A week ago I changed out the motherboard on my computer and bought a new version of windows 7 home premium. After changing out the old motherboard and installing windows I found that my computer kept having a BSOD whenever I played Youtube videos on google chrome. This issue persisted through Internet Explorer, but did not appear on Firefox.
After trying to figure out the cause of this problem I disabled the HTML 5 player on youtube using a google chrome extension, this somewhat fixed the problem, but it still would BSOD sometimes. I have been using Firefox for a week and it has not BSOD a single time.
Since this has been going on I found that videos from other sources also cause the computer to BSOD. These videos include the videos that play when you look at a game's page on the steam app when it is open in it's own window. However when open in Firefox the videos play without a problem. The same videos also crash in google chrome and internet explorer. Another video that causes the same problem is the video that played in the League of Legends login screen, but the patcher/updater window runs without a problem.
Videos that play from some other sources do not cause the computer to crash, such as dailymotion or CNN, even when played on the same browsers that Youtube crashes.
I have been trying to fix this problem for a week, and consider myself being pretty tech savy, but neither I nor anyone I have talked to seems to have any idea what is wrong. I have been looking at this forum for answers, but nothing I have tried has worked.
I have stressed the machine as well, so it is not an overheating issue, the CPU ran a max of 52*C after 10 minutes of stress testing, and I played Shadows Over Mordor, the most graphics intensive game I have, at max settings for over 2 hours with no issues.
My system specs:
Gigabyte GA-Z97-HD3 LGA 1150 Z97 motherboard (updated BIOS)
Crucial Ballistix Sport 8GB Kit (4GBx2) DDR3 1600 (new) (tested with known good)
intel i7-4770 running at normal 3.4 ghz (tested with known good)
EVGA Geforce gtx 960 ssc (drivers updated) (tested with known good)
Corsair CX 600 power supply
The BSOD I keep getting is the hardware error code of 0x124, however I am fairly certain it is a software issue, because the crash happens immediately and without fail upon starting these certain videos.
All of the BSOD have this as the relevant information:
Bug Check Code: 0x00000124
Parameter 1: 00000000'00000000
Parameter 2: fffffa80'0a0fb028 (this one changes every time, this is the most recent)
Parameter 3: 00000000'ba000000
Parameter 4: 00000000'52000402
Caused by driver: hal.dll (all of them)
Caused by address: hal.dll+12a3b
Hardware Abstraction Layer DLL
File Version: 6.1.7.17514 (win7sp1_rtm.101119-1850)
CHECK MY MOST RECENT POST FOR THE REAL SOLUTION, at least it was for me.
The highlighted solution will probably be the best for you, because you probably look with your eyes and not your ego.
After trying to figure out the cause of this problem I disabled the HTML 5 player on youtube using a google chrome extension, this somewhat fixed the problem, but it still would BSOD sometimes. I have been using Firefox for a week and it has not BSOD a single time.
Since this has been going on I found that videos from other sources also cause the computer to BSOD. These videos include the videos that play when you look at a game's page on the steam app when it is open in it's own window. However when open in Firefox the videos play without a problem. The same videos also crash in google chrome and internet explorer. Another video that causes the same problem is the video that played in the League of Legends login screen, but the patcher/updater window runs without a problem.
Videos that play from some other sources do not cause the computer to crash, such as dailymotion or CNN, even when played on the same browsers that Youtube crashes.
I have been trying to fix this problem for a week, and consider myself being pretty tech savy, but neither I nor anyone I have talked to seems to have any idea what is wrong. I have been looking at this forum for answers, but nothing I have tried has worked.
I have stressed the machine as well, so it is not an overheating issue, the CPU ran a max of 52*C after 10 minutes of stress testing, and I played Shadows Over Mordor, the most graphics intensive game I have, at max settings for over 2 hours with no issues.
My system specs:
Gigabyte GA-Z97-HD3 LGA 1150 Z97 motherboard (updated BIOS)
Crucial Ballistix Sport 8GB Kit (4GBx2) DDR3 1600 (new) (tested with known good)
intel i7-4770 running at normal 3.4 ghz (tested with known good)
EVGA Geforce gtx 960 ssc (drivers updated) (tested with known good)
Corsair CX 600 power supply
The BSOD I keep getting is the hardware error code of 0x124, however I am fairly certain it is a software issue, because the crash happens immediately and without fail upon starting these certain videos.
All of the BSOD have this as the relevant information:
Bug Check Code: 0x00000124
Parameter 1: 00000000'00000000
Parameter 2: fffffa80'0a0fb028 (this one changes every time, this is the most recent)
Parameter 3: 00000000'ba000000
Parameter 4: 00000000'52000402
Caused by driver: hal.dll (all of them)
Caused by address: hal.dll+12a3b
Hardware Abstraction Layer DLL
File Version: 6.1.7.17514 (win7sp1_rtm.101119-1850)
CHECK MY MOST RECENT POST FOR THE REAL SOLUTION, at least it was for me.
The highlighted solution will probably be the best for you, because you probably look with your eyes and not your ego.