06bdrv Broadcom NetXtreme II VBD c:\windows\system32\drivers\bxvbda.sys Kernel Driver No Manual Stopped OK Normal No No
b57nd60a Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0 c:\windows\system32\drivers\b57nd60a.sys Kernel Driver No Manual Stopped OK Normal No No
beep Beep c:\windows\system32\drivers\beep.sys Kernel Driver Yes System Running OK Normal No Yes
blbdrive blbdrive c:\windows\system32\drivers\blbdrive.sys Kernel Driver Yes System Running OK Normal No Yes
bowser Browser Support Driver c:\windows\system32\drivers\bowser.sys File System Driver Yes Manual Running OK Normal No Yes
brfiltlo Brother USB Mass-Storage Lower Filter Driver c:\windows\system32\drivers\brfiltlo.sys Kernel Driver No Manual Stopped OK Normal No No
brfiltup Brother USB Mass-Storage Upper Filter Driver c:\windows\system32\drivers\brfiltup.sys Kernel Driver No Manual Stopped OK Normal No No
brserid Brother MFC Serial Port Interface Driver (WDM) c:\windows\system32\drivers\brserid.sys Kernel Driver No Manual Stopped OK Normal No No
brserwdm Brother WDM Serial driver c:\windows\system32\drivers\brserwdm.sys Kernel Driver No Manual Stopped OK Normal No No
brusbmdm Brother MFC USB Fax Only Modem c:\windows\system32\drivers\brusbmdm.sys Kernel Driver No Manual Stopped OK Normal No No
brusbser Brother MFC USB Serial WDM Driver c:\windows\system32\drivers\brusbser.sys Kernel Driver No Manual Stopped OK Normal No No
bthmodem Bluetooth Serial Communications Driver c:\windows\system32\drivers\bthmodem.sys Kernel Driver No Manual Stopped OK Normal No No
cdfs CD/DVD File System Reader c:\windows\system32\drivers\cdfs.sys File System Driver No Disabled Stopped OK Normal No No
cdrom CD-ROM Driver c:\windows\system32\drivers\cdrom.sys Kernel Driver Yes System Running OK Normal No Yes
circlass Consumer IR Devices c:\windows\system32\drivers\circlass.sys Kernel Driver No Manual Stopped OK Normal No No
cmbatt Microsoft ACPI Control Method Battery Driver c:\windows\system32\drivers\cmbatt.sys Kernel Driver No Manual Stopped OK Normal No No
compositebus Composite Bus Enumerator Driver c:\windows\system32\drivers\compositebus.sys Kernel Driver Yes Manual Running OK Normal No Yes
crcdisk Crcdisk Filter Driver c:\windows\system32\drivers\crcdisk.sys Kernel Driver No Disabled Stopped OK Normal No No
ctxusbm Citrix USB Monitor Driver c:\windows\system32\drivers\ctxusbm.sys Kernel Driver Yes System Running OK Normal No Yes
dfsc DFS Namespace Client Driver c:\windows\system32\drivers\dfsc.sys File System Driver Yes System Running OK Normal No Yes
discache System Attribute Cache c:\windows\system32\drivers\discache.sys Kernel Driver Yes System Running OK Normal No Yes
disk Disk Driver c:\windows\system32\drivers\disk.sys Kernel Driver Yes Boot Running OK Normal No Yes
drmkaud Microsoft Trusted Audio Drivers c:\windows\system32\drivers\drmkaud.sys Kernel Driver No Manual Stopped OK Normal No No
ebdrv Broadcom NetXtreme II 10 GigE VBD c:\windows\system32\drivers\evbda.sys Kernel Driver No Manual Stopped OK Normal No No
elxstor elxstor c:\windows\system32\drivers\elxstor.sys Kernel Driver No Manual Stopped OK Normal No No
errdev Microsoft Hardware Error Device Driver c:\windows\system32\drivers\errdev.sys Kernel Driver No Manual Stopped OK Normal No No
exfat exFAT File System Driver c:\windows\system32\drivers\exfat.sys File System Driver No Manual Stopped OK Normal No No
fastfat FAT12/16/32 File System Driver c:\windows\system32\drivers\fastfat.sys File System Driver Yes Manual Running OK Normal No Yes
fdc Floppy Disk Controller Driver c:\windows\system32\drivers\fdc.sys Kernel Driver Yes Manual Running OK Normal No Yes
fileinfo File Information FS MiniFilter c:\windows\system32\drivers\fileinfo.sys File System Driver Yes Boot Running OK Normal No Yes
filetrace Filetrace c:\windows\system32\drivers\filetrace.sys File System Driver No Manual Stopped OK Normal No No
flpydisk Floppy Disk Driver c:\windows\system32\drivers\flpydisk.sys Kernel Driver Yes Manual Running OK Normal No Yes
gagp30kx Microsoft Generic AGPv3.0 Filter for K8 Processor Platforms c:\windows\system32\drivers\gagp30kx.sys Kernel Driver No Manual Stopped OK Normal No No
gearaspiwdm GEAR ASPI Filter Driver c:\windows\system32\drivers\gearaspiwdm.sys Kernel Driver Yes Manual Running OK Normal No Yes
hcw85cir Hauppauge Consumer Infrared Receiver c:\windows\system32\drivers\hcw85cir.sys Kernel Driver No Manual Stopped OK Normal No No
hdaudaddservice Microsoft 1.1 UAA Function Driver for High Definition Audio Service c:\windows\system32\drivers\hdaudio.sys Kernel Driver No Manual Stopped OK Normal No No
hdaudbus Microsoft UAA Bus Driver for High Definition Audio c:\windows\system32\drivers\hdaudbus.sys Kernel Driver Yes Manual Running OK Normal No Yes
hidbatt HID UPS Battery Driver c:\windows\system32\drivers\hidbatt.sys Kernel Driver No Manual Stopped OK Normal No No
hpsamd HpSAMD c:\windows\system32\drivers\hpsamd.sys Kernel Driver No Manual Stopped OK Normal No No
http HTTP c:\windows\system32\drivers\http.sys Kernel Driver Yes Manual Running OK Normal No Yes
hwpolicy Hardware Policy Driver c:\windows\system32\drivers\hwpolicy.sys Kernel Driver Yes Boot Running OK Normal No Yes
i8042prt i8042 Keyboard and PS/2