[SOLVED] BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

[jeerotus]

Hello i have been struggling with bluescreens recently. First i got Driver_IRQL_NOT_LESS_OR_EQUAL but i think it was vanguard(valorant anticheat). I deleted it and no bluescreens in week. Today i got this new one. I have DDU my nvidia drivers week ago and installed them again. Now it says caused by dxgmms2.sys. I googled it and its something about graphics. I was just watching stream and it happened. Last bsod also happened when watching twitch stream.I have my minidumps files HERE. I really need help. Last time nobody even replied and i dont know where to ask help anymore im so desperated. I can give more info if needed i just dont know what else i need to give you.

 

[Colif]

You should try running DDU in safe mode and reinstall GPU drivers.

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

forums.tomshardware.com

 

[jeerotus]

You should try running DDU in safe mode and reinstall GPU drivers.

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

forums.tomshardware.com

I have done it week ago like i said in post. I entered safe mode and uninstalled all nvidia drivers. Audion PhysX and everything and then downloaded only Nvidia drivers without geforce experience.

 

[Colif]

okay, i have asked a friend to convert the dump files so we see what else it might be. He will reply later on.
Most of time its GPU drivers so even thought really small chance its audio, I haven't seen it yet.
since only other driver mentioned is ntoskrnl and its the windows kernel, we need to look at dumps to see what else was running at time.

you could try ddu and instead of getting drivers from NVIDIA directly, run windows update and use older NVIDIA drivers.

What are specs of the PC? dumps will show some info but not all.

 

[jeerotus]

okay, i have asked a friend to convert the dump files so we see what else it might be. He will reply later on.
Most of time its GPU drivers so even thought really small chance its audio, I haven't seen it yet.
since only other driver mentioned is ntoskrnl and its the windows kernel, we need to look at dumps to see what else was running at time.

you could try ddu and instead of getting drivers from NVIDIA directly, run windows update and use older NVIDIA drivers.

What are specs of the PC? dumps will show some info but not all.

Specs
CPU:i7 6700k
GPU:GTX 1080 8gb windforce OC
RAM:2x8gb Crucial Ballistix Sport LT 3000 MHz DDR4 (Running at 3000mhz)
MOBO:Asus Z170-A
PSU:Corsair 650W (cant remember model, But its less than year old)
M.2 Samsung SSD, 2 more Normal ssd and one 1tb HDD.

When i try to run Driver verifier computer crashes in 30sec. I have ran windows memory test and memtest86 1 pass. Its weird i dont get bluescreens when playing games but they appear when i watch stream or youtube video.
EDIT: Temps are looking normal all the time.

 

[Colif]

driver verifer is like that, I generally don't suggest it unless I have run out of other ways to get driver to show itself. DV has a nasty habit of causing boot loops. I have seen it break windows and cause people to reinstall to escape it... so yeah, last choice normally.

 

[Colif]

do you use a WIFI adapter?

 

[jeerotus]

do you use a WIFI adapter?

You mean like external wifi adapter? I dont have one and i dont use wifi on my pc. I get my internet with ethernet cable. But i used to have usb widi adapter but not anymore.

 

[Colif]

okay, was just thinking it might have been cause. USB items can cause GPU to play up as on some systems the USB is controlled by same chip as GPU and can cause problems. It happened to me.

I won't guess anymore until I see results of dumps.

 

[jeerotus]

okay, was just thinking it might have been cause. USB items can cause GPU to play up as on some systems the USB is controlled by same chip as GPU and can cause problems. It happened to me.

I won't guess anymore until I see results of dumps.

I dont have that on my usb port. My usb ports i have in use. Keyboard,Mouse,USB-microphone. I had problem when i got this PC. Everytime i stressed pc my audio and microphone got reallly bad popping and crackling. I tried everything and used weeks to find the problem. Solution was to lower CPU VCCIO Voltage and CPU System agent voltage. It have been working fine for long time and i have stress tested and everything. So i doubt that is the problem but i just mention it here.

 

[gardenman]

The folder you linked to is empty. There are no minidumps.

 

[jeerotus]

The folder you linked to is empty. There are no minidumps.

Now there is dmp files. Two latest are related to this post but i posted all.

