Question [BSOD] Windows 10 machine BSODing on shutdown ?

Feb 26, 2021
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Hello everyone! In the last few weeks i'm having a flustrating problem. Every like 4th time I try to shut down my PC it says Shutting down.. then the screen goes black the PC is still running and after few seconds I get a BSOD (Most commonly "memory_management" but yesterday I got "system_service_exception" and few weeks ago my PC was shutting down for like 30 minutes and then BSODed with "internal_power_error". I never had those problems before even tho it's a pretty old PC (like 9 years already). Those BSOD's always happen on shutdown never while i'm using it. After the BSOD the PC just restarts and it will successfully shut down the next time.

OS: Win 10 2004
CPU: i5-3570k
GPU: ASUS GTX 560 Ti
Memory: 4x4GB DDR3 1600Mhz (Before I had 2x4GB but after I started playing few newer games/using VSC, WinSCP and other programs that I was using 24/7 it just wasn't enough so I bought SAME pair of 2x4GB RAM. This was like 6 months back.)
PSU: 600W
HDD/SSD: 1GB HDD, I don't have SSD yes I know it is painful

What I tried:
I ran: sfc /scannow and dism /online /cleanup-image /restorehealth both didn't find any corruption.

Some minidumps that got created after those BSODs:
https://anonfiles.com/ddJaU468q1/BSODs_zip
 

gardenman

Admirable
Moderator
I ran the dump files through the debugger and got the following information: https://jsfiddle.net/gLbq2pv0/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:020321-95593-01.dmp (Feb 2 2021 - 19:35:27)
Bugcheck:INTERNAL_POWER_ERROR (A0)
Probably caused by:memory_corruption (Process: System)
Uptime:16 Day(s), 5 Hour(s), 19 Min(s), and 59 Sec(s)

File information:021321-102796-01.dmp (Feb 12 2021 - 18:42:13)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: svchost.exe)
Uptime:9 Day(s), 16 Hour(s), 59 Min(s), and 05 Sec(s)

File information:022621-104750-01.dmp (Feb 25 2021 - 19:25:23)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:13 Day(s), 0 Hour(s), 32 Min(s), and 24 Sec(s)
Possible Motherboard page: https://www.msi.com/Motherboard/support/Z77A-G43
There is a BIOS update available for your system. You are using version 2.4 and the latest is 2.13. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

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