Question BSOD whilst gaming

superfrillz12

Reputable
Jun 15, 2018
21
0
4,510
Hi yesterday out of nowwhere i experienced two bsods whilst gaming and also today. The games were bf4 and Forza Horizon 4. My specs are below
8700k@ 4.7GHz all cores
3600mhz 16gb ram
Sapphire Vega 64 Nitro+
650w seasonic psu
970 evo ssd + 4tb WD HDD
Windows 10 1809 and latest updates. I checked the bluescreen view and the errors seem to be the same. I changed the intel sata ahci controller to the builtin windows driver however this morning i also got the same bsod i reverted, Yesterday i also reinstalled the samsung ssd nvme driver. Also updated GPU driver yersterday. I ran sfc and it fixed a onedrive shortcut. The minidumps and big dump are here https://drive.google.com/drive/u/1/folders/1ExNavDSlfqdmMNWhsXMA7ZSjuDOufS98
example of the dump in bluescreenview . Parameters are the same except for parameter 4. Also ran chkdsk yesterday and no disk errors on my OS drive where my games are. Also did Windows memory diagnostics yesterday
D-Tn442WwAE9bZi.png:large
 
What are your gpu temps when it crashes? Also try your gpu in another slot and see if it happens again.
GPU temps today are a max 55, usually hovers there since i ramp the fans up and limit fps to 75. It only started yesterday which was really hot in the Uk. So now i am going to run a memtest64 and then prime + heaven to see how hot the ssd gets

edit just done all and it did not bsod with that error
 
Last edited:
update: i analysed two working dumps in the debugging tool
Code:
Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Bilal\Desktop\Bilal\crashdumps\063019-13750-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 17763 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17763.1.amd64fre.rs5_release.180914-1434
Machine Name:
Kernel base = 0xfffff802`63cb5000 PsLoadedModuleList = 0xfffff802`640d0670
Debug session time: Sun Jun 30 15:01:30.281 2019 (UTC + 1:00)
System Uptime: 0 days 0:06:22.984
Loading Kernel Symbols
...............................................................
................................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
.........
For analysis of this file, run !analyze -v
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff802641f7380, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding this single DPC timeout

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for mt7612US.sys
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  System manufacturer

SYSTEM_PRODUCT_NAME:  System Product Name

SYSTEM_SKU:  SKU

SYSTEM_VERSION:  System Version

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  2001

BIOS_DATE:  04/24/2019

BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.

BASEBOARD_PRODUCT:  ROG STRIX Z370-E GAMING

BASEBOARD_VERSION:  Rev X.0x

DUMP_TYPE:  2

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff802641f7380

DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED

CPU_COUNT: c

CPU_MHZ: e70

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: 96'00000000 (cache) 96'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x133

PROCESS_NAME:  System

CURRENT_IRQL:  d

ANALYSIS_SESSION_HOST:  DELL-PC

ANALYSIS_SESSION_TIME:  06-30-2019 17:33:24.0810

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff80263ee1583 to fffff80263e68f50

