[SOLVED] BSOD when playing games and running Twitch studio

[Kristoff212]

Been getting BSOD when gaming and streaming on Twitch through Twitch studio, the game in particular that's been causing problems is Dead By Daylight ever since the latest update. I also had the same issue last night though with another game Home Sweet Home: Survive, I changed the encoder that Twitch studio uses and it still caused a BSOD very early on (before I could even find a session to play in). If I don't use twitch studio while gaming my computer seems to function just fine with no issues but I'm thinking there's a system fault somewhere that's causing this to happen so I'd rather get that resolved. One of the errors that showed when I had the BSOD on Home Sweet Home: Survive was SYSTEM_THREAD_EXCEPTION_NOT_HANDLED if that helps at all.

System is looking like this:

Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
System Manufacturer: ASUS
ASUS Prime Z490-A Motherboard
Processor: Intel(R) Core(TM) i7-10700KF CPU @ 3.80GHz (16 CPUs), ~3.8GHz
Memory: 16384MB RAM
Card name: NVIDIA GeForce RTX 3060 Ti
Manufacturer: NVIDIA
Display Memory: 16193 MB
Dedicated Memory: 8050 MB
Shared Memory: 8143 MB
PSU: Corsair TX750M 750W 80 Plus Gold Power Supply

Also I looked into this type of issue a little and people seemed to blame RAM for this occurring in a lot of instances, I've checked my RAM using the windows memory diagnostic tool and there were no problems found so I've ruled that out.

 

[Colif]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

 

[Kristoff212]

Yeah, turns out my computer was already creating the memory dumps from the previous BSODs.

Here's the link to the zip Dropbox (Dumps)

 

[Colif]

okay, i will ask a friend to convert them, he is likely asleep now.

 

[gardenman]

5am. I'm going back to bed in a few minutes.

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/tdmLf4ah/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	051321-7468-01.dmp (May 13 2021 - 18:03:53)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	9 Day(s), 1 Hour(s), 26 Min(s), and 27 Sec(s)

File information:	051321-5765-01.dmp (May 13 2021 - 18:34:42)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Driver warnings:	*** WARNING: Unable to verify timestamp for cfosspeed6.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 22 Min(s), and 14 Sec(s)

File information:	051321-5500-01.dmp (May 13 2021 - 18:12:10)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: TwitchStudioAgent.exe)
Uptime:	0 Day(s), 0 Hour(s), 07 Min(s), and 58 Sec(s)

File information:	050421-9453-01.dmp (May 4 2021 - 16:34:34)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: TwitchStudioAgent.exe)
Uptime:	14 Day(s), 0 Hour(s), 15 Min(s), and 05 Sec(s)

File information:	050421-5718-01.dmp (May 4 2021 - 16:37:09)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Driver warnings:	*** WARNING: Unable to verify timestamp for cfosspeed6.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 16 Sec(s)

Comment: The overclocking driver "NTIOLib_X64.sys" was found on your system. (MSI Afterburner or other MSI software)

Possible Motherboard page: https://www.asus.com/us/Motherboards-Components/Motherboards/All-series/PRIME-Z490-A/
There is a BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

lol at image.

Sep 10 2020

cfosspeed6.sys

cFosSpeed driver (cFos Software)

caused two of the bsod.
I can't recall what its part of, something to do with internet downloading, , it could be an Asus program running it. They like internet boosters

error 1 mentions

1. netio.sys which is network Input output driver
2. ndis.sys - network Driver Interface Specification
3. and tcpip.sys - transmission control protocol/internet protocol

These are all parts of windows used to talk to internet drivers - essentially, error 1 screaming its a network driver or maybe the other one mentioned in errors 2 and 5
error 2 caused by cfosSpeed.sys
error 3 is very similar, mentions a few different parts of windows but they are all network related

1. ndu.sys - network data usage
2. afd.sys - ancillary function driver for winsock

error 4 is similar to error 3
error 5 blames cfosSpeed.sys

I wish all BSOD reports I got were this easy to work out.

Your actual lan drivers appear to be up to date

Sep 17 2020

e2f68.sys

Intel(R) Ethernet Adapter NDIS driver

so its not them, just the cfosSpeed program

 

[Kristoff212]

Thank you very much both of you for your help I appreciate it, I was hoping it wasn't something deep rooted as it only happened under certain conditions and this clarifies things considerably