Question BSOD - System Service Exception - Asio.sys

[Izu_Peninsula]

Installed a new CPU (Ryzen 5 5500) and new MB (ASRock A520M-HDV) with 32gb RAM. Kept my old HDD with Windows 10 installed.

The system boots to the sign in screen. After I sign in, I get the BSOD. I CAN get into safe mode. Is there any way to bypass the Asio.sys drivers so I can get into windows and install the new drivers from the CD that came with the board?

 

[Colif]

asio.sys is used by windows to talk to network driver, try downloading Win10 Auto Installation Program (NDIS) from under the windows header here: https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

no real way to update drivers in safe mode. You could perhaps unplug your Ethernet cable and see if that helps as network drivers shouldn't run if you not connected. If you use a wifi dongle, unplug it- and what model is it?

Perhaps download latest realtek drivers on other PC, put on a USB and install on PC that gets BSOD


Can you also follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

just in case fix doesn't help.

 

[Bob.B]

Installed a new CPU (Ryzen 5 5500) and new MB (ASRock A520M-HDV) with 32gb RAM. Kept my old HDD with Windows 10 installed.

The system boots to the sign in screen. After I sign in, I get the BSOD. I CAN get into safe mode. Is there any way to bypass the Asio.sys drivers so I can get into windows and install the new drivers from the CD that came with the board?

Don't be surprised that the only way to get the pc to function proper is a clean install of w10.

 

[Colif]

Installed a new CPU (Ryzen 5 5500) and new MB (ASRock A520M-HDV) with 32gb RAM. Kept my old HDD with Windows 10 installed.

Bob's right.

3 results can happen if you move windows from one pc to another

1. It works fine
2. it works but has errors
3. it doesn't work at all

swapping CPU & MB counts as a new PC to windows.

follow this: https://forums.tomshardware.com/threads/windows-10-clean-install-tutorial.3170366/

if anything on C you want to save, try this:
boot from installer

• on screen after languages, choose repair this pc, not install.
  
• choose troubleshoot
  
• choose advanced
  
• choose command prompt
  
• type notepad and press enter
  
• in notepad, select file>open
  
• Use file explorer to copy any files you need to save to USB or hdd
  

 

[ubuysa]

Installed a new CPU (Ryzen 5 5500) and new MB (ASRock A520M-HDV) with 32gb RAM. Kept my old HDD with Windows 10 installed.

And that's almost certainly your problem. When Windows installs it configures itself for the hardware platform it's being installed on, and you've just changed the platform. Not only that, but all the chipset drivers will be for the old motherboard and CPU. I do appreciate that you don't want to have to clean install Windows and all your apps, but with a hardware change of this magnitude that's the safest (and ultimately fastest) way to a stable system.

When you're in a hole, stop digging.