STACK_TEXT: 
ffffe380`b265eba8 fffff802`63ee1583 : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
ffffe380`b265ebb0 fffff802`63d997cf : 00000156`f156276d ffffe380`b2640180 00000000`00000286 00000000`00005fbf : nt!KeAccumulateTicks+0x144743
ffffe380`b265ec10 fffff802`63c1a481 : 00000000`00000000 ffffa888`a60bf200 ffff8385`8fe2e710 ffffa888`a60bf2b0 : nt!KeClockInterruptNotify+0xcf
ffffe380`b265ef30 fffff802`63de82f5 : ffffa888`a60bf200 00000000`00000010 ffff260f`02d38597 ffff260f`02d38467 : hal!HalpTimerClockIpiRoutine+0x21
ffffe380`b265ef60 fffff802`63e6a95a : ffff8385`8fe2e710 ffffa888`a60bf200 00000000`00000009 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffe380`b265efb0 fffff802`63e6aea7 : 00000000`00000001 ffffa888`bb4c4000 00000000`000001f0 ffffa888`a5a02340 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffff8385`8fe2e690 fffff802`63dcff40 : 00000000`00000030 fffff802`7469f1f3 fffff802`746d5b40 00000000`00000030 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffff8385`8fe2e820 fffff802`63dcff07 : fffff802`746d57e0 ffffe380`b2640180 00000000`00000000 00000000`00000009 : nt!KxWaitForSpinLockAndAcquire+0x30
ffff8385`8fe2e850 fffff802`746a02f2 : 00000000`00000000 fffff802`746d5b40 00000000`00001001 00000000`00000fff : nt!KeAcquireSpinLockRaiseToDpc+0x87
ffff8385`8fe2e880 fffff802`746a0063 : fffff802`746d5b40 ffffa888`bb4c4c4a ffffa888`bb4c4c4a 00000000`0000001b : xboxgip!gipHandleAudioData+0x1ce
ffff8385`8fe2e8f0 fffff802`746b205b : ffffa888`b02ae980 fffff802`00000000 00000000`00000006 ffff8ac5`00000006 : xboxgip!gipReorderAudioData+0x233
ffff8385`8fe2e970 fffff802`746b2365 : ffffa888`b02ae980 ffffa888`b02ae980 00000000`00000184 00000000`00000000 : xboxgip!gipProcessPacket+0x7e3
ffff8385`8fe2ea30 fffff802`74697fa8 : ffffa888`b02ae980 fffff802`746d4000 00000000`00000000 ffffa888`b02ae9e8 : xboxgip!gipServiceReceiveQueue+0x119
ffff8385`8fe2ea80 fffff802`74697d63 : ffffa888`bf5b7b50 ffffa888`b02ae980 00000000`00000002 00000000`00000000 : xboxgip!gipQueueReceiveNetBufferList+0x1bc
ffff8385`8fe2eac0 fffff802`6dfd2781 : 00000000`00000000 00000000`00000000 ffff8385`8fe2eba1 ffffa888`b29761a0 : xboxgip!gipReceiveNetBufferLists+0x243
ffff8385`8fe2eb30 fffff802`6dfd231d : 00000000`00000001 ffffa888`a7bea800 ffffa888`00000000 fffff802`00000001 : ndis!ndisMIndicateNetBufferListsToOpen+0x221
ffff8385`8fe2ec00 fffff802`6dfd4d2f : fffff802`6e93b001 fffff802`00000002 ffffa888`00000000 00000000`00000001 : ndis!ndisMTopReceiveNetBufferLists+0x1bd
ffff8385`8fe2ec90 fffff802`72b9f07d : ffffa888`b430a3c0 ffffa888`b7899000 00000000`00000000 fffff802`72bb66f8 : ndis!NdisMIndicateReceiveNetBufferLists+0x25f
ffff8385`8fe2ee10 ffffa888`b430a3c0 : ffffa888`b7899000 00000000`00000000 fffff802`72bb66f8 ffffa888`00000002 : mt7612US+0x3f07d
ffff8385`8fe2ee18 ffffa888`b7899000 : 00000000`00000000 fffff802`72bb66f8 ffffa888`00000002 ffffa888`b4290000 : 0xffffa888`b430a3c0
ffff8385`8fe2ee20 00000000`00000000 : fffff802`72bb66f8 ffffa888`00000002 ffffa888`b4290000 ffffa888`b4290005 : 0xffffa888`b7899000


THREAD_SHA1_HASH_MOD_FUNC:  3ba6e7d175fa95580e1813be73778a2a9f727d0c

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f1485d2484e5aaaba7f4a3680f4f7f46d858528a

THREAD_SHA1_HASH_MOD:  648bb13f2fb98a5370724aae686af57426239f84

FOLLOWUP_IP:
xboxgip!gipHandleAudioData+1ce
fffff802`746a02f2 8805f0540300    mov     byte ptr [xboxgip!Global+0x138 (fffff802`746d57e8)],al

FAULT_INSTR_CODE:  54f00588

SYMBOL_STACK_INDEX:  9

SYMBOL_NAME:  xboxgip!gipHandleAudioData+1ce

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: xboxgip

IMAGE_NAME:  xboxgip.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.17763.379

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  1ce

FAILURE_BUCKET_ID:  0x133_DPC_xboxgip!gipHandleAudioData

BUCKET_ID:  0x133_DPC_xboxgip!gipHandleAudioData

PRIMARY_PROBLEM_CLASS:  0x133_DPC_xboxgip!gipHandleAudioData

TARGET_TIME:  2019-06-30T14:01:30.000Z

OSBUILD:  17763

OSSERVICEPACK:  593

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  5310

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x133_dpc_xboxgip!giphandleaudiodata

FAILURE_ID_HASH:  {27dac781-1ad0-8380-5bbd-c8c917698b8f}

Followup:     MachineOwner
---------

very strange and cannot find the exact error online. have reinstalled the driver