Hi everyone. I need help to understand what is going on with my system.
I got a ASUS TUF X570 Gaming Plus + Ryzen 7 5800X at the beginning of May, and started getting some BSOD after 2 weeks with the pieces. But Windows did save only 2 memory dumps from almost 5 BSOD I got. The BSOD itself were too fast for me to read the code on screen, even disabling the restart on system failure. It just restarted right away.
Looking on the memory dumps, one have "AuthenticAMD" and "Firefox.exe" process market as the reason for the BSOD, and the other have "AuthenticAMD" and "dwm.exe". The bugcheck code is 124 for both, but:
In the first BSOD dump saved, it says 0x124_0_AuthenticAMD_Processor_Unknown_Image_AuthenticAMD.sys as reason;
The second one says 0x124_0_AuthenticAMD_Processor_Bus_L1_SRC_IRD_I_notTimeOut_Image_AuthenticAMD.sys.
I tried to search about these errors but didn't find anything conclusive, only people saying that the bugcheck 124 can be caused by CPU problem, memory problem, driver problem and etc. I tested my memory (2x8GB Crucial Ballistix Elite - later I found that one stick min speed is 2133mhz, and the other is 2400mhz, but both are advertised that runs at 3000mhz with the same latency) for 6 hours overnight with MemTest64 and got no errors. I tried to stress test my CPU and got no errors, and I don't know how and what to test on my Motherboard to seek for errors.
The BSODs happen with a 5~7 days interval on average, so isn't something that happens often, but I'm worried because the parts (CPU and MOBO) are new and kinda expensive now.
The situation at the time the BSODs happened was: Watching a Twitch stream on the second monitor, having HWInfo64 running to monitor temps and playing Black Desert Online on fullscreen on my main monitor.
Is it there anything that I can do to test my hardware properly and try do determine the exact cause of the BSOD, or just RMA the pieces?
To make sure I list my gear correctly:
Motherboard: ASUS TUF GAMING X570-PLUS_BR - Latest stable BIOS
CPU: AMD Ryzen 7 5800X
GPU: EVGA GeForce RTX 2070 Super XC Gaming 8GB GDDR6
Memory: 1 - Crucial Ballistix Elite 8GB 1066.7 MHz (DDR4-2133 / PC4-17000)
2- Crucial Ballistix Elite 8GB 1200.0 MHz (DDR4-2400 / PC4-19200)
//When I first went from a DDR3 system to a DDR4, I bought only one memory stick and later I got the other one. I have them kinda since 2019 and since then it worked well running at 3000Mhz, as advertised. I thought they were the same, but this year I saw that they have different min speeds.
PSU: EVGA 650W 80 Plus Gold (model 100-GD-0650-V, if is necessary to search about)
First dump: https://1drv.ms/u/s!Ati9ySBYu4UqmhNVh7ftz_F0ePyY?e=AhgDh4
Second dump: https://1drv.ms/u/s!Ati9ySBYu4UqmhThr-faHjJTgtOl?e=ULDV9Y
Thanks in advance.
I got a ASUS TUF X570 Gaming Plus + Ryzen 7 5800X at the beginning of May, and started getting some BSOD after 2 weeks with the pieces. But Windows did save only 2 memory dumps from almost 5 BSOD I got. The BSOD itself were too fast for me to read the code on screen, even disabling the restart on system failure. It just restarted right away.
Looking on the memory dumps, one have "AuthenticAMD" and "Firefox.exe" process market as the reason for the BSOD, and the other have "AuthenticAMD" and "dwm.exe". The bugcheck code is 124 for both, but:
In the first BSOD dump saved, it says 0x124_0_AuthenticAMD_Processor_Unknown_Image_AuthenticAMD.sys as reason;
The second one says 0x124_0_AuthenticAMD_Processor_Bus_L1_SRC_IRD_I_notTimeOut_Image_AuthenticAMD.sys.
I tried to search about these errors but didn't find anything conclusive, only people saying that the bugcheck 124 can be caused by CPU problem, memory problem, driver problem and etc. I tested my memory (2x8GB Crucial Ballistix Elite - later I found that one stick min speed is 2133mhz, and the other is 2400mhz, but both are advertised that runs at 3000mhz with the same latency) for 6 hours overnight with MemTest64 and got no errors. I tried to stress test my CPU and got no errors, and I don't know how and what to test on my Motherboard to seek for errors.
The BSODs happen with a 5~7 days interval on average, so isn't something that happens often, but I'm worried because the parts (CPU and MOBO) are new and kinda expensive now.
The situation at the time the BSODs happened was: Watching a Twitch stream on the second monitor, having HWInfo64 running to monitor temps and playing Black Desert Online on fullscreen on my main monitor.
Is it there anything that I can do to test my hardware properly and try do determine the exact cause of the BSOD, or just RMA the pieces?
To make sure I list my gear correctly:
Motherboard: ASUS TUF GAMING X570-PLUS_BR - Latest stable BIOS
CPU: AMD Ryzen 7 5800X
GPU: EVGA GeForce RTX 2070 Super XC Gaming 8GB GDDR6
Memory: 1 - Crucial Ballistix Elite 8GB 1066.7 MHz (DDR4-2133 / PC4-17000)
2- Crucial Ballistix Elite 8GB 1200.0 MHz (DDR4-2400 / PC4-19200)
//When I first went from a DDR3 system to a DDR4, I bought only one memory stick and later I got the other one. I have them kinda since 2019 and since then it worked well running at 3000Mhz, as advertised. I thought they were the same, but this year I saw that they have different min speeds.
PSU: EVGA 650W 80 Plus Gold (model 100-GD-0650-V, if is necessary to search about)
First dump: https://1drv.ms/u/s!Ati9ySBYu4UqmhNVh7ftz_F0ePyY?e=AhgDh4
Second dump: https://1drv.ms/u/s!Ati9ySBYu4UqmhThr-faHjJTgtOl?e=ULDV9Y
Thanks in advance.
Last edited:
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