BSOD Win7/10-Please Help!

Kevin_109

Commendable
Feb 29, 2016
1
0
1,510
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I started getting BSOD out of no where, it mainly happens when I am gaming. I tried many things but no avail. Dump file bug check points to my processor, however it is really hard to pin down whether it is voltage/power supply or just faulty processor, I've reinstalled my OS many times and even upgraded from Win7 to Win 10 only to be smacked in the face with the same thing. Please, some one, any one, help! Here is the dump file analysis:
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 8 Kernel Version 10586 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 10586.103.amd64fre.th2_release.160126-1819
Machine Name:
Kernel base = 0xfffff803`9bc7e000 PsLoadedModuleList = 0xfffff803`9bf5ccf0
Debug session time: Mon Feb 29 01:37:11.895 2016 (UTC - 5:00)
System Uptime: 0 days 0:20:00.523
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* *
* Bugcheck Analysis *
* *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe000bd332028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x124_GenuineIntel

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

STACK_TEXT:
ffffd000`258516f8 fffff803`9bc40f1f : 00000000`00000124 00000000`00000000 ffffe000`bd332028 00000000`be000000 : nt!KeBugCheckEx
ffffd000`25851700 fffff803`9be8e7c4 : ffffe000`bd332028 ffffe000`bb4d0120 ffffe000`bb4d0120 ffffe000`bb4d0120 : hal!HalBugCheckSystem+0xcf
ffffd000`25851740 fffff803`9bc4140c : 00000000`00000728 00000000`00000001 ffffd000`25851b30 00000000`00000000 : nt!WheaReportHwError+0x258
ffffd000`258517a0 fffff803`9bc41764 : ffffe000`00000010 ffffe000`bb4d0120 ffffd000`25851948 ffffe000`bb4d0120 : hal!HalpMcaReportError+0x50
ffffd000`258518f0 fffff803`9bc4164e : ffffe000`bb4cfbf0 00000000`00000001 00000000`00000001 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
ffffd000`25851940 fffff803`9bc4188e : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
ffffd000`25851980 fffff803`9bc41a10 : ffffe000`bb4cfbf0 ffffd000`25851bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffffd000`258519b0 fffff803`9bdc9f7b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffffd000`258519e0 fffff803`9bdc9d31 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffffd000`25851b20 fffff803`9bca1820 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
ffffd000`20bd46c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiFlushTbList+0x360


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner
 
Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start by running Windows Update and install all the available updates.
- Next is to do a clean install of the graphics card driver.
- Go to Device Manager and uninstall the graphics card driver.
- Check Programs and Features as well and uninstall anything related to your GPU.
- Once done, download and install the latest driver from the manufacturers site. (Nvidia or AMD).
- Reboot your PC once the latest driver has been installed.
- After the reboot set your GPU as the default card and observe it again.
- Do also check other drivers that may require some updates.
- Your last option would be to reinstall Windows 10 if all these will not work.
 

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