BSOD windows 7 ntfs.sys

Yaniv77

Reputable
Aug 23, 2014
1
0
4,510
Hi,
I have HP DV7 with windows 7 Pro 64 bit, i already tried to replace hard drives and memory and i still get these blue screens.

Here is the dump file:
http://www.cyborg.co.il/temp/082214-27986-01.zip

the error in the event viewer is:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x00000000001904fb, 0xfffff88008cc0928, 0xfffff88008cc0180, 0xfffff880016af6c7). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082214-27986-01.

Thanks
 
Solution
something corrupted the stack used by the file system driver and it caused a bugcheck.

I would
- schedule a chkdsk /f /r on the drive,
- run a system file check sfc.exe /scannow on windows to confirm that your core drivers are not corrupted.
- scan the system with malwarebytes to confirm that you don't have malware attempting to hack into the filesystem

after that I would be looking at updating drivers or running diagnostics on the disk subsystem
note: you might consider updating this file:
\SystemRoot\system32\DRIVERS\Accelerometer.sys Fri May 13 11:47:02 2011
I THINK it might be corrupting system memory but it has been so long I dont' remember.

you also have some other old suspect drivers that could be causing a issue...
something corrupted the stack used by the file system driver and it caused a bugcheck.

I would
- schedule a chkdsk /f /r on the drive,
- run a system file check sfc.exe /scannow on windows to confirm that your core drivers are not corrupted.
- scan the system with malwarebytes to confirm that you don't have malware attempting to hack into the filesystem

after that I would be looking at updating drivers or running diagnostics on the disk subsystem
note: you might consider updating this file:
\SystemRoot\system32\DRIVERS\Accelerometer.sys Fri May 13 11:47:02 2011
I THINK it might be corrupting system memory but it has been so long I dont' remember.

you also have some other old suspect drivers that could be causing a issue:
\SystemRoot\system32\DRIVERS\hpdskflt.sys Fri May 13 11:47:02 2011
HP Mobile Data Protection System Disk Filter
update from hp. (i would give you a pointer to the file but its date was jan 3000, so you should look for yourself on the HP site)
 
Solution