 

[gardenman]

I ran the 5 newest dump files through the debugger and got the following information: https://jsfiddle.net/x8ey6rh5/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	082521-15703-01.dmp (Aug 25 2021 - 09:33:42)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: chrome.exe)
Uptime:	0 Day(s), 3 Hour(s), 32 Min(s), and 28 Sec(s)

File information:	082021-15968-01.dmp (Aug 20 2021 - 08:47:32)
Bugcheck:	DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 1 Hour(s), 25 Min(s), and 46 Sec(s)

File information:	081821-22671-01.dmp (Aug 18 2021 - 07:58:20)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 33 Sec(s)

File information:	081821-21078-01.dmp (Aug 18 2021 - 07:59:32)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 45 Sec(s)

File information:	081721-15750-01.dmp (Aug 17 2021 - 12:52:57)
Bugcheck:	DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 3 Hour(s), 14 Min(s), and 16 Sec(s)

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://www.asus.com/us/SupportOnly/Z170-A/HelpDesk_Download/

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

1st crash: victim System
Caused by GPU drivers. Dump mentions DirectX so its obviously the 1st one on your report as well

2nd crash: Victim System
Not obvious, only 3 lines in dump and all it tells me is CPU looked in ram and didn't like what it got back.

3rd crash: Victim System
This one mentions HIDCLASS which is used by windows to control mouse/keyboard/USB devices

4th crash: victim System
Also mentions HIDCLASS

5th crash: Victim System
Not obvious

see if any newer drivers for gamepad maybe?

Jun 13 2016	LGBusEnum.sys	Logitech GamePanel Virtual Bus Enumerator driver http://support.logitech.com/
Jun 13 2016	LGJoyXlCore.sys	Logitech Gaming Software driver http://support.logitech.com/
Jun 13 2016	LGVirHid.sys	Logitech Gamepanel Virtual HID Device driver http://support.logitech.com/

I don't see many USB drivers there and that is mostly what HID is used for.

Keyboard,Mouse,USB-microphone.

how old are they? what are brands/models of each?

I don't know if these are involved

Jul 10 2018	asmthub3.sys	ASMedia USB 3.0 Hub driver http://www.asmedia.com.tw/
Jul 10 2018	asmtxhci.sys	ASMedia USB 3.0 driver http://www.asmedia.com.tw/

 

[jeerotus]

1st crash: victim System
Caused by GPU drivers. Dump mentions DirectX so its obviously the 1st one on your report as well

2nd crash: Victim System
Not obvious, only 3 lines in dump and all it tells me is CPU looked in ram and didn't like what it got back.

3rd crash: Victim System
This one mentions HIDCLASS which is used by windows to control mouse/keyboard/USB devices

4th crash: victim System
Also mentions HIDCLASS

5th crash: Victim System
Not obvious

see if any newer drivers for gamepad maybe?

Jun 13 2016	LGBusEnum.sys	Logitech GamePanel Virtual Bus Enumerator driver http://support.logitech.com/
Jun 13 2016	LGJoyXlCore.sys	Logitech Gaming Software driver http://support.logitech.com/
Jun 13 2016	LGVirHid.sys	Logitech Gamepanel Virtual HID Device driver http://support.logitech.com/

I don't see many USB drivers there and that is mostly what HID is used for.

how old are they? what are brands/models of each?

I don't know if these are involved

Jul 10 2018	asmthub3.sys	ASMedia USB 3.0 Hub driver http://www.asmedia.com.tw/
Jul 10 2018	asmtxhci.sys	ASMedia USB 3.0 driver http://www.asmedia.com.tw/

Mouse: Logitech G PRO Wireless
Keyboard:Varmilo MIYA-69 [less than half year old]
Microphone:Some cheap 20€ usb mic(no drivers for it just plug and play)
Edit:I checked my motherboard drivers from asus and newest ASmedia driver was from 2016. I uninstalled and will reinstall them. I will do same for logitech driver because there is no option to look for updates in logitech software.

 

[Ludens997]

Hello i have been struggling with bluescreens recently. First i got Driver_IRQL_NOT_LESS_OR_EQUAL but i think it was vanguard(valorant anticheat). I deleted it and no bluescreens in week. Today i got this new one. I have DDU my nvidia drivers week ago and installed them again. Now it says caused by dxgmms2.sys. I googled it and its something about graphics. I was just watching stream and it happened. Last bsod also happened when watching twitch stream.I have my minidumps files HERE. I really need help. Last time nobody even replied and i dont know where to ask help anymore im so desperated. I can give more info if needed i just dont know what else i need to give you.

I have been struggling with the same problem, about 2 weeks ago I decided to disable "windows 10 fast startup", after that I have not had BSOD during this time (although I do not consider it the definitive solution but it seems to be a problem of windows itself).
here is a link to how to disable this function: https://help.uaudio.com/hc/en-us/articles/213195423-How-To-Disable-Fast-Startup-in-Windows-10