So I bought a new laptop Acer Predator Helios 300 (2019) i5-9th gen rtx 2060. It has been a month and I have frequent BSOD playing heavy games like APEX LEGENDS or COD:WZ but can handle games like League of legends. BSOD varies from SYSTEM\_SERVICE\_EXCEPTION, UNEXPECTED\_STORE EXCEPTION, STORE DATA STRUCTURE CORRUPTION is the latest. I tested using memtest86 all passed 4 test using 2x8gb ram 2666 ferquency at the same time. Used Hd tune to see if I have storage errors in hdd and ssd. I just recently Reset my windows 10 in hopes of getting rid of the BSOD but after downloading APEX LEGENDS and tried playing with it BSOD still occurs. I am at lost now on what could the issue be.
Before resetting I also updated my bios and updated windows 10 to ver 2004 in hope of fixing the issue but the issue still persists.
Here are 2 mini dumps for reference ( forgot to backup pas minidump before resetting windows ):
==================================================
Dump File : 070120-10968-01.dmp
Crash Time : 01/07/2020 8:06:48 pm
Bug Check String :
Bug Check Code : 0x000001c7
Parameter 1 : 00000000\
Parameter 3 : 00000000\
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3dda20
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.329 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3dda20
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\\Windows\\Minidump\\070120-10968-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 19041
Dump File Size : 2,396,318
Dump File Time : 01/07/2020 8:07:20 pm
==================================================
==================================================
Dump File : 070220-10812-01.dmp
Crash Time : 02/07/2020 8:03:38 pm
Bug Check String :
Bug Check Code : 0x000001c7
Parameter 1 : 00000000\
Parameter 3 : 00000000\
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3dda20
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.329 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3dda20
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\\Windows\\Minidump\\070220-10812-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 19041
Dump File Size : 2,562,178
Dump File Time : 02/07/2020 8:04:08 pm
==================================================
much info on how to fix this is a great help thanks!
Before resetting I also updated my bios and updated windows 10 to ver 2004 in hope of fixing the issue but the issue still persists.
Here are 2 mini dumps for reference ( forgot to backup pas minidump before resetting windows ):
==================================================
Dump File : 070120-10968-01.dmp
Crash Time : 01/07/2020 8:06:48 pm
Bug Check String :
Bug Check Code : 0x000001c7
Parameter 1 : 00000000\
00000000
Parameter 2 : ffffd407\
8c85e000Parameter 3 : 00000000\
cdab1308
Parameter 4 : 00000000\
001b873eCaused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3dda20
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.329 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3dda20
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\\Windows\\Minidump\\070120-10968-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 19041
Dump File Size : 2,396,318
Dump File Time : 01/07/2020 8:07:20 pm
==================================================
==================================================
Dump File : 070220-10812-01.dmp
Crash Time : 02/07/2020 8:03:38 pm
Bug Check String :
Bug Check Code : 0x000001c7
Parameter 1 : 00000000\
00000000
Parameter 2 : ffffe303\
2b8ff000Parameter 3 : 00000000\
fb9b4427
Parameter 4 : 00000000\
0030eeffCaused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3dda20
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.329 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3dda20
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\\Windows\\Minidump\\070220-10812-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 19041
Dump File Size : 2,562,178
Dump File Time : 02/07/2020 8:04:08 pm
==================================================
much info on how to fix this is a great help thanks!