BSOD The computer has rebooted from a bugcheck. 0xa0000001

[Cradex]

I was just browsing facebook and i got a BSOD with the error on it right after the BSOD and the computer was in the process of restarting it started installing updates any ideas?

 

[johnbl]

this bugcheck seems to come from AMD graphics cards when they detect a internal error.
Most often on overclocked cards or cards that don't have proper power applied to the supplemental power connectors of the graphics card.
(would have the same effect if the card fans were blocked and it overheated)

tends to happen on the various x versions of the card that are factory overclocked by the vendor. People often indicate that the problem is "fixed" when they underclock the card back to a slower clock rate.

also tends to happen more on systems that tweak(BIOS setting) the PCI bus clock from the default value of 100MHz to 103MHz
(overclocked GPU on a overclocked bus is not good news)

 

[Cradex]

this bugcheck seems to come from AMD graphics cards when they detect a internal error.
Most often on overclocked cards or cards that don't have proper power applied to the supplemental power connectors of the graphics card.
(would have the same effect if the card fans were blocked and it overheated)

tends to happen on the various x versions of the card that are factory overclocked by the vendor. People often indicate that the problem is "fixed" when they underclock the card back to a slower clock rate.

also tends to happen more on systems that tweak(BIOS setting) the PCI bus clock from the default value of 100MHz to 103MHz
(overclocked GPU on a overclocked bus is not good news)

I never overclocked and the crad cant overheat cuase i dont even play video games anymore it happened while i was on facebook and weird thing is windows installed updates right after

 

[Cradex]

this is what i got from WhoCrashed
On Thu 8/28/2014 11:21:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-43250-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

 

[johnbl]

browsers often turn on hardware acceleration to get the GPU to do some work. You might google on how to turn it off and see if that prevents the bugcheck.

this is what i got from WhoCrashed
On Thu 8/28/2014 11:21:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-43250-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

 

[Cradex]

browsers often turn on hardware acceleration to get the GPU to do some work. You might google on how to turn it off and see if that prevents the bugcheck.

this is what i got from WhoCrashed
On Thu 8/28/2014 11:21:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-43250-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

Um on internet explor when u pres alt a menu comes then u go to internet options and i clicked advance and the first option is to use software rendering instead of gpu is this what u mean?

 

[johnbl]

yep, give that a try.

browsers often turn on hardware acceleration to get the GPU to do some work. You might google on how to turn it off and see if that prevents the bugcheck.

this is what i got from WhoCrashed
On Thu 8/28/2014 11:21:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-43250-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

Um on internet explor when u pres alt a menu comes then u go to internet options and i clicked advance and the first option is to use software rendering instead of gpu is this what u mean?

 

[Cradex]

yep, give that a try.

browsers often turn on hardware acceleration to get the GPU to do some work. You might google on how to turn it off and see if that prevents the bugcheck.

this is what i got from WhoCrashed
On Thu 8/28/2014 11:21:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-43250-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

Um on internet explor when u pres alt a menu comes then u go to internet options and i clicked advance and the first option is to use software rendering instead of gpu is this what u mean?

Alright i did it and i also did it for adobe flash player. i right clicked a video and went to setting and i unchecked it