[SOLVED] BSOD while NOT playing games

Jan 25, 2021
2
0
10
Hey everyone,
I assembled a new PC and did a clean windows install but I keep getting BSOD. It doesn’t happen when I play games (call of duty). I tried reinstalling windows but it didn’t help. I got some minidumps in the link

https://1drv.ms/u/s!AqSuzQPDJgrdgW4Jt4bvAsCpRz6O

I tried memtest as well but it didn’t show any errors.

Thank you in advance
 
Solution
Update your Intel Wi-Fi drivers, 1st crash appears to be caused by a WIFI device
May 13 2019Netwtw08.sysIntel(R) Wireless Networking driver
you can try using this - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
2nd one looks like it could be GPU as it mentions DirectX and almost all the time I see it, its a GPU driver
try running DDU and reinstall Nvidia drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/
I am not sure about 3rd crash

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/97nyh6ab/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:012521-30500-01.dmp (Jan 25 2021 - 01:16:48)
Bugcheck:UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 40 Sec(s)

File information:012521-19312-01.dmp (Jan 25 2021 - 01:07:45)
Bugcheck:UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 26 Min(s), and 17 Sec(s)

File information:012521-16687-01.dmp (Jan 25 2021 - 01:11:10)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 59 Sec(s)
BIOS info was not included in the dump files. This can sometimes mean an outdated BIOS is being used.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
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Colif

Win 11 Master
Moderator
Update your Intel Wi-Fi drivers, 1st crash appears to be caused by a WIFI device
May 13 2019Netwtw08.sysIntel(R) Wireless Networking driver
you can try using this - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
2nd one looks like it could be GPU as it mentions DirectX and almost all the time I see it, its a GPU driver
try running DDU and reinstall Nvidia drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/
I am not sure about 3rd crash
 
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Reactions: Shira22
Solution
Jan 25, 2021
2
0
10
Update your Intel Wi-Fi drivers, 1st crash appears to be caused by a WIFI device
May 13 2019Netwtw08.sysIntel(R) Wireless Networking driver
you can try using this - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
2nd one looks like it could be GPU as it mentions DirectX and almost all the time I see it, its a GPU driver
try running DDU and reinstall Nvidia drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/
I am not sure about 3rd crash
I tried all of these but it keeps crashing.