BSOD while downloading a game, now windows explorer shows a difference in storage space

[Cole_12]

OS: Windows 10 Pro 64bit ver 1607 build 14393.222
Primary SSD: Samsung 850 Pro 512gb (purchased new a week ago)

I was in the process of downloading "Gear of War 4" from the windows 10 store when I got the BSOD (DRIVER IRQL NOT LESS OR EQUAL). Prior to the process I had 411gb of storage free. About 45gb (out of 73gb) or so into the download is when the crash happened. When my computer rebooted I erased the data that had been corrupted and ran CCleaner Pro to help clean everything up.

Inside windows explorer my drive is displaying that it only has 401gb free, which doesn't make sense to me. CCleaner Pro has a disk analyzer function and claims that my disk has 411,223.22 mb free which does make sense to me. Does anybody have any idea why this is happening? I have no restores currently yet or old windows installs as this was a new drive with a fresh OS install. I ran sfc scannow and everything checked out okay.

On a side note now when I try to reinstall Gears of War 4 to the same drive I get to 73gb/73gb and then get an error code 0x80070490 and that I should try again later. Seems I'm not the only one according to google.

 

[Boogieman_WD]

Hi Cole!

It's a bit weird issue indeed. I'd recommend that you backup your important data, just to be on the safe side. The drive might be new, but regardless of that, I'd suggest that you download an SSD diagnostic tool and test it for errors, just to make sure that it's OK. You could also try it with a different SATA port and different cables (both data and power). It could also prove helpful if you could post a screenshot of what you see in Disk Management: How to access Disk Management in Windows to manage hard drives
The errors you're getting are usually driver related, so I'd advise you that you make sure that you've installed the appropriate driver for each component and that all of them are up to date. You could also try resetting and/or updating your BIOS, to see if this helps.

Hope that helps. Please let me know how everything goes.
Boogieman_WD