BSOD when opening Photoshop CC

ccwriter1

Reputable
Jan 7, 2016
5
0
4,520
Have been using Adobe CC for some time - no problems at all. Then suddenly I'm getting BSOD every time I open Photoshop CC. Indesign & Illustrator run perfectly fine. All other applications & software on PC run perfectly. Just happening with Photoshop CC. All drivers are up to date. Checked for virus. Made no changes to PC at all prior to this starting 2 days ago. Restored back to last Windows updates (Dell thought it might be a corrupted windows update file) = not resolved. Uninstalled & reinstalled Photoshop = not resolved. Assigned my NVidia driver to Photoshop CC = not resolved. Uninstalled & reinstalled Nortons 360 = not resolved. Have run every internal test I can on my laptop = all hardware passed. Don't know what else to try! Message at dump is: KERNEL SECURITY CHECK FAILURE. Laptop is Alienware 17 R2, Windows 8.1, NVidia GTX 970. HELP!
 
Solution
Finally resolved! Solution for me was to roll back my GeForce Nvidia GTX 970 driver. Rolled back from driver version 361.43 (release date 21.12.15) to driver version 359.06 (release date 01.12.15). Machine stable, Photoshop opening and running! Happy 🙂
Finally resolved! Solution for me was to roll back my GeForce Nvidia GTX 970 driver. Rolled back from driver version 361.43 (release date 21.12.15) to driver version 359.06 (release date 01.12.15). Machine stable, Photoshop opening and running! Happy 🙂
 
Solution