BSOD while maintenance.

[wigi1223]

Hello guys and sorry for any mistakes but my English isn't perfect, I hope u understand.
I'm having a problem with my PC for few months already and I have no clue how to fix it. I just tried to make system maintenance and i got bsod with info that thread exception was not handled.


I'm using windows 10 64bit, intel i-7 4790 3.6ghz, motherboard ASRocK Z97 anniversary and 32GB of some cheap ram.

I would like to add that before i reinstalled windows 10 I had BSOD when I left my PC idle for some time and that wasn't like that at the beginning after format always after some time like 2-4 weeks and then all of the sudden i was getting bsod again. I hope someone can help me to fix it because I'm tired of constantly formatting my PC because of that.

edit:
i tried again to start maintenance and i got KMOD EXCEPTION NOT HANDLED this time ;/

 

[Mr Kagouris]

Well first of all we should narrow it down to whether it's a software or hardware issue. Boot into safe mode and reinstall all your drivers. KMODE EXCEPTION EXCEPTION NOT HANDLED is caused either by faulty hardware or problematic drivers.

 

[Barty1884]

Generally that ("thread exception was not handled") BSOD is caused by drivers - specifically your display drivers.

I'd start by booting in safe mode & uninstalling your display drivers (nVidia or AMD). Then, boot normally & see how it responds. If all looks good, head on over the (nVidia or AMD)'s site & download the latest (non-BETA) driver.

The KMODE EXCEPTION BSOD can be either hardware or driver related as Mr Kagouris mentioned already. If driver removal/reinstall doesn't fix the problem, you may have a hardware issue.

 

[wigi1223]

Thanks for quick response guys. I did everything u said and then I tried to start maintenance bsod again but now it was Memory Management. does it mean it's RAM that is probably faulty ?

 

[Barty1884]

Quite possibly, yes.

I'd suggest you "load optimized defaults" in your BIOS initially - that might solve the problem.

You should run MemTest (http://www.memtest86.com/) and see if any errors are caught.

Luckily, RAM is one of the cheaper hardware 'replacements'.....although, the majority of RAM manufacturer's provide a long warranty, some are even 'lifetime' (generally for the initial purchaser only though)

 

[wigi1223]

memtest;/ ok i will do it and see if there is any errors is there any certain numbers off scans or passes i need to reach to be sure that ram is fine? last time i tried it I gave up after about +24h and 2passes.

 

[Barty1884]

Generally, the more 'broken' the RAM is, the quicker MemTest will find it (1 pass, more often than not).

Run a couple of passes, if it's not finding any errors at that stage, there's likely only minor (if any) issues with your RAM, and something that subtle is highly unlikely to b causing the BSOD's.

Have you loaded "optimized defaults" / reset your CMOS? I'd definitely start there.

 

[wigi1223]

I jsut did set optimized defaults in bios but no changes, I didn't reset CMOS battery at the moment because its hidden behind my graphics card but i will do it later. still getting bsod whil maintenance. I think i will run that memtest tonight or tommorow and that will take some time ;/ thank u guys for helping me but when I start memtest i won't be here for probably 2 days 😛 I will come back with results as soon as i finish it

 

[Barty1884]

The optimized defaults & reset CMOS battery serve the same function (the battery is there incase you're not stable enough to access the BIOS).