Question bsod windows updates?

[ziggieee]

so iv been getting bsod/restarts for the last 2 weeks or so and when it goes to restart it just goes into the bios and while in the bios it does not show my m.2 drive and saving and exiting bios just makes it restart into bios again i have to manually power it down and then it boots just fine. iv looked at my event viewer and it shows windows updates are happening right before the crashes and the pc is not making dmp files iv tried a few things to get it to make dmp files but none have worked please need some help.

MB:z690 aorus master
cpu: intel 12900k
ram: trident z5 f5-6400j3239g16gX2-tz5rs
psu: evga 1600P+
gpu: evga 3090ti ftw3

 

[Hotrod2go]

For the OS, do a fresh install. For the board, bios up to date?

 

[ziggieee]

a fresh install as in a complete os install deleting everything? yes bios is on newest version

 

[ubuysa]

I would NOT recommend a reinstall yet because those issues sound very much as though the boot drive may be flaky. If your boot drive is an SSD in an M.2 socket then remove the drive (if there is a heatsink on top of it you may have to replace the sticky heat pad between the drive and the heatsink) and then reseat it firmly. I've seen many strange issues that were fixed by reseating an M.2 drive.

If that doesn't help then please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.

 

[ziggieee]

I would NOT recommend a reinstall yet because those issues sound very much as though the boot drive may be flaky. If your boot drive is an SSD in an M.2 socket then remove the drive (if there is a heatsink on top of it you may have to replace the sticky heat pad between the drive and the heatsink) and then reseat it firmly. I've seen many strange issues that were fixed by reseating an M.2 drive.

If that doesn't help then please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.

sorry i forgot to say what storage i have its a corsair MP600 pro lpx gen 4 pcie m.2 ssd 4TB so are you saying its in the wrong slot or? and i am running the sysnative now waiting for it to finish . i should also add this pc has been running fine for about 2 years

 

[ziggieee]

I would NOT recommend a reinstall yet because those issues sound very much as though the boot drive may be flaky. If your boot drive is an SSD in an M.2 socket then remove the drive (if there is a heatsink on top of it you may have to replace the sticky heat pad between the drive and the heatsink) and then reseat it firmly. I've seen many strange issues that were fixed by reseating an M.2 drive.

If that doesn't help then please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.

https://drive.google.com/file/d/13gNz2ZOrExz7eBkSrqsTHF5S2cd4fbOJ/view?usp=sharing i think i did this right?

 

[ubuysa]

Yes you did.

The one dump uploaded was caused by a graphics error, either the graphics card didn't repond properly to a command from the driver or the driver fouled up. There is an updated driver for your RTX 3090Ti on the Nvidia website (560.94 20/8 2024) and it would be wise to install that version (perform a clean install).

One other thing that worries me is that you're overclocking your RAM way beyond what the CPU is warranted to accept. The i9-12900K CPU has a maximum warranted RAM speed of 4800 MT/s (4800 MHz DDR) and you're running it at 6400 MT/s.

I'd like you to remove the RAM overclock completely (via XMP) and run it at its native (SPD) speed of 4800 MT/s. Let's see how stable the PC is then.

If you still get BSODs at 4800 MT/s then please test your RAM (at 4800 MT/s)...

1. Download Memtest86 (free), use the imageUSB.exe tool extracted from the download to make a bootable USB drive containing Memtest86 (1GB is plenty big enough). Do this on a different PC if you can, because you can't fully trust yours at the moment.
2. Then boot that USB drive on your PC, Memtest86 will start running as soon as it boots.
3. If no errors have been found after the four iterations of the 13 different tests that the free version does, then restart Memtest86 and do another four iterations. Even a single bit error is a failure.