[SOLVED] BSOD when gaming

[Tom21209]

My laptop randomly gets bsod when i game. About 4 to 5 times a day, and different stop code every time. However for the last 4 bsod, it shows me whea uncorrectable error. I tried using sfc/ scannow ,chkdsk and windows 10 memory diagnostic. I also tried resetting my laptop, however the problem isnt solved. I dont think its due to the temp because when i ran 3d mark stress test yesterday, my laptop didnt get bsod. The bsod seems to be very random and frequent, i absolutely have no idea how to fix it. I have updated all my drivers to the latest version, doesnt fix the issue.
model of my laptop msi ge75 9sf
Specs of my laptop
cpu i7 9750h
gpu rtx 2070 laptop
ram 32gb

 

[PC Tailor]

Welcome to the forums!

Please post the dump files onto this thread for us to download and view - here is some info if you are unsure on dump files:

How To - Handy details to include in Blue Screen of Death posts

If you make a post asking for help with Blue Screen of Death errors, can you please do the following: 1.Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in...

forums.tomshardware.com

WHEA stands for Windows Hardware Error Architecture and most often is indeed a hardware problem. It can be caused by excessive temperatures leading to a hardware fault also.

What temperatures is your CPU and GPU reaching under load?

 

[Tom21209]

Welcome to the forums!

Please post the dump files onto this thread for us to download and view - here is some info if you are unsure on dump files:

How To - Handy details to include in Blue Screen of Death posts

If you make a post asking for help with Blue Screen of Death errors, can you please do the following: 1.Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in...

forums.tomshardware.com

WHEA stands for Windows Hardware Error Architecture and most often is indeed a hardware problem. It can be caused by excessive temperatures leading to a hardware fault also.

What temperatures is your CPU and GPU reaching under load?

I cant find MEMORY.dump on my pc, also i didnt keep in check with the temp. I will check the temp next time i game to see if it is the cause of the crash

 

[PC Tailor]

I cant find MEMORY.dump on my pc, also i didnt keep in check with the temp. I will check the temp next time i game to see if it is the cause of the crash

It should just be in your system root / minidump folder. (If it is a minidump) Are you saying the folder or file does not exist at all?

Have you verified Windows is configured (as per the guide ) to create dump files?

 

[Tom21209]

It should just be in your system root / minidump folder. (If it is a minidump) Are you saying the folder or file does not exist at all?

Have you verified Windows is configured (as per the guide ) to create dump files?

Yea, the system is set to create MEMORY.dmp
but I just cant find find either the minidump folder or the dump file
I have hidden items turned on, so I should be able to see all hidden files however, still cant find them

 

[PC Tailor]

I know you have checked RAM with windows memory diagnostic, but on the basis that it sounds like your PC is not generating dump files depsite being set to, I would test your Storage drive and RAM as below (memtest is much more robust than Windows memory diag):

RAM:

Test RAM with PassMark MemTest86 (version 10.6 was used)

PassMark MemTest86 is a stand alone memory testing software program originally developed for x86 computers. It was re-written to work on x64 devices (with the native 64-bit support) and on new UEFI-based machines. Follow the instructions below for running MemTest86 from either a USB drive...

www.sysnative.com

Storage:

How to use SeaTools for Windows | Support Seagate US

Tutorial for the use of SeaTools for Windows, explaining the most common features:

www.seagate.com