[SOLVED] BSOD Windows 10 - ntoskrnl.exe


Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/uoAl.html

File: 010719-6000-01.dmp (Jan 7 2019 - 15:20:30)
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by: ntkrnlmp.exe (Process: Corsair.Service.CpuIdRemote64.exe)
Uptime: 1 Day(s), 1 Hour(s), 07 Min(s), and 34 Sec(s)

The overclocking driver "XtuAcpiDriver.sys" was found on your system. (Intel Extreme Tuning Utility) Remove all overclocks.

The nvlddmkm.sys file is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/ or you can allow Windows Update to download the driver for you, which might be a older/better version.

Motherboard: https://www.gigabyte.com/Motherboard/GA-Z170XP-SLI-rev-10#ov
There are BIOS updates available for your system. Wait for additional information before deciding to update or not. Also verify the information before attempting to update. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

I can't help you with this. Someone else will post with more information soon. Please wait for more answers. Good luck.


So Corsair.Service.CpuIdRemote64.exe is part of ICUE software
and yet Nvidia is mentioned. Do you have an RGB Graphics card?

I can see a few crashes in last 2 months regarding the ICUE software conflicting with .net
Let us know if Nvidia was the cause, normally the file mentioned in "WARNING: Unable to verify timestamp for nvlddmkm.sys" is a good place to start in fixing BSOD.