BSOD Then swaps background and is same background as main Desktop

NeeRix

Distinguished
Jan 24, 2014
3
0
18,510
My windows 10 Alienware laptop randomly blue screened and its not to shocking seeing, as all our windows 10 computers seem to bluescreen like its going out of style. but I googled the error tag and proceeded to fix it. The error was a Nvidia driver outdated and I then updated. But I realized my background changed and to my horror was the same background as my primary PC (desktop gaming rig) There are a few ways the laptop and the desktop are connected Steam Geforce etc
Im a little concerned because I'm almost positive I have never once downloaded the same wallpaper on this laptop. and why it would steal my desktops wallpaper and replace it after BSOD I dont understand. If someone could shed some light on what happened that would be great.

the BSOD was "System Thread Exception Not Handled"

Here is the first set of my dxdiag.txt right after the bluescreen. too much text for an upload site
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System Information
------------------
Time of this report: 1/7/2016, 17:33:09
Machine name: CLOAK-PC
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Alienware 15 R2
BIOS: 1.2.2
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 8192MB RAM
Available OS Memory: 8092MB RAM
Page File: 3675MB used, 5696MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode

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DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
 
Solution
Hi,

Please do try some of these troubleshooting steps that may help.
- Start by running a virus/malware scan.
- Here's a guide and tools you can use: http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- Once done next to do is to clean install the graphics card driver.
- Again here's a link for the complete guide and tools: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html
- Lastly run Windows Update and install all available updates.

Hopefully these will help in solving the issue.
Hi,

Please do try some of these troubleshooting steps that may help.
- Start by running a virus/malware scan.
- Here's a guide and tools you can use: http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- Once done next to do is to clean install the graphics card driver.
- Again here's a link for the complete guide and tools: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html
- Lastly run Windows Update and install all available updates.

Hopefully these will help in solving the issue.
 
Solution